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Leadership and Mentoring for the 21st Century

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'The Business Cost and Impact of Employee Turnover' by William Bliss, Bliss ... An investment in the future of your company and in the business of radio ... – PowerPoint PPT presentation

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Title: Leadership and Mentoring for the 21st Century


1
Leadership and Mentoring for the 21st Century
  • Growing the Radio Leaders of
    Tomorrow
  • Presented By
  • The Mentoring and Inspiring Women in Radio Group

2
When you left for work this morning, what did you
leave behind?
  • Your opinions?
  • Your background?
  • Your native language?
  • Your race?
  • Your politics?
  • Your ethnicity?
  • Your gender?
  • Your sexual orientation?
  • Your uniqueness?
  • Your ideas?
  • Yourself?

3
A workplace can only be diverse if the people who
work there can be themselves.
4
Fact Minorities seldom make it to the upper
echelons of radio management.
The United States population reflects societal
and cultural changes that are not reflected in
the radio industry.
5
Facts Among General Managers at the 13,800
radio stations only 15 percent are female 10
percent are African American 6 percent are
Hispanic MStreet Publications, 2006
diversity data published by MIWs. All
information is subject to the limitations of data
provided by radio companies. Possible errors may
occur.
6
Facts Among General Sales Managers at 13,800
radio stations only 30 percent are female 19
percent are African American 5 percent are
Hispanic MStreet Publications, 2006 diversity
data published by MIWs. All information is
subject to the limitations of data provided by
radio companies. Possible errors may occur.
7
Facts Among Program Directors at 13,800
radio stations only 9 percent are female Less
than 2 percent are African American Less than 1
percent are Hispanic MStreet Publications,
2006 diversity data published by MIWs. All
information is subject to the limitations of data
provided by radio companies. Possible errors may
occur.
8
Facts Approximately 53 percent of all radio
station programming is skewed toward female
listeners. A combined 25.9 AQH share points are
concentrated among stations that feature either
Spanish or Urban formats in the top 100 metros.
2005 Arbitron
9
And yet In the Fall 2006 Arbitron Survey
Out of the 13,800 radio stations in the United
States, 678 (4) had Spanish-oriented formats
1,100 (7) had Urban formats. 52 percent of the
U.S. population is is female 14
percent is Hispanic
13 percent is African American.
10
Fact Many women and minorities leave their
companies or even the business in order to grow
and achieve their personal career goals.
11
The High Cost of Turnover
  • Lost productivity during transitionthe head
    leaves before the body does
  • Executive time planning transition and
    interviewing
  • Lost skills, knowledge, contacts training of
    departing employee
  • The Business Cost and Impact of Employee
    Turnover by William Bliss, Bliss Associates,
    Inc.

12
The High Cost of Turnover
  • Time and productivity or mistakes of temporary
    fill-in staff
  • Hiring and training of new person
  • Lost productivity of new employee
    is 12 weeks on average

13
The High Cost of Turnover in dollars and sense
  • Up to 150 of the annual salary of the departing
    employee
  • Plus the negative impact on employee morale and
    productivity
  • All directly impacts your bottom line

14
Why a Mentoring Program?
  • It increases employee retention by an average of
    20
  • It helps develop the future leaders of your
    company
  • It increases job satisfaction
  • There is a direct line transference of expertise
    and knowledge

15
Why a Mentoring Program?
  • There is an essential link between employee
    retention and diversity management Researchers
    at Gallup discovered that organizations that have
    high levels of employee satisfaction and
    retention also tend to have strong and
    well-run diversity programs.
    --
    DiversityInc Magazine
    March 2006

16
Why a Mentoring Program?
  • Increased ability to translate company values
    and strategies into productive actions
  • Allows information about the bigger picture to
    pass through to other people and other parts of
    the business
  • An investment in the future of your company and
    in the business of radio

17
Implementing a Mentoring Program
  • Establishes a clear-cut, company sanctioned
    initiative
  • Determines the match of Mentors with Mentees
    based on needs and desired outcomes
  • Provides company-wide guidelines and goals

18
Implementing a Mentoring Program
  • Helps to identify the needs of each Mentee and
    manages their expectations
  • Makes it mandatory to supply updates and
    progress reports
  • Makes it mandatory to track the effectiveness of
    the program

19
Implementing a Mentoring Program
  • Allows diversity to grow within a company and
    encourages everyone to value our differences
  • Generates Good PR companies can show how they
    support and encourage diversity/enhances company
    reputation
  • Facilitates transitions due to acquisitions, new
    hires, transfers or promotions

20
With a Mentoring Program
  • Companies can
  • Engage in positive mentoring experiences
  • Assess specific training needs and fill them
  • Establish mentoring goals and track them
  • Have accountability managed by an dedicated
    program manager

21
With a Mentoring Program
  • Companies can
  • Match Mentors expertise with Mentees needs or
    desired career growth path
  • Clearly define access boundaries
  • Manage mentoring activities and focus
  • Help to form a leadership succession plan

22
With a Mentoring Program
  • Companies can
  • Reinforce and strengthen corporate culture and
    values
  • Increase productivity and terms of employment
    reduce turnover
  • Leverage in-house expertise and the intellectual
    properties of the company and its people

23
What will a Mentoring Program Achieve?
  • Focused staff development determination and
    development of high-potential people
  • Improved performance, productivity and employee
    retention
  • Leveraged relationships and leadership talent
    pool

24
What will a Mentoring Program Achieve?
  • Company-wide diversity initiatives at all levels
  • Improved performance of all staff
  • Transference of the expertise and corporate
    memory of the company to all staff

25
What will a Mentoring Program Achieve?
  • The strengthening of management, staff and
    entire company to

Help Increase The Bottom Line!
26
What will a Mentoring Program Achieve?
  • The DiversityInc Top 50 Companies for Diversity
    Index calculated by Standard Poors, yield a
    23.5 percent higher return than the Standard
    Poors 500 over a 10-year period.
  • -- DiversityInc. Magazine
  • March 2006

27
The Mentoring Program Essentials
  • Each department identifies up to three high
    potential minority management candidates or
    Mentees
  • Each Mentee is paired with a Mentor
  • Every corporate executive and senior manager
    should participate to
  • Signal the importance and value of the program
    and make participation of all senior people
    non-negotiable

28
The Mentoring Program Essentials
  • What will the Mentees be looking for?
  • Exposure to the community through networking,
    both in the company and in the industry
  • A Mentor who has a passion for the process
  • Opportunities for accelerated personal and
    professional growth
  • Strict confidentiality
  • Access and honest opinions
  • Increased self-awareness and self-discipline
  • The chance to learn how to grow their career

29
The Mentoring Program Essentials
  • Establish goals and program duration at the
    beginning (ideal 12 months)
  • Schedule specific meetings and keep to the
    schedule be consistent
  • Have a focus and a written agenda
  • Meet or speak one-on-one at least once monthly

30
The Mentoring Program Essentials
  • Establish a relationship based on trust, mutual
    respect and confidentiality
  • Define and manage expectations
  • Push the Mentee out of their comfort zone
    challenge them to stretch their limits

31
The Mentoring Program Essentials
  • Arrange quarterly meetingspreferably out of the
    officeof all Mentors and Mentees
  • Feature two or three Mentors as panelists
  • Mentees come prepared with topics and/or
    questions

32
The Mentoring Program Benefits
  • Mentees learn more about the business, the
    company and senior management
  • Senior management gets to know all the Mentees
    to identify where qualified minority candidates
    are within the company
  • Everyones network expands

33
The Mentoring Program Highlights
  • This investment in the growth of high potential
    management candidates will bring more success to
    the company and it
  • Inspires loyalty
  • Saves the company the cost of recruiting and
    training
  • Shows the FCC that you are serious about
    diversity
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