STATE%20OF%20WASHINGTON%20Department%20of%20Social%20and%20Health%20Services

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STATE OF WASHINGTONDepartment of Social and
Health Services
Online Training Strategies (Approach WA is
taking to measure child outcomes)

• Washingtons statewide Part C Program is called
  the Infant Toddler Early Intervention Program
  (ITEIP)
• Our website has our data please check it out.
• Our website is at http//www1.dshs.wa.gov/iteip
  or Google ITEIP

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Online Training Strategies (Approach WA is
taking to measure child outcomes)
Overview/TOC

• Training needs
• What we have
• What we plan to do
• TRAINING NEEDS
• Who needs to be trained for initial, what we did
  to get ready for measuring child outcomes and
  what forms were selected
• WHAT WE HAVE AND PLAN TO USE
• Training for outcomes measurement.
• 1. SICC, ITEIP, Stakeholders, Users (Family
  Resource Coordinators (SC),
• providers, ITEIP, Local Lead Agencies and
  Other State and Local Agencies)
• 2. Training technical support staff
• 3. Describe the resources and supports utilized
  to train.
• WHAT WE PLAN TO DO NEXT
• 1. Use what was learned from the initial training
  efforts to improve training,
• 2. What changes will we make as a result of the
  early feedback?
• 3. Next Steps for continuing to learn and improve
  the process (e.g.
• quality assurance)

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Infant Toddler Early Intervention Program (ITEIP)
Structure(WA Early Intervention Services)
Children Eligible and Their Families
(Logo courtesy of the Department of Social and
Health Services Infant Toddler Early Intervention
Program funded by the Individuals with
Disabilities Education Act.)
ITEIP
(Part C)
DSHS
DEL
DOH
DSB
OSPI
Federal
(Department of Social and Health Services)
(Department of
Tribes
(Department of Health)
(Services for the Blind)
BIA, HS, EHS,
(Office of Superintendent
Early Learning)
of Public Instruction)
(Bureau of Indian Affairs,
State Lead Agency
SICC Member
SICC Member
SICC Member
Head Start Early Head Start)
ITEIP
SICC Member
Coordination and direct
Provide direct service support for
SICC Member
services.
families of eligible children with
SICC Member
blindness or vision impairments.
Local Lead Agencies
Support and assist in service
School Districts
ESDs
delivery options.
Provide early intervention services including
Family Resources Coordinators (FRCs) facilitate
identification of eligible infants, assist with
eligibility determinations, participate in the
development and implementation of the individual
Family Service Plans, and coordinate services
delivery activities and funding.
(Educational
Service Districts)
Provide local
funding and direct
services.
Children With Special Health Care Needs (CHSCN)
CA
RDA
ADSA
HRSA
ODHH
Indian Policy
Economic Services
(Children's Admin.)
(Deaf and Hard of
(Research and Data
(Health Recovery Services Administration)
(Aging Disability Services
Administration
and Support
Hearing)
Provides economic, employment and training, child
support, medical, and other services to help
people in need achieve and maintain their highest
level of self-sufficiency.
Analysis)
Working to
Coordinates and

Collaborates on
increase referral
Provides
develops
Many services
efforts to
DDD
technical
linkages in the
specialized
are provided to
facilitate early
CA for the
assistance in the
(Division of Developmental Disabilities)
services for eligible infants and toddlers
and their families.
infants and their
intervention
purpose of
collection and
Families.
services for Tribal
implementing
interpretation of
infants' toddlers and families.
IDEA.
data used to
DDD is the
(Major Funder)
understand
programmatic
program delivery
home for
ITEIP
issues and
MH
develop service
DASA
(Drug and Alcohol)
(Mental Health)
delivery options.
Helps identify
County Health
Coordinates to
Local Health
Infants with
assure that
Department
District
Fetal Alcohol
mental health
Syndrome (FAS)
ADSA/
services are
DDD Regions
WorkFirst (TANF)
Information
and other
accessible and
Technology
conditions. FAS
available to infants and toddlers and
their families.
Provide Care Coordination thru Children With
Special Health Care Needs
has been
(Temporary
Assistance for Needy
included as an
ITEIP Data
County Human Services Child Development Svcs.
ITEIP category of
Families)
Management System
eligibility.
Collaborate on
treatment
programs.
ITEIP Web site -- http//www1.dshs.wa.gov/iteip/
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What we have done to get ready to measure child
outcomes

