System Partnerships presents GMAP 2006

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System PartnershipspresentsGMAP 2006 A Year of
Innovation
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Customer Focused ResultsWDC Director Survey
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2005 Director Survey
Each year, the 12 WDCs rate Workforce Board
performance in several areas. The following table
lists the areas in which the Systems Partnerships
team has the most influence. The results are
based on a four-point scale, with 4 being the
highest.
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Recommendations

• Directors asked for more
• Information about best practices
• Advice on keeping business and labor leaders
  involved
• Methods to publicize and promote panel work
• Creative ways to sustain panels after
  Workforce Board funding ends
• Resources to produce training materials
• What were doing..On June 19, the Industry Skill
  Panel Institute will be held at the SeaTac
  Doubletree. Nearly 100 people will attend. The
  institute will cover all of these topics and
  more!!!

Innovation
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Customer Focused ResultsWorkforce Strategies
Conference 2005
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Workforce Board Conference Evaluations
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Recommendations for Improvement

• Continue offering pre-conference sessions, DC
  insider presentations, electronic polling, the
  Resource Café, and Dinner with a VIP.
• Solicit additional feedback on plenary and
  breakout topics and speakers prior to event.
• Improve the method we use to get feedback on High
  Skills, High Wages.
• Add more discussions about education reform and
  strategies to improve high school graduation and
  college or technical school attendance.
• Offer a joint workforce development-economic
  development conference.
• Workforce Board is represented on the steering
  committee for the Sept. 7, 2006 Governors
  Conference on Economic and Workforce Development.
  The SBCTC, HECB and WTB are responsible for 6
  breakout sessions on workforce development.

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Customer Focused Results Industry Skill Panel
Employer Satisfaction Survey
Innovation
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What Employers Said
69 Foresee a Strong Impact in their skill
panels current efforts improving education
and/or workforce training in the next 3-5
years. 74 Would support continued public funding
of skill panels. 46 had Substantial Improvement
in relationships with Community and Technical
Colleges. 44 had Substantial Improvement in
relationships with Workforce Development
Councils. 25 had Substantial Improvement in
relationships with WorkSource Centers. 41 had
Substantial Improvements in relationships with
other Businesses in Industry.
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What Employers Said
43 said the best outcome of their Industry Skill
Panel was Industry Skill Standards. 51 said the
best outcome of their Industry Skill Panel was
Improved or Updated Curriculum Relevant to the
Industry. 41 said the best outcome of their
Industry Skill Panel was Customized Courses and
Programs. 79 said that it would take Continued
Source of Public Funding to further the efforts
of their skill panel. 57 said that it would take
More Participation from other Employers to
further the efforts of their skill panel.
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What Employers Said
When asked Have you or your employees involved
in the skill panel spoken or presented on behalf
of the skill panel to YES NO Media
23 77 Community Groups 33 67
Legislature 28 72 Business
Organizations 36 64
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Human ResourcesJuly 2005-2006 From Looking Back
to Looking Forward
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A Year of Transition
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Continuous Improvement

• Performance Agreements
• Deliverables had to make sense to all staff.
• Initiative Performance
• National Work Readiness Credential
• Developed a matrix showing team member roles.
• PDP Quarterly Reviews
• The first quarterly reviews of PDPs will be
  completed for all staff by June 30.
• Six Month Evaluations
• Saras is completed
• Jamies scheduled for June.

Innovation
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Human ResourcesProfessional Development
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2005-2006 Professional Development
Hours
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Continuous Improvement of Industry Skill Panels
Innovation
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Business Processes
Request for Proposal Process
ContractNegotiations
May July
July - September
Annual Industry Skill Panel Life Cycle
10 Budget Analysis Planning
Jan. May
ContractManagement
Life of Contract
Ongoing
January
State Legislature
ContinuousImprovement
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Request for Proposal Process
ContractNegotiations
May July
July - September
Annual Industry Skill Panel Life Cycle
10 Budget Analysis Planning
Jan. May
ContractManagement
Life of Contract
Ongoing
January
State Legislature
ContinuousImprovement
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Establishing Industry Skill Panel Standards

• Established standards draft and shared with
  stakeholders.
• Prepared Board materials and Resolution.
• Board deliberated and adopted the standards in
  May 2006.

