Westell Dual Connect ADSL Router Range

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WestellDual Connect ADSL Router Range
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Content

• Overview
• Capabilities
• How to install a Westell Router
• Things to consider
• Whats in the box?
• Setting up the Internet Connection
• Testing your connectivity to the Internet
• Advanced Configuration
• Extended Features
• Trouble Shooting
• Where to look first
• Finding a solution
• Summary
• Capabilities
• Installation

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Overview - The ADSL Range

• Westell xDSL Family
• Dual Connect 2100 - ADSL 1 USB/1 Ethernet Combo
• Dual Connect 2400 - ADSL 1 USB/4 Ethernet Combo
• Dual Connect was pioneering when launched in the
  USA
• All Products share similar software and hardware
  architectures to keep consistency between
  platforms, therefore all Routers support
• Network Address Translation (NAT)
• Packet Filtering Firewalls
• Multiple IP address support (Global IP)
• Very simple to use web interface for
  configuration

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Overview 2100 - Indicators
Power - 230V AC External PSU providing 12V AC
Ready - Indicates Line synchronization with DSLAM
Ethernet - Indicates whether there is an active
10/100BaseT connection to a suitable computers
Ethernet card. This LED flashes upon activity.
Note - B90 Hardware support Auto Link X-over
Detection.
USB - Indicates whether there is an active USB
connection to a suitable computers USB 1.1 Port.
This LED Flashes upon activity.
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Overview 2100 - Connections
Power Connector
Ethernet Connector
Factory Reset Button
USB Connector
DSL Connector
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Overview - 2100
Games Console
USB
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Overview 2400 - Indicators
4 Ethernet Ports - Indicates whether there is an
active 10/100BaseT connection to a suitable
computers Ethernet card. This LED flashes upon
activity.
Sync - Indicates Line synchronization with DSLAM
USB - Indicates whether there is an active USB
connection to a suitable computers USB 1.1 Port.
This LED Flashes upon activity.
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Overview 2400 - Connections
Power Connector
Factory Reset Button
Ethernet Connectors
DSL Connector
USB Connector
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Capabilities

• What are the Dual Connect Range of Routers
• DSL Modem and NAT router combined
• Gateway between the Internet and the users LAN
• 2100 - 1 x 10/100 Half/Full Duplex Ethernet port
• 2400/2410 - 4 x 10/100 Half/Full Duplex Ethernet
  auto-sensing crossover ports
• USB 1.1 Port
• Interoperable with all UK DSLAMs
• 2410 - 802.11b Wireless Adapter with 128 bit WEP
  encryption supporting 250 users with Enhanced
  Security
• Provides Security to users via Packet Filtering
  Firewall (NAT)

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Capabilities

• Easy Web access for management
• IP Addressing can be allocated via DHCP for easy
  Network administration
• Advanced Port Forwarding Capabilities (NAT)
• Maximum of 253 IP addresses can be allocated
• Built in DNS store and forward cache Server for
  faster web surfing
• Multiple Subnet support with Global IP
• Single IP passthrough with Static IP (2100
  2400 Only)
• Detailed Diagnostics

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How to Install a Westell Router
Things to consider

• The type of ADSL service
• Wires Only
• How far from the exchange is their ADSL
  installation?
• How fast is the service that the customer
  requires?
• Is the service supplying a Static or Dynamic
  addressing scheme?
• How many IP addresss are needed?
• What Internet Browser applications are being
  used to surf the web?
• or
• What operating systems are the computers using
  to connect to the network? (USB - Only MS Windows
  compatible)

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Whats in the Box?

• Dual Connect ADSL Router
• 230v to 12v Power Supply
• USB Cable (blue colour coded)
• Ethernet Cable (yellow colour coded)
• Line cable to connect to Phone Jack
• Quick readme and install guide
• CD Rom with manual and USB Drivers for Windows
• BT approved Microfilter
• 802.11b PCMCIA Wireless AP interface card (2410
  only)
• Now you know what the customer needs
• PLUG IN
• POWER UP!

