Title: UBench International
1UBench International
- Collaborative Fleet Management
- Customer in the drivers seat!
- Bucharest, 23 October 2008
2UBench International
Peter Verbraeken, CEO
3"It's a Great Time To Be An Innovator"
4UBench International
- UBench helps leasing and insurance companies
improve their business processes and serve their
customers better. - UBench provides a collaborative framework that
allows these companies to engage with everyone
within the leasing value chain partners,
suppliers, customers and employees to create a
single virtual enterprise connected in real-time.
5Begin with the Begin
6Competition in the so-called Networked Economy is
not between products, but, instead, between
business models !
Begin With the Begin
- Being no worse than the other lot is NOT a
competitive position.
7Value For Money
- Change of mindset from accounting to Mobility
Service and Value for Money. - Reduce Cost of Services move from cost driven
pricing to price driven costing
8What is Service?
- Relationships with all trading partners are
determined by uncertainties. Customers,
suppliers, partners and competitors, all operate,
consciously or unconsciously, on a basis of
reducing uncertainties.
9What is Service?
- Customers will deal with the supplier who
represents the least uncertainty. They
want best value, best service and greatest
stability possible from the supplier, and it is
the job of every company to reduce the
uncertainties of its customers.
10The UBench Business Model
- Relationships, not Transactions
11The Networked Company
- The current fragmented execution of the required
service value chain does not match the changed
market needs. - Increasingly, businesses will focus less on
enterprise performance and more on the global
performance of the suppliers community and the
influence of the enterprise on this community.
12The Virtual Enterprise UBClaims
13Leasing company in the drivers seat!
- Business processes become immediate, transparent
and in control the community owner in the
drivers seat - Enhanced procurement power for the leasing
company in the over-priced after market - UBench brings their service offering to a new
level, offering more convenience and creating
customer loyalty.
14The UBench Model
build loyalty to their brand and customers
Prequalified suppliers network
Suppliers Scorecard
Being in control of business processes
Back End Integration Vehicle Telematics
15What does UBench offer?
- Simple and Modular Automotive Services
- UBClaims UBTech UBSales
- Collaborative Framework - Connectivity
- Benchmarking Customised Reporting
16The Virtual Enterprise UBClaims
17(No Transcript)
18Dashboard
19Task Lists
20Damage
21Circonstances
22Third Party
23Communications Document Mgmt
24- Order Services
- Repair
- Loss Adjustment
- Relief Car
25Quotation
26Attachments
27Loss Adjustment
28E-Invoice
29Total Loss Auction
30Claims Handling
31Benchmarking
32The UBench Community
33 The Market
34The Community
- Business Integration
- Low cost, fast-moving value net
- Lease Backoffice
- Bodyshops
- Surveyors
- Audatex
- E-Invoice
Bynx - Miles -
35The Community
- Business Integration
- Low cost, fast-moving value net
- Call Center
- Road Assistance
- Rental Companies
- Logistics Service Supplier
- Glass Repair
- Embedded Telematics
36.. In The End
- Customer in the Drivers Seat !
37Customer in the Drivers Seat
- Change of mindset from accounting to Mobility
Service and Value for Money. - Reduce Cost of Services move from cost driven
pricing to price driven costing. Generate cost
and revenue opportunities through Collaboration. - The key to profitable business is exactly the
same as the key to creating value Relationships,
not transactions.
38Who will be in the back seat tomorrow?
39Create Value to the Customer and Enhanced Profit
to the Firm through Relationships, Collaboration
and Community. _at_