World Wide Leadership in Facility Management

1
World Wide Leadership in Facility Management
Stan Mitchell BIFM
Steve Gladwin FMA Australia
Matt Dawson IFMA
2
The story so far!

• Partners in FM Excellence Agreements
• BIFM UK with IFMA USA
• BIFM UK with FMA Australia
• FMA Australia with IFMA USA
• Tangible benefits for all
• Recognition that there were others
• Apply the same logic and create an International
  Agreement that could include all other
  associations and perhaps those who were yet to
  emerge
• International Memorandum of Understanding
  established between BIFM UK, IFMA USA and FMA
  Australia

3
The story so far!

• Initial meeting Cambridge April 2004
• Attendees were FMA Australia, IFMA USA, BIFM UK
• Decision to focus initially upon sustainable
  governance and infrastructure
• Process has involved 11 volunteers plus the CEOs
  of each organisation
• 7 meetings have taken place
• FM community consultation

4
The story so far!

• Consensus agreed to create an International
  Organisation with two key objectives
• collaborate and share knowledge in order to
  further the status, understanding and benefits of
  those working in facilities management
• to provide a support mechanism that will further
  the understanding and promote the development of
  facilities management across the world

5
Vision Statement

• To be the world wide community of organizations
  that provides leadership in Facilities
  Management.

6
Mission Statement

• To develop and promote knowledge, standards and
  education in the Facilities Management
  profession. Using one voice, collaborate on the
  development and means to share the progress of
  Facilities Management, knowledge and standards.

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Our Goals

• Goal 1- Establish a sustainable governance model.
• Corporate Structure
• Registration of entity branding
• Membership structure
• Articles of Association and Internal Rules
• Finance and Administration structure
• Criteria for future members

8
Current Status

• Goal 1- Establish a sustainable governance model.
• Corporate Structure Board of Directors
  representative of worldwide regions
• Regional representation based upon UN and
  Regional Trade Agreement structures
• 9 Directors on the Board
• Registered as an International not for profit
  Organisation in Brussels, in process of
  incorporation under Belgian Law

9
Current Status

• Goal 1- Establish a sustainable governance model.
• Membership structure
• Full Member
• Member centric associations with FM as core
  business
• Associate Member
• Correspondent organisations who have a desire
  to become the national facilities management
  association in their country of origin
• Affiliate non-profit organisations wishing to
  be aligned with and to participate in the work of
  Global FM
• Sustaining organisations or individuals wishing
  to support the aims of Global FM

10
Current Status

• Goal 1- Establish a sustainable governance model.
• Articles of Association Rules established and
  with legal representatives
• Finance and Administration structure established
  with intent to appoint Association Global
  Services based in Brussels as Global FM
  secretariat

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Our Goals
?

• Goal 1- Establish a sustainable governance model.
• Corporate Structure
• Registration of entity branding
• Membership structure
• Articles of Association and Internal Rules
• Finance and Administration structure
• Criteria for future members

12
Our Goals

• Goal 2 provide the framework for a world wide
  alliance of facilities management member-centred
  organizations.
• Communications Plans
• Marketing Strategy
• Member Benefits and Services
• World Class FM Knowledge Portal

13
Current Status

• Goal 2 provide the framework for a world wide
  alliance of facilities management member-centred
  organizations.
• Communications Plans
• Communicating with
• National Associations by Region
• International Organisations
• Governments

14
Current Status

• Goal 2 provide the framework for a world wide
  alliance of facilities management member-centred
  organizations.
• Marketing Strategy
• Engaged Marketing General a leader in
  Association Marketing Management Worldwide
• Soft Launch Strategy
• Focus stage 3 within business planning process

15
Current Status

• Goal 2 provide the framework for a world wide
  alliance of facilities management member-centred
  organizations.
• Member Benefits and Services
• A Global FM Member Associations
• Benefits to the National Associations
• Services as a facilitator and driver to elevate
  national goals and objectives at an international
  level

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Current Status

• Goal 2 provide the framework for a world wide
  alliance of facilities management member-centred
  organizations.
• World Class FM Knowledge Portal
• Web site established www.globalfm.org
• Portal development plan in place
• Diversity of thought - portal agenda to be
  developed by members

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Our Goals
?

