Why Nortel and SCS500

1
Why Nortel and SCS500?

• June 2008

2
Introduction

• What is SCS500?
• Nortels SIP-centric, software based Unified
  communications solution for SMBs with 30-500
  employees (per site, but scalable up to 1000)
  offered in industry leading hardware platforms
  (IBM System i and Dell Optiplex 755).
• SCS500 is built on Nortels leadership within the
  open-source ecosystem (SIPfoundry and the sipXecs
  project), and represents more than 250 Nortel
  contributions to the open source community, in
  addition to value added features and applications
  over and above the sipXecs project.
• What is SIPfoundry and the sipXecs project?
• SIPfoundry is a fully independent not-for-profit
  open source organization, and sipXecs is the
  open-source project a global effort to build a
  truly unified communications system using the
  Session Initiation Protocol (SIP).

3
Why sipXecs?

• Ease of use,
• Plug and play management of telephony components
• Automatic device discovery phone parameters
  auto-generated
• Web portal for individual user self-control of
  select options
• Device firmware management
• SOAP interface for all configuration options
• Advanced Features,
• Highly flexible dial plan, numbering and
  aliases
• Mobility multiple device configuration per user
• User control of call redirection including time
  of day selection
• SIP trunking
• Voicemail and Unified Messaging
• Auto-attendant, MoH, call park, ACD, flexible
  call center queues and control, etc (a detailed
  list can be provided)
• Corporate directory and flexible importing
• Per user call authorization control
• Advanced user management (speed dial w/ BLF,
  assignment of phones, call forwarding, user
  groups)
• Uploadable localization packs
• LDAP integration
• Scale

The SipX architecture and a strict SIP-based
implementation provide a better platform for
integrating communications solutions
4
Why SCS500?

• Licensing
• Ability to control and license users commercially
  (controlling of users and security
  considerations for all components of solution)
• Integration
• Nortel branded including Softphones (3455/3456)
  and plug-ins (Lotus Notes/Sametime), Gateways,
  Applications, Nortel LG-Nortel Clients
• Comprehensive testing and Nortel 5 nines
  quality approach
• Voice and product quality assured by Nortel
  communications expertise
• Alpha/Beta Trials, Product Verification,
  bug-fixes,interoperability, bug-fixes,
• IBM Dell centric offerings
• System I today, full range of Power Systems,
  Blades planned
• Dells Optiplex 755 today, PowerEdge R300 planned
• Value adds
• Applications including robust conferencing
  capabilities
• Nortels extensive 3rd party development partner
  community
• Complimentary SMB Data portfolio

• Nortel SCS is sipXecs open source differentiation
  PLUS
• Nortels communications expertise and seal of
  approval
• Incremental Nortel-only functionality

4
5
SCS500 Nortel Value Add Robust Conferencing
Application

• Simple to Use
• Intuitive web-based portal for easy set up and
  configuration
• Users drag and drop names into a call list to set
  up a multi-party conference call
• Flexible
• Meet Me
• Always on, informal meetings, optional passwords
• Scheduled
• Pre-determined (with reserved capacity), formal
  meetings, optional passwords
• Instant
• Participant initiates then system calls other
  participants, optional passwords
• Savings on time, money and travel

Nortel adds value both within and outside of
sipXecs open source initiative
6
SCS500 Nortel Value Add A complimentary data
portfolio for SMB
Reports indicate Nortel offers

• 30 more cost effectiveness
• 2 X the wireless reach
• 0 No nickel diming for VPN support
• Better price performance
• Better technology features
• Better reliability

Nortel SMB Data Quite simply its better.
7
Why Nortel in SMB Unified Communications?Proof
Points

• Among top 3 leaders in voice, data, applications
• Gartners Magic Quadrant leader in Unified
  Communications
• A broad portfolio of standards-based products
• An extensive partner community operating in 150
  countries around the world
• Complementary Nortel Global Services expertise
• 20 years experience in SMB market leadership
• 15 million SMB users in over 80 countries
• Large installed SMB base
• SMB products that are designed for SMBs

8
sipXecs vs. Asterisk another perspective

• Asterisk may be older, but sipXecs is better,
  June 12, 2008
• You have probably read about Nortels Software
  Communications System 500 (SCS500), a Unified
  Communications (UC) SIP-centric software solution
  for SMB (30-500 users), and that our go to
  market includes IBM and Dell.
• What you may not know is that the SCS500 is based
  on open source from SIPfoundry, and blends the
  best of both the open source framework and
  Nortels experience and expertise in voice, data,
  multimedia and unified communications. Why did
  we choose sipXecs from SIPfoundry as the basis
  for SCS500?
• Four primary reasons1. Our strategy is UC, and
  sipXecs is a native SIP solution consistent with
  our strategy. Asterisk on the other hand is
  focused on being a PBX replacement and is
  architected to switch audio streams with all
  media going through a centralized system.
• 2. Our strategy is user and application
  scalability which is what sipXecs delivers inside
  and out (technically sipXecs is architected
  around a SIP Proxy). Asterisk is architected as
  an end system (the technical term is a
  Back-to-back User Agent), providing transcoding
  to different legacy protocols (like H323) across
  a proprietary centralized core. Bottom-line
  sipXecs is a distributed system that can scale in
  number of users and accommodate all the
  additional services necessary to deliver UC.
• 3. Our strategy is centered on delivering high
  Quality of Experience via peer communications,
  allowing voice or video streams to go directly
  between end points (keeping delays and bandwidth
  to a minimum). Contrast the sipXecs architecture
  with Asterisks, the latter being modeled after a
  traditional PBX with all signaling and media
  bundled on the same path always.
• 4. Our strategy is centered on delivering
  Simplifications. sipXecs comes with sipXconfig, a
  complete and very comprehensive management
  system. Asterisk has nothing in this area.
• SCS500 is the culmination of more than 250
  groundbreaking contributions from Nortel into
  SIPfoundry (which has 2x the code base of the
  older Asterisk) , solidifying our leadership in
  the global open source ecosystem. Nortel also has
  an extensive developer community, with more than
  60 developer partners and close to 400 active
  members.
• SMBs probably dont care about open source as
  they do about accelerating their businesses
  through UC (like the big guys), having a system
  that grows with the business in size and scope
  delivers consistent user experience and is easy
  to manage.

Tony Rybczynski The Hyperconnected Enterprise
http//blog.tmcnet.com/the-hyperconnected-enterpri
se/.