Dick Willis

1

• Dick Willis
• Director ICT Collaboration Services
• www.cnr.co.uk dwillis_at_cnr.co.uk

2
Aiding e-adoption

• National strategies (eg UK online for business)
• Regional strategies and delivery
• Local strategies and delivery

3
UK online for business

• UK Department of Trade and Industry (DTI)
  initiative to encourage SMEs (Small Medium
  sized Enterprises to adopt e-Business
  Technologies.
• A mix of national, regional and local activities,
  online and offline.
• Targets 1.5m businesses connected, 1m trading
  online by 2002

4
Structure 2000
Other Govt Departments
DTI
Regional Development Agencies
SBS
Business Links
Services Brokerage
Small and Medium Businesses
5
Model of e-Adoption Ladder
transformed organisations
Business benefits
e-business
- open systems of information for customers,
suppliers and partners - new business models
based on interworking between organisations and
individuals
e-commerce
- integrate supply chain so manufacture and
delivery become seamless - minimise waste at
every stage of the supply chain
website
- order and pay online, reducing transaction
costs - maximise accessibility and speed
e-mail
- place in worldwide market - window on worldwide
suppliers
- efficient internal and external communications
Extent of organisational change sophistication
Adapted from Cisco led Information Age
Partnership study on e-commerce in small business
6
Regional DeliveryAn example from the NE of
England of the jigsaw of support for
SMEs(www.onenortheast.co.uk/)
7
(No Transcript)
8
UKon4b Action Plan
9
Awareness Raising

• Promotion of business case
• PR
• Advertising
• Demonstration showcasing
• Drop in centres
• Mobile showcases
• Awards
• Celebrating success
• Case studies

10
Marketing Material
11
Awareness Raising

• Promotion of business case
• PR
• Advertising
• Demonstration showcasing
• Drop-in centres
• Mobile showcases
• Awards
• Celebrating success
• Case studies

12
Awareness Raising

• Promotion of business case
• PR
• Advertising
• Demonstration showcasing
• Drop in centres
• Mobile showcases
• Awards
• Celebrating success
• Case studies

13
e-Commerce Awards
14
Action Plan
15
Service Channels

• Independent advisers
• Tools Collateral
• E-Business planner
• Video case studies
• Marketing collateral
• Best Practice publications
• Accreditation standard

16
Specialist ICT Advisers

• Network of 300 accredited advisers
• Based in local business support organisations
• Impartial, jargon-free help and advice
• Advisers gave guidance tailored to meet
  individual business demands
• Identified the appropriate application /
  technology
• Worked closely with local suppliers
• A shared knowledge network

17
Service Channels

• Independent advisers
• Tools Collateral
• E-Business planner
• Video case studies
• Marketing collateral
• Best Practice publications
• Accreditation standard

18
Examples of Collateral Publications
19
Service Channels

• Independent advisers
• Tools Collateral
• E-Business planner
• Video case studies
• Marketing collateral
• Best Practice publications
• Accreditation standard

20
Technology Means Business

• Recognised industry standard for ICT advice
• Independent accreditation
• Competent to advise on the application of ICT to
  business needs not merely technical issues.
• Now 3 levels
• Technician
• Expert
• Organisation
• Intention is to link to a bond to provide
  security for customers

21
Action Plan
22
Implementation

• Web based resources
• Funding and grant schemes for
• Advisers
• ESMEs
• Partnerships and clubs
• Regional e Business development initiatives
• E-business clubs

23
www.ukonlineforbusiness.gov.uk
(Now removed and materials migrated to a new DTI
website)
24
(No Transcript)
25
(No Transcript)
26
(No Transcript)
27
(No Transcript)
28
(No Transcript)
29
(No Transcript)
30
Implementation

• Web based resources
• Funding and grant schemes for
• Advisers
• E SMEs
• Partnerships and clubs
• Regional e-Business Initiatives
• E-business clubs

31
Grant Funding

• Boost funding (additional resources for more
  advisers)
• Local Partnership Funding (to promote
  collaborative initiatives across a region)
• e-SME (Grant schemes to assist SMEs to convert
  their website to e-trading)

32
Implementation

• Web based resources
• Funding and grant schemes for
• Advisers
• ESMEs
• Partnerships and clubs
• Regional e-Business development initiatives
• E-business clubs

33

• Partnership by the local Chamber of Commerce, UK
  online for business and leading private sector
  Information Technology firms
• Each local club will foster and develop eBusiness
  in its own members (at least 1000 per club)
• Run in conjunction with BT, Hewlett-Packard, and
  O2.

Provide an impartial forum for members to discuss
and understand how e-Business can revolutionise
and improve business processes by cutting costs,
reducing administration and increasing efficiency
for a more productive economy
34
Under-pinned by

• Benchmarking
• - International Benchmarking Study
• - Regional Studies
• Partnerships

35
Model of e-adoption Ladder
transformed organisations
Business benefits
e-business
- open systems of information for customers,
suppliers and partners - new business models
based on interworking between organisations and
individuals
e-commerce
- integrate supply chain so manufacture and
delivery become seamless - minimise waste at
every stage of the supply chain
website
- order and pay online, reducing transaction
costs - maximise accessibility and speed
e-mail
- place in worldwide market - window on worldwide
suppliers
- efficient internal and external communications
Extent of organisational change sophistication
Adapted from Cisco led Information Age
Partnership study on e-commerce in small business
36
E-business
People
Skills
Management
Leadership
Environment
Regulation
Culture
Security
Buy-side
Broadband
Wireless
Inside
BACS
H/W
Sell-side
Technology
Processes
Economy
37
And now

• UKon4b has ended
• Most collateral and materials re-edited into
  Achieving Best Practice
• www.dti.gov.uk/bestpractice/
• ICT advice integrated into business advice
• Delivery being passed to Regional Development
  Agencies.

38
Structure 2005
Other Govt Departments
DTI
Regional Development Agencies
SBS
Business Links
Information
Diagnostics
Brokerage
Other organisations
Small and Medium Businesses
39
Achieving Best Practice
40
Any questions?

• Dick Willis
• CNR Ltd
• www.cnr.co.uk
• dwillis_at_cnr.co.uk