• WA Infant and Toddler Early Intervention Program
  (ITEIP) partnered with WESTAT Inc. on their
  General Supervision Enhancement Grant (GSEG) with
  TA from SRI and NECTAC.
• The grant assists the state to develop and
  implement the Part C outcomes indicators
  including methods to collect and analyze ITEIP
  state child outcome measures for infants and
  toddlers, birth to three, and their families.
• This Child Family Outcome Measurement Project
  has four phases
• (1) obtain stakeholder input on the child and
  family outcomes (Completed)
• (2) send the recommendations to a broader group
  of stakeholders (Completed)
• (3) pilot collection of child and family outcome
  data and (Completed)
• (4) a) plan, implement statewide via hard copy
  COSF (Implemented July 1, 2007)
• and program and update the ITEIP Data
  Management System to collect and document the
  child outcome measures. (In process)
• We are currently in phase 4 of the project and
  are on schedule for out data system
  implementation date of October 1, 2007.

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Our needs to get ready to measure child outcomes

• Phase 1
• ITEIP management and the SICC members had to
  become familiar with OSEP requirements for the
  measurement of child and family outcomes.
• State staff had to become very familiar with OSEP
  requirements for the measurement of child and
  family outcomes.
• A stakeholder group had to be selected and
  trained.
• Training provided
• SICC and ITEIP staff received TA from Westat, SRI
  and NECTAC and attended meetings sponsored by
  OSEP, Westat, SRI and NECTAC addressing child and
  family outcome measurement requirements.
• DSHS and ITEIP Kick-off using Webinar (over 400
  participants), and Stakeholder workgroup face to
  face training sessions with TA support from
  Westat, SRI and NECTAC.
• Statewide face to face training for all field
  staff (Local Lead Agency, Service Coordinators
  and Providers) using support from ITEIP, Westat,
  SRI and NECTAC and web training courses.

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Our needs to get ready to measure child outcomes

• Phase 2
• Local lead agencies, Service Coordinators and
  providers were introduced and trained on child
  and family outcomes measurement requirements and
  how the state planned to address the
  requirements.
• Training provided
• Statewide face to face training for all field
  staff using support from ITEIP, Westat, SRI and
  NECTAC and web training courses on the WA COSF
  and the use of all existing information sources
  for summaries on the COSF.
• Training provided at conferences and user group
  meetings (such as the Infant and Early Childhood
  Conference and other statewide conferences and
  meetings)

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Our needs to get ready to measure child outcomes

• Phase 3
• Stakeholder workgroup and ITEIP decided that 5
  pilot sites would be selected to use the
  National Early Childhood Outcome Center (ECO)
  Childhood Outcomes Center Summary Form (COSF).
• Training provided
• Face to face training for all pilot site staff
  using support from ITEIP, Westat, SRI, NECTAC,
  and ITEIP web training courses.
• Pilot sites had conference calls with ITEIP,
  Westat and ECO center staff to discuss issues and
  successes.

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Our needs to get ready to measure child outcomes

• Phase 4
• On July 1, 2007, Washington started recording
  child outcome summary information, using a paper
  COSF for each child entering ITEIP. Parents and
  families will be involved in child and family
  outcome measurement and skill summary discussions
  and collection.
• Examples of types of training provided
• Statewide face to face training (with break-out
  sessions) supported by ITEIP, Westat, SRI and
  NECTAC for all field staff and web training
  courses (updated frequently).
• On line training Service Coordinator training
  provided via a one day introduction using
  Blackboards Academic Suite followed by 2 day
  face to face training.
• All web based training is available to parents
  and family members and they are coached by
  service coordinators and ITEIP staff.

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Our needs to get ready to measure child outcomes

• Phase 4 continued
• The states data management system (ITEIP Data
  Management System) will be updated to collect,
  record, and generate aggregate reports for child
  outcome data. Until the system is reprogrammed
  and ready, electronic or paper summary forms will
  be required. We will have a three month Use and
  Tune part of the data management system where we
  will modify the system as needed by ITEIP and
  user input.
• Training provided
• statewide face to face training (with break-out
  sessions) and
• web training courses (PowerPoint) which is also
  maintained on the ITEIP website.
• Hands on data system training provided at
  conferences and user group meetings (such as the
  Infant and Early Childhood Conference and other
  statewide conferences and meetings)
• Continual on call ITEIP telephone and email
  support for questions from the field.

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Next Steps for continuing to learn and improve
the process

• Describe the resources and supports utilized to
  train.
• Face to face classroom or seminar type
  training offered through a person at the site or
  training provided through the K-20. This is done
  on a scheduled, ad-hoc, or as part of a meeting
  or conference basis.
• The K-20 Education Network Washington States
  priority to make world-class education equally
  accessible and affordable to all. Launched in
  1996 with funds from the Washington State
  Legislature, our