Innovation
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Industry Skill Panel Standards

• Focus on Solutions with Economic Impact
• Attract Industry Leaders
• Operate Strategically
• Improve the States Workforce Development System
• Attract Funding and Resources for Industry
  Solutions
• Promote Achievements
• Manage Effectively
• Satisfy Employers
• Create Sustainability
• Foster Relationships Among Partners

Innovation
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Implementing Industry Skill Panel Standards

• Standards are used as a framework for the June
  19, 2006 Industry Skill Panel Institute.
• Governor Gregoire will set the stage for
  implementation of the Standards through a video
  message at the Institute.
• Breakout sessions are designed around resources
  to meet the new Standards.
• Standards will be used to evaluate new and
  existing Industry Skill Panels.
• Request for Proposals
• Quarterly Reports
• Field Visits
• Feedback

Innovation
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Request for Proposal Process
ContractNegotiations
May July
July - September
Annual Industry Skill Panel Life Cycle
10 Budget Analysis Planning
Jan. May
ContractManagement
Life of Contract
Ongoing
January
State Legislature
ContinuousImprovement
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Closeouts Based on Contract date
ContractNegotiations
July Sept.
New and Next Phase Contracts
As Needed Modifications
Industry Skill PanelContract Management
Routing Invoices
Special Intervention as Needed
Field Visits Quarterly Report Review
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Closeouts Based on Contract date
ContractNegotiations
July Sept.
New and Next Phase Contracts
As Needed Modifications
Industry Skill PanelContract Management
Routing InvoicesContinuous Improvement
Internal Systems
Special Intervention as Needed
Field Visits Quarterly Report Review
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Continuous Improvement Internal Systems
Problem
Solution
Innovation
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Internal Systems
Problem
Solution
Innovation
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Systems Samples
Innovation
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Closeouts Based on Contract date
ContractNegotiations
July Sept.
New and Next Phase Contracts
As Needed Modifications
Industry Skill PanelContract Management
Routing InvoicesContinuous Improvement
Internal Systems
Special Intervention as Needed
Field Visits Quarterly Report Review
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Industry Skill Panels Field Visits
3 contracts
4 contracts
4 contracts
9 contracts
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Medical Devices Skill PanelAdvice and Assistance
Jamie Krause

• Listening to our Contractors
• Met with panel and fiscal managers to clarify and
  resolve contract language conflicts with local
  billing processes.
• Outcome Facilitated an internal agency change
  in boiler plate contract language to more
  appropriately reflect the actual billing process
  used by skill panel contractors across the state.

Innovation
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Wood Products ManufacturingNorthwest Workforce
Development Council
Mike Brennan

• Recommended that the seven manufacturers on the
  Skill Panel consider sub-contracting out their
  part-time specialty equipment repair needs to a
  newly created business.
• Result The Panel Manager asked the regional
  Small Business Development Center (SBDC) to
  support the development of a new business serving
  the specialty machine repairs of all seven
  manufacturers. The combined contract needs not
  only create a new business, it would create
  several full time/family wage positions.

Innovation
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Maritime Industry Skill PanelSouth Seattle
Community College
Patricia Spencer

• Recommended that the panel appoint a chair who
  represented industry and that the panel develop
  an industry strategic plan.
• A business chair was appointed. The chair headed
  a sub-committee to develop the industry-driven
  strategic plan. The plan was recently adopted by
  the full panel.

Innovation
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Financial Results
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Partnerships Team Budget 2004-2005
2,490,847
2,012,593
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Public Value BenefitHigh Skills High Wages 2004
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Strategies our Team Influences
HSHW 2004 Strategy 1.1.1 Create and enhance
Industry Skill Panels, especially in
high-demand economic clusters such as health care.
SIGNIFICANT PROGRESS
HSHW 2004 Strategy 1.2.2 Expand partnerships
with industries to market their career
opportunities to youth and their parents.
SIGNIFICANT PROGRESS
SIGNIFICANT PROGRESS
HSHW 2004 Strategy 1.3.7 Highlight and
replicate best practices from around the state
and nation in CTE.
SIGNIFICANT PROGRESS
HSHW 2004 Strategy 3.1.2 Develop local
community-school partnerships that plan and
implement dropout prevention and retrieval
initiatives for at-risk youth, including
effective after school hours and summer programs
HSHW 2004 Strategy 4.3.3 Encourage diversity
among the membership of local WDCs and WorkSource
staff to reflect the diversity of our communities.
SOME PROGRESS
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Percentage of Implemented Strategies in Goals
1-4 of High Skills, High Wages 2004
Partnership Team worked to implement five
strategies

1 Strategy
One of the five Strategies made Some Progress
4 Strategies
Four of the five Strategies made Significant
Progress
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Live Long Prosper!