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Setting up the Internet Connection
Step 1
In a factory defaulted state, the user is
presented with a welcome screen Getting
Started. This will guide the user through the
initial setup of the Router and create the
Internet Account.
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Setting up the Internet Connection
Step 3
Step 2
These steps show how simple the wizard setup can
be. It is important to verify all information
with the Internet Provider before proceeding.
Step 4
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Setting up the Internet Connection
Step 5
Step 6
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Setting up the Internet Connection
Selecting Always On is recommended for those
who wish to host websites or other Internet
applications
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Testing the connectivity to the Internet
Troubleshooting (This is covered in greater
detail later in the course)

• Are the physical connections correctly
  installed?
• Check that the cables are homed ok
• Do the LEDs indicate the correct information?
• Check to see if ADSL is active and in service,
  Ethernet and/or USB should show activity
• Can you access the Management interface of the
  Router?
• Check browser settings and Network TCP/IP
  settings for all adapters
• What results are returned from the System Self
  Tests?
• Check DNS, PING and Trace Routes
• Do all computers show the same connectivity
  problems?
• Verify that the correct IP, Subnets, gateway,
  Wireless Signal Quality/Strength and browser
  settings are correct

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Testing connectivity - System Self Tests
This is the internal diagnostics for the
Router. DNS, tests for Name resolution across
the Internet, without this, www. addresses will
not work Ping, tests for IP routing
functionality. If this fails, then the routing
through the Internet may be wrong. Trace, tests
the routing across the Internet to a certain
point. Useful for comparing routes with the ISP
support.
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Testing connectivity - Connection Summary
The connection summary page shows what IP
address, and DNS settings the Internet Provider
has issued.
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Summary

• At this point, it is important to understand what
  level of configuration is applied.
• The Router is setup with the Account wizard from
  a defaulted state, the settings are
• Medium setting on Firewall (will only allow
  recommended services)
• No unsolicited Inbound traffic is allowed to any
  destination
• It is important to remember that in this mode,
  the Router is a very secure Gateway to the
  Internet.

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Advanced Configuration - What will we cover?

• DHCP - Internal DHCP server
• DNS - Internal store and forward cache server
• Private IP - LAN settings also with DHCP
• Public IP - LAN settings for support of Global
  IP
• Diagram
• Static IP - IP Passthrough facility
• Firewall
• Service Configuration - Port Forwarding
• VC Configuration

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Advanced Configuration
DHCP
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Advanced Configuration
DNS
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Advanced Configuration
Private IP
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Advanced Configuration
Public IP
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• Mail port 25
• Web port 80
• FTP port 20/21

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Advanced Configuration
Static IP
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Advanced Configuration
Firewall
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Advanced Configuration
Firewall
This is a packet filtering firewall. These
defined rules show which ports are allowed
through the incoming side. Although, port
forwarding rules also need to be setup, the
firewall, examines the packets entering the
router to determine the legitimacy of the packet.
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Advanced Configuration
Firewall
Similar to the inbound configuration, the
outbound settings control outbound ports and
services. Anything that does not comply with the
rules, will be recorded in the Firewall log.
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Advanced Configuration
Service Configuration - Port Forwarding
To add a new service, select one of the available
preset options in the drop down menu. Once added,
it is displayed in the main service screen.
Below, shows a detailed look at one saved service.
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Advanced Configuration
Service Configuration - Port Forwarding
When advanced configuration is used, you are
presented with 3 options.
This shows how you can specify which user will
have the predefined service. Normally, the
default destination address is the users machine
making the changes in the Router
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Advanced Configuration
Service Configuration - Port Forwarding
Custom Service allows the user to choose 3
further options
Port Translation allows the user to be totally
flexible with their requirements. TCP, UDP and
any port numbers are supported. Global Port is
the WAN visible port. Local Port is the genuine
usable port on the LAN.
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Advanced Configuration
Service Configuration - Port Forwarding
Port Range allows the user to specify a group
of ports to be opened for a user. This saves time
as thousands of ports may need to be enabled.
Trigger Ports will allow the flexibility to
open up a group of ports if activity if activity
is detected on a specified port.
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Advanced Configuration
Service Configuration - Port Forwarding
Static Nat will define all ports to be
forwarded to a destination computer or server.
The other port forwarding rules that are in place
will have a higher precedence over this rule.
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Advanced Configuration
VC Configuration
The Virtual Channel Configuration can allow
multiple PPP sessions to be setup. Multiple VCs
are not supported in the UK market. It is for
PPPoE and Bridge Protocols.
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Advanced Configuration
VC Configuration
A user would only need to modify these settings
if they install the Router outside the UK market.
By default, these need not be altered. PPPoA
settings are left as zeros, to allow the
addressing to be picked up automatically when the
PPP session is negotiated.
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Summary

