Recent developments and options for the future

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• Recent developments and options for the future
• by Vitaly Vanshelboim, Chief of JPO SC

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General

• One-stop shop concept implemented
• All replies to queries from stakeholders within a
  max of 72 hours
• A take-over of all financial/ admin functions
  from NY was completed. All financial reports will
  now come from Copenhagen, a few months earlier.
• Improved administrative procedures clearances,
  LPs
• Regular professional staff in European offices
• Conducted, on a pilot basis, several regional
  workshops. New concept is being tested.

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General

• Four client surveys were conducted online,
  involving donors, COs, JPOs, HQs bureaux and UN
  agencies. The level of dissatisfaction with our
  services was less than 1. COs without JPOs were
  not included.
• Global Staff Survey (for JPOs most critical)
• Global Staff Survey (breakdown by CO)
• A Critical Path Analysis project was finalized,
  the workflow and chain of approvals got
  streamlined.

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Policy

• A number of policy documents on JPO Programme
  were completely revamped or introduced
• sample TOR
• DTTA guidelines
• annual and terminal evaluation forms
• standard cost estimate
• JPO orientation checklist
• "Tips" to COs on JPO IOV-related common mistakes,
  etc.
• Country office visits.
• Work shadowing exchanges.

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Policy

• Some 50 of our donors agreed to fund a one-day
  orientation briefing in Copenhagen for the JPOs
  en-route to their new duty station.
• A 24-hour hotline was established to deal with
  urgent matters critical counseling, security
  incidents, medical evacuations, etc.
• A mentoring programme has been initiated, on a
  pilot basis, with some 50 JPOs participating.
• Counseling PPO courses where HRAs will conduct
  one-on-one meetings, workshops, telephone.

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Policy

• Life Insurance policy
• COB on the last day of the month
• ALD options
• MoUs with 17 donors re-signed.
• Publications
• Regular updates

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Policy

• New donors Australia, Monaco, La Francophonie
• MRC
• Negotiations ongoing with 42 prospective donors
• Other UN and non-UN agencies
• Private sector, etc.

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ICT

•  The website was further developed, now available
  in 3 languages and offering a plethora of
  relevant information to various stakeholders. In
  particular, a number of self-service features
  were added. The number of visitors to the website
  has increased from less than 10,000 in the last
  quarter of 2001 to about 80,000 (or about 650,000
  clicks) in the first quarter of 2003.
• An online database of former JPOs was increased
  to 1,700 names, paving the way for the launch of
  a mentoring programme and an alumni association.

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ICT

• A customer relationship management system
  (paperless office much more) was implemented,
  representing a pilot for UNDP.
• An online recruitment system was implemented,
  automating the entire recruitment cycle.
• An application was developed offering protected
  online access to salary statements.
• An application was created letting donors make
  calculations as to cost of assignment in a given
  duty station.

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ICT

• Applicant roster for potential candidates.
• Talent Management Roster for current and former
  JPOs.
• An electronic newsletter was instituted.
• An electronic signature project was implemented.
• An online offer package project was fine-tuned.

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End of presentation
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Client Surveys

• How would you rate the change in quality of
  services provided by the JPO SC after the move
  from New York to Copenhagen in July 2001?

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• Electronic filing of emails, telephone calls,
  files, tasks

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Emails are automatically filed based on email
address
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• Immediate sharing of files
• Access from anywhere through Internet
• Safeguarding data through SecureID

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Search all files
Security
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• Country Office enters new TOR
• When submitted an email is automatically send to
  JPO SC
• JPO SC clears TOR

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• Once cleared by JPO SC an automatic notification
  email goes to the appropriate Regional Bureau
• Regional Bureau endorse and prioritize the TOR

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Once endorsed and prioritized by Regional Bureau
it is visible for donor countries
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• Applicants can online apply for a JPO assignment
• Before entering an application they will have to
  go through a screening for eligibility

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Once having passed the screening, you are asked
to select what post (s) you are applying for.

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Applicant will enter data in the UNDP standard
application form. Once submitted you receive an
auto generated email with password.
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Current and former JPOs can submit a general
application for a development assignment in the
Talent Management Roster
Recruiting organisations can apply for permission
to search the Talent Management Roster
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Recruiting organisations can search the Talent
Management Roster by various criterias
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Quick Estimate of Cost Implications for JPOs Quick Estimate of Cost Implications for JPOs Quick Estimate of Cost Implications for JPOs Quick Estimate of Cost Implications for JPOs Quick Estimate of Cost Implications for JPOs Quick Estimate of Cost Implications for JPOs Quick Estimate of Cost Implications for JPOs Quick Estimate of Cost Implications for JPOs Quick Estimate of Cost Implications for JPOs    
                     
The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below. The default Total Cost Estimate is based on 1) starting grade and step L2/1, 2) JPO is single / no children, 3) average Assignment, Repatriation and Home Leave travel (if applicable) is each 2,000. You may change the criterias below.
                     
  Grade Step L2/1                
  Marital Status Single                
  Dependant Spouse No                
  Children No                
  Sponsoring Government Australia Australia              
                     
        Extraordinary costs Extraordinary costs Extraordinary costs Extraordinary costs Extraordinary costs Extraordinary costs  
  Duty Station   Total Cost Estimate SOA Hazard Pay RR Travel Home Leave Pension Security Expenses  
  Afghanistan, Herat   157,784 X X X X X  
                     

Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable) Total Cost Estimate is Net Salary, Post Adjustment, Assignment Grant, Pension (if applicable), Dependency Allowance (if applicable), Rental Subsidy, Medical/Dental/Life Insurance, Repatriation Grant, Education Grant (if applicable), Commutation of Accrued Annual Leave, Appointment and Repatriation Travel, Contingency, DTTA, SOLA (if applicable), Hazard Pay (if applicable), Reimbursement of Allowable Security Expenses (if applicable), Rest Recuperation Travel/Procurement Trips (if applicable), Pension Fund Contribution (if applicable), Assignment Travel, Repatriation Travel, Home Leave Travel (if applicable)
Select criterias and get an immediate estimated
overview of cost