Administrator Checklist

1
Administrator Checklist

• Research and Training Center on
• Service Coordination

2
Service Coordination Activities

• Coordinating evaluation and assessment
• Facilitating and participating in the
  development, review and evaluation of the IFSP
• Coordinating and monitoring the delivery of
  available services
• Informing families of the availability of
  advocacy services
• Coordinating medical and health services
• Facilitating the development of a transition plan
  to preschool services

3
Infrastructure Components

• Service Delivery Approach (13)
• Supporting Families (18)
• Policies and Procedures (47)
• Personnel (13)
• Data Management System (8)
• Finance (3)
• General Supervision (6)

4
Service Delivery Approach
5
Service Delivery Approach

• Develop a vision, mission, guiding principles,
  and core values for the early intervention system
  that provides the roadmap for all state
  infrastructures using a participatory approach in
  order to ensure greater understanding and
  acceptance

6
Service Delivery Approach

• Develop a service delivery model that includes 14
  broad categories of natural and specialized
  resources, opportunities, and supports to meet
  the diverse developmental, health, social
  educational and basic needs of diverse children
  and families

7
Supporting Families
8
Supporting Families

• Develop policies for a reasonable caseload size
  that ensures the development of a meaningful
  relationship with the family and the time to
  address the diverse needs of the child and family
• Make available materials that describe other
  programs in the community, including eligibility
  and other requirements

9
Supporting Families

• Develop materials in multiple formats that are
  culturally and linguistically sensitive and
  support families access to advocacy supports
• Develop and distribute materials to the family
  regarding basic medical health and safety issues
  (home safety checklist, car seats, accident
  prevention)

10
Policies and Procedures
11
Policies and Procedures

• Establish policies and procedures regarding
  coordinating the performance of evaluations and
  assessments
• Develop policies and procedures that require a
  response to families within two working days
• Standardize EI referral form to enable
  comprehensive information gathering to ensure a
  broad view of child status

12
Policies and Procedures

• Establish policies and procedures regarding the
  development of the Individualized Family Service
  Plan and its six month review
• Develop policies and procedures about the type
  and format of information and manner of provision
  of information in order to effectively prepare
  families for meaningful participation in IFSP
  development
• Develop policies and procedures on linking goals
  of the IFSP with assessment results

13
Policies and Procedures

• Establish policies and procedures regarding
  coordination and monitoring of services
• Develop a format and process that succinctly
  communicates to the medical home and other
  relevant providers the recommended goals,
  resources and supports
• Ensure that a broad array of community resources
  and opportunities (formal and informal) that can
  be used to promote child health and learning in
  natural environments are available

14
Policies and Procedures

• Establish policies and procedures regarding
  information for families on advocacy
• Develop policies and procedures to support
  families linkage to community or state advocacy
  resources
• Develop policies and procedures to provide
  information to families enabling them to navigate
  the system and speak on behalf of their child,
  for the purpose of enhancing the childs
  development

15
Policies and Procedures

• Establish policies and procedures regarding
  coordination with Medical Home
• Develop policies and procedures to support
  families in identifying and applying for all
  available financial resources to pay for medical
  health care needs
• Develop policies and procedures to support a
  medical home (if there is none) and explain its
  importance to families

16
Policies and Procedures

• Establish policies and procedures regarding
  coordination with Medical Home
• Develop policies and procedures to support
  families in identifying and applying for all
  available financial resources to pay for medical
  health care needs
• Develop policies and procedures to support a
  medical home (if there is none) and explain its
  importance to families

17
Policies and Procedures

• Establish policies and procedures regarding
  transition
• Develop policies and procedures about providing
  information in multiple formats over time to
  ensure that families understand the transition
  process
• Develop policies and procedures regarding the
  various types of transitions that can occur
  during enrollment in EI

18
Personnel
19
Personnel

• Policies Establish policies that ensure
  preparation for and use of effective service
  coordination practices
• Entry qualifications for service coordinators
• Continuing Education requirements
• Articulation of core competencies
• Supervision
• Career Lattice

20
Personnel

• Comprehensive System of Personnel Development
  Standardize and require on-going training,
  technical assistance and mentoring regarding
• First contacts (e.g., eco-map as part of an
  abbreviated routines-based interviews to obtain
  traditional intake info)
• Recommended practices in evaluation and
  assessment
• Communicating assessment information to families
  (e.g. family-friendly, culturally sensitive,
  utilizes native language)

21
Data Management System
22
Data Management System

• Information generated by first contact
• Information generated by evaluation and
  assessment
• Service information and prompts for needed
  contacts
• Ongoing use of services
• Distribution of advocacy information
• Family use of advocacy services
• Information on transition and prompts for needed
  contacts
• Information related to child and family outcomes

23
Finance
24
Finance

• Establish a reimbursement methodology that
  supports the desired practices
• Service definition
• Rate of reimbursement
• Case load size
• Create partnerships among state agencies that
  have a fiscal responsibility to support service
  coordination
• Establish interagency agreements that contain
  specific statements related to funding/provision
  of service coordination

25
General Supervision
26
General Supervision

• Provide sound instruments to measure family
  knowledge and satisfaction with service
  coordination
• Create an evaluation form that succinctly
  summarizes the evaluation results, using a format
  and language that is understandable to all
  members of the assessment team, including
  families and physicians
• Develop a standardized IFSP format that reflects
  continuity between its content and policies.