• What have we covered
• DHCP,
• DNS,
• Private IP
• Public IP
• Static IP
• Firewall
• Service Configuration
• Wireless
• VC Config
• When changing any of these features, service may
  be affected considerably. Advanced Configuration
  is only recommended for those who wish to use
  more complex services and setups.

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Extended Features - What will we cover?

• The Extended features are tools that can be used
  to make the Router more flexible when problems
  may persist. They are designed to help security,
  and provide the user with comprehensive
  information.
• Firewall Log
• ATM Loopback
• Backup/Restore
• System Password
• System Upgrade
• Remote Access
• About

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Extended Features
Firewall Log
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Extended Features
Firewall Log
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Extended Features
Firewall Log
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Extended Features
ATM Loopback
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Extended Features
Backup/Restore
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Extended Features
System Password
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Extended Features
System Update
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Extended Features
Remote Access
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Extended Features
Remote Access
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Extended Features
About Menu
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Troubleshooting
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Troubleshooting
Where to look first?

• Check all the cable connections - Power,
  Ethernet, DSL, USB
• If USB only, check correct driver installation
• Check the ADSL connection, is it in sync?
• Internet Account username and password correct?
• Is the connection up?
• The attached computers -
• Correct Network settings
• Correct browser settings

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Troubleshooting
Finding a solution - Diagnostics
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Troubleshooting
Finding a solution - Diagnostics
Display all Entries in the Diagnostics Log. This
will show Internal self tests, PPP connection
details and lower layer DSL synchronisation.
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Troubleshooting
Finding a solution - Transceiver Stats
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Troubleshooting
Finding a solution - Ethernet Stats
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Troubleshooting
Finding a solution - USB Stats
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Troubleshooting
Finding a solution - WAN VC Stats
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Troubleshooting
Finding a solution - LAN Stats
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Troubleshooting
Finding a solution
Hidden Diagnostics PPP Debugging is useful
for identifying problems during connection.
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Summary
Capabilities

• - DSL Modem and NAT router combined
• - 2400/2410 - 4 x 10/100 Half/Full Duplex
  Ethernet port
• - USB 1.1 Port
• - 802.11b Wireless AP adapter with128 bit WEP
  Encryption
• - Interoperable with all UK DSLAMs
• - Easy Web access for management (local and
  remote)
• - Provides Security to users via Packet
  Filtering Firewall (NAT)
• - Advanced Port Forwarding Capabilities (NAT)
• - Provides Security to users via Packet
  Filtering Firewall
• - IP Addressing can be allocated via DHCP for
  easy Network administration
• - Maximum of 253 IP addresss can be allocated
• - Built in DNS store and forward cache Server
  for faster web surfing
• - Multiple Subnet support with Global IP and
  Static IP (2100/2400 only)
• - Detailed Diagnostics

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Summary
Installation

• A quick step approach
• 1 - Connect all required cables
• 2 - Power Up
• 3 - Connect via browser using a computer to
  192.168.1.1
• - If USB, install drivers (MS Windows only)
• 4 - Setup ISP Account using Router Wizard
• 5 - Connect
• 6 - Surf the World Wide Web!