www'snapshot400'com

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INTRODUCING
Performance data to help your business run better
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AS/400 main role
Provide the key service to your business If that
service is Slow, Unreliable or Unpredictable your
companys Business will suffer.
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Manage the Holdups
Identifying hold-ups means Better end user
service level Increased utilisation of your IT
investment The business runs better
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Performance Mgt History

• STRPFRMON
• Comes free with every AS/400.
• Produces a mbr for each day run in 50-70 files
• (dependent on what is being collected)
• Minimum of 5 min samples, dft 15
• Takes NO action

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Performance Mgt History
Contd

• Print Reports
• Requires you to purchase the IBM Performance
  Tools at a model dependent price.
• Each day is a separate 30-70 page report reading
  the day mbr from up to 70 files
• No summaries over time available.
• Takes NO action.

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Performance Mgt History
Contd

• PM/400
• Additional cost
• Reads the many mbrs from all the files and
  produces summary graphs, but with very little
  real why data.
• Minimum subscription is one month, most are 3
  months apart.
• Takes NO action

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Performance Mgt History
Contd

• BEST/1
• Additional cost
• Reads the many mbrs from all the files, allows
  you to have some technical input into extra
  workload and produces capacity planning summary
  graphs, but with very little real why data.

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Performance Mgt History
Contd

• BEST/1 contd
• Best/1 Graphs and reports may only ever be used
  once and require a technically competent SE
  trained professional to fully understand the
  results..
• Takes NO action..

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Measuring Performance - The Choices
Wade through a stack of paper performance
reports.
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Measuring Performance - The Choices
Contd
Wait for weeks for a handful of fixed format
paper charts and reports.
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Measuring Performance - The Choices
Contd
An on-line real-time graphical system monitor
also with historical data and flexible layout
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Snapshot/400 - An overview

• True Client/Server
• AS/400 Performance collection Engine
• PC analysis and graphical display
• PC displays are like a dashboard or cockpit
  of continually updated information - Easy to
  read flexible

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Snapshot/400 - HighLights

• Complete screen layout tailoring
• User defined drill downs
• Grouping of AS/400 users
• Multiple AS/400s data on single screen

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Snapshot/400 - HighLights
Contd

• Native TCP/IP support
• Flexible alert management
• The only true end user response monitor
  Snapshot/Response

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Snapshot/400 - Multi-System Support
Contd

• Multiple AS/400s all running Snapshot engine
• Single PC can display data from ALL Systems
• Your choice
• all on single 3d chart, or multi displays, or
  summary screens, or combination of all of the
  above

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Snapshot/400 - Group Profiles
Contd
Group AS/400 users Your choice of groups e.g. by
department, location, names or job role. Within
these groups measure the Response times for
Dallas and Atlanta users CPU usage of Inventory
users compared to Sales users Independent of
OS/400 group profiles
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Snapshot/400 - Alert Management
Contd

• Performance related alerts
• User David has used more than 20 of the CPU
• Snapshot can be set up to handle this
• Drop Davids priority from 20 to 30 If he
  exceeds 20 again, thenNotify the operator
  (beep, .wav file) or Page them
• Alert log - operator can easily undo any
  changes

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Snapshot/400 - End User Response
A true, consistent measurement and reporting of
the component of the response time being realised
by the End-User that can be attributed to the
network. i.e. how much time is being wasted in
getting the signal from the end user to and from
the AS/400, usually regardless of the medium
being used Perception is Reality!
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Snapshot/400 - End User Response
Response Time Network Delay X 2 AS/400
Internal Response
R/T
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Snapshot/400
Product Demonstration
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Snapshot/400 - Why you need it

• We are all good system managers.. But nobody
  can know understand what is happening NOW
• Whilst you are in a meeting, not only has
  system activity been recorded in colour, but you
  have been notified and appropriate action has
  been taken..

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Snapshot/400 - Why you need it
Contd

• These days the cost of the smallest downtime or
  bad system performance is not acceptable
• Being forewarned about slow/bad response times
  to your remote factory/office allows proactive
  support rather than reactive support.

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Snapshot/400 - Why you need it
Contd

• Can you imagine driving your car without a
  dashboard ?
• Are you driving your companys most important
  asset blind ?
• You now no longer need to ...

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Snapshot/400 - Why you need it
Contd

• You can now measure, so you can now manage.
• Performance data - to help your business run
  better

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Snapshot/400 - Why you need it
Contd
? Powerful
? Flexible
? Easy to Use

• Built in Graphical Performance Management
  System
• Built in Alert and Paging module
• Built in CPU Usage reporting module
• Built in LAN/WAN Remote Response Monitoring
• Built in Capacity Planner
• Built in Report Generator
• overall price is only the cost of one of
  these modules

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Snapshot/400 - just a few names.
Contd
Africa Sony South Africa Asia Pacific BP
Singapore SINGAPORE Nestle (Philippines) PHILIPP
INES Smith Kline Beecham India
Taiwan Australia BP Australia Pty
Ltd Victoria IBM Global Services Australia
Ltd NSW / Vic Kraft Foods Ltd Victoria L.E.P.
International Pty Ltd Victoria Nintendo Australia
Pty Ltd Victoria Proctor Gamble NSW SC Johnson
Son Pty Ltd Victoria SKF Australia Pty
Ltd Victoria Smith Kline Beecham Victoria Sony
Australia Ltd NSW Venture Industries Aust Pty
Ltd Victoria Europe Buena Vista Home
Video United Kingdom Daimler-Chrysler United
Kingdom Parker Hannifin PLC United Kingdom
Canada Canadelle Inc. (SLBA) Quebec Canadian Tire
Corporation Ontario CXY Chemicals Alberta Highlan
d Valley Copper British Columbia Long
Manufacturing Ltd. Ontario Manitoulin
Transport Ontario NARMCO Group Ontario Nestle
(Canada) Ontario Parmalat Canada Ontario Standar
d Products (Canada) Ltd. Ontario New Zealand IBM
New Zealand New Zealand Sony New Zealand
Ltd New Zealand U.S.A. Agri Beef Boise ID Amkor
Electronics West Chester PA Attachmate
Corp. Bellevue WA Buena Vista Home
Video Burbank CA CompUSA, Inc Dallas TX Departmen
t of Justice Washington DC Time Warner
Cable Lima OH Venture Industries Fraser MI
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Snapshot/400 - Quotable Quotes
Contd
Whilst we have configured Snapshot/400 to
monitor and report on CPU intensive
jobs, continues Terry Derham (ISD Operations
Team), the greatest advantage we obtain from
Snapshot/400 is the ability to monitor and report
on our International Frame Relay network as it
affects our lubricants facilities
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-----Original Message-----From Derham, Terry M
(Oakton) Sent Tuesday, 27 April 1999 1129To
'DenisV Subject Praise for Snapshot
Importance HighDenis and Mid-Comp -I must
pass on my praise to you and your company for
your product, Snapshot. It prevented a possible
system crash on our AS/400 in Singapore over the
weekend.Late on Friday afternoon, I noticed
that the disk usage had jumped from an extremely
steady 60 to 75 in the past 8 hours and it
looked as if that trend would continue. Urgent
e-mails caused Ian Mitchell to check the spool
files for the Protean user -"The reason for the
rapid consumption of the disk space is there have
been alot of files written by the 'Integration"
User of Protean. Protean is running on an NT box
but access's the AS400 to extract and write data.
For some unknown reason this was writing bigger
and bigger spool files. There were dozens if not
100's of reports over a 1000 pages long on NT01
spool file."Ten minutes later, disk usage was
back to 60. Had it not been for the Snapshot
display, this problem would not have been
detected until..... Snapshot - a great
product!Regards,Terry DerhamComputer
Operations
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Snapshot/400 - Quotable Quotes
Contd
The problem with most Performance Monitoring
tools today is that they are after-the-event
solutions. Snapshot/400 now gives me a one
stop shop for identifying where to start problem
determination, explained Mr, DarrinCasey -
AS/400 Technical Specialist at IBM Global
Services centre
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Snapshot/400 - Quotable Quotes
Contd
As stated by Mr David Green, Regional IT Manager
for CIBA,we are just too busy keeping the
company up-to-date with the very latest business
solutions, helpdesk functions and other project
work to have to be concerned with what the AS/400
is doing at any point in time. Snapshot/400 is
used to monitor the relevant message queues as
well as the additional functions with the product
itself. We get to concen-trate on the real work.
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Snapshot/400 - Quotable Quotes
Contd
"At Parmalat Canada, we have been using
Snapshot/400 to help us manage our AS/400 system
since October 1999. Not only has it automated our
system monitoring and utilisation reporting, it
has saved us from purchasing additional software
tools given that the product is so versatile and
flexible".Monica HarperSupervisor, Data Center
Operations
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Snapshot/400 - Quotable Quotes
Contd
"Snapshot/400 is the only tool we use to monitor
the performance of the AS/400. We are a mid-sized
shop with the AS/400 shared between production
anddevelopment. SS/400 has proven to be
invaluable in helping us react quickly to memory
and disk utilization problems. We have used the
tool since 1995 and occasionally look at other
products, but have found nothing that provides
the same reliability and flexibility. Says Ken
Lloyd.
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Snapshot/400 - Quotable Quotes
Contd
"Snapshot/400 has helped us in maintaining our
operations at a high level. We deliver a wide
range of services to our customers. Interactive
and batch processing, distribution centers
management, WEB serving, ODBC server jobs and
EDI. This environment requires a complex system
management and thespeed to react in difficult
situations. Snapshot/400 has been the perfect
tool for both of them.Andrei Centea
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Thank You For Your Time www.snapshot400.com