• Goal 2 provide the framework for a world wide
  alliance of facilities management member-centred
  organizations.
• Communications Plans
• Marketing Strategy
• Member Benefits and Services
• World Class FM Knowledge Portal

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Our Goals

• Goal 3 Capitalize on the capabilities of the
  partnering organizations to promote the benefits
  of innovation and encourage greater collaboration
  and commitment.
• Leverage existing research, publications and Best
  Practice guides
• Build upon existing research and development

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Current Status

• Goal 3 Capitalize on the capabilities of the
  partnering organizations to promote the benefits
  of innovation and encourage greater collaboration
  and commitment.
• Examples
• Leverage achieved for CPD through
• Mapping
• Aligning
• Reciprocal support
• Australian Governments FM Action Agenda
• FMA Australia leadership and best practice model
• Interaction with Government

20
Our Goals
?

• Goal 3 Capitalize on the capabilities of the
  partnering organizations to promote the benefits
  of innovation and encourage greater collaboration
  and commitment.
• Leverage existing research, publications and Best
  Practice guides
• Build upon existing research and development

21
Our Goals

• Goal 4 Utilize our diverse cultures and
  strengths to enhance the skills of our people and
  equip them with the appropriate resources.
• Benchmark, share and set standards for Best
  Practice Association Management
• Support employees and volunteer leadership of our
  members

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Current Status

• Goal 4 Utilize our diverse cultures and
  strengths to enhance the skills of our people and
  equip them with the appropriate resources.
• Tangible benefits realised by founding
  organisations
• Our people
• Association professional staff development
• Volunteer leadership development
• Operational excellence
• Collaboration
• Knowledge exchange

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Our Goals
?

• Goal 4 Utilize our diverse cultures and
  strengths to enhance the skills of our people and
  equip them with the appropriate resources.
• Benchmark, share and set standards for Best
  Practice Association Management
• Support employees and volunteer leadership of our
  members

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Our Goals

• Goal 5 Achieve a transparent and sound
  management as well as financial system to support
  and expand the Facilities Management
  International Agenda.
• Identify appropriate financial system
• Develop Value Proposition for participating
  organizations

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Current Status

• Goal 5 Achieve a transparent and sound
  management as well as financial system to support
  and expand the Facilities Management
  International Agenda.
• Aligning ourselves to Belgian legal requirements
• Dialog has now commenced value proposition
  being developed with future participating
  organisations
• White paper framework in progress to substantiate
  the value proposition

26
Our Goals
?

• Goal 5 Achieve a transparent and sound
  management as well as financial system to support
  and expand the Facilities Management
  International Agenda.
• Identify appropriate financial system
• Develop Value Proposition for participating
  organizations

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Global FM

• Success Factors include
• Recognition in the market place
• Promotion of FM at International level across
  Government, Industry and Commerce
• Recognition and global consistency of quality FM
  professional development

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Global FM

• Next Steps
• Develop membership
• Board Director representation by region
• Develop and adopt business plan
• Communication plan
• Scope secretariat administrative and support
  functions

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Global FM

• Global FM Leadership
• International Public Square
• Elevating National Association agendas with
  government and legislators
• Establishing an international perspective
• Conduit of research and intelligence

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Global FM

• Focus
• Global context
• Compelling issues
• Not conflicting with National FM Association
  interests
• Two way leverage
• Elevation of National objectives to International
  level
• Cascading International knowledge, challenges and
  issues

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Global FM

• Leadership
• Management is doing things right
• Leadership is doing the right thing!
• Peter Drucker

32
Thank You

• Questions