UNCTAD Expert meeting on electronic commerce strategies

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UNCTADExpert meeting on electronic commerce
strategies

• Estonian experience
• to e or not to e
• Linnar Viik
• Estonia

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Coherant information society
e-government
Connected society
e-business
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Indicators on Estonia

• PC penetration 56
• Internet penetration 41
• E-banking penetration 18
• Mobile penetration 48
• E-commerce penetration 6
• 100 of schools connected
• 100 of public sector connected
• 80 of private sector connected

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Electronic commerce examples

• Banking - leader
• All banks have Internet transaction services
• Over 80 of all transactions made over the
  Internet
• Small loan approval time reduced to 30 seconds
• Service scope and quality ranked no 2 in Europe
  just after Finnish banks

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Besides electronic banking

• B2C cooperation
• Real estate
• Used cars
• B2B dominant of the value chain
• Pharmaceutics
• M-commerce - innovation
• 40 of car parking payments
• Tickets in public transport
• G2C, G2B - competitiveness
• Tax and customs

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Reasons behind the fast takeoff

• Liberalization
• Competition
• Openness
• Access opportunities
• Electronic services of government
• Supportive legal environment
• No hype attitude

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Knowledge gain

• Its not about cost, its about priority and
  continuity
• ICT investments are only 1,2 of all private
  investments
• State ICT budget is only 1 of state budget
• Vitruous cycle starts from the openness of
  society
• Technology is not the issue, but technology
  transfer and knowledge transfer are

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