Michigan 511 Strategic Plan Stakeholder Workshops

1
P R E S E N T A T I O N

• Michigan 511 Strategic Plan Stakeholder Workshops
• March 30 Presentation to 511 Working Group

January 31 February 4, 2005
2
Overview

• Study to assess feasibility of implementing 511
  in Michigan
• Go/No-Go decision for deployment plan based on
• Information availability
• Technical requirements and issues
• Potential partnerships
• Long-term sustainability of a 511 service in MI
• Cost and resource requirements

3
Process and Key Steps
4
Tasks

• Stakeholder outreach and education
• Statewide workshops
• Web, fact sheets
• Evaluate other 511 services, lessons learned,
  implementation options, business models
• Interview agencies to identify and assess current
  systems, data sharing needs in MI to support 511

5
Tasks, continued

• Evaluate technologies and system configuration
  options
• What are the institutional, technical and
  regulatory issues?
• Information availability and sharing
• Telecommunications routing
• Potential partnerships
• Go/No Go Recommendation
• If Go, develop implementation plan

6
Stakeholder Meeting Attendance

• 5 meetings in 5 days with over 100 total
  attendees
• 4 General Workshops
• Grand Rapids 24
• Mt. Pleasant 16
• St. Ignace 24
• Detroit 39
• 1 Telecom Roundtable
• Southfield 10
• Surveys Returned 46

7
Organizations Represented

• MDOT
• Road Commissions
• Metropolitan and Regional Planning Organizations
  (including Toledo, Ohio)
• Cities and Counties
• FHWA
• Michigan State Police
• 911 Dispatch Centers

• Transit
• Airports
• AAA Michigan
• Tourism (statewide and local)
• International Border Crossings
• Native American Tribe
• Commercial Vehicle Industry
• Newspaper
• Telecommunications providers

8
Presentation Topics

• What is 511?
• Michigans 511 Statewide Strategic Plan
• National 511 Status, Other Experiences with 511
• 511 Implementation Issues and Considerations
• Discussion and Input from Attendees
• Challenges
• Benefits
• Issues

9
General Workshop Attendee Reactions

• Overall positive response unique concerns in
  Metro area
• Like idea of consolidating travel information
• Information must be accurate and timely
• Tourism sees 511 as a valuable tool to promote
  tourism
• Concerned about funding and institutional issues
• Want information on
• Construction closures
• Incident and congestion information
• Road weather conditions
• Tourism
• Emergency alerts
• Travel times
• Airports

10
Other Comments

• Potential safety issue if dialing 511 while
  driving
• Metro Detroit information needs are different
  than for rural Michigan
• Should look at pursuing private partnerships
• Could complement or compete with AAA Michigan,
  depending on how 511 is developed and presented
• May reduce non-emergency calls to 911 centers in
  rural areas
• Tourism is very interested in participating in
  511
• Lack of cell phone coverage in rural areas might
  limit 511 accessibility
• Needs lots of marketing to be successful
• How do you quantify benefits versus costs?

11
Telecom Roundtable Discussion

• Call routing relatively easy to implement for
  landline
• Wireless routing more complex because of
  geography and network configuration, but still
  doable
• Most landline carriers will assess one-time
  routing fee
• Coordinate 511 routing for smaller carriers
  through Telecommunications Association of
  Michigan
• Dont foresee needing to involve Michigan Public
  Service Commission
• Carriers to provide cost estimates on routing 511

12
Outcomes

• Potential new 511 Steering Committee members
• Tourism (Travel Michigan)
• Michigan State Police (911 Coordinator and
  Emergency Management)
• Need to work closely with AAA Michigan, MSP
• Obtain call routing cost estimates from telecom
  providers
• Review potential legislation for impacts on 511

13
Next Steps

• Finalized GO/NOGO Recommendation
• Proceeding with Deployment Plan (2 Step)
• Web based to start
• Move to dial-in at a later date
• Need common statewide traveler information
  database
• Evaluating joining the CARS PFS
• Other proprietary Options
• Consultant contract hurdles recently cleared
• Funding, funding, funding

14
Next Steps

• Developing statewide ITS Architectures and
  deployment plans
• Evaluating how we collect timely accurate data
  statewide
• VII
• Cell Phone Probe Vehicles
• RFI Planned in CY 2006

15
Regional Issues

• Upper Great Lakes ITS Consortium? (UGLI)
• U of WI Freight Study
• Ontario Intelligent Border Crossing Study
• Michigan GLITS Border Crossing Earmark
• Gary-Chicago-Milwaukee (GCM) Corridor

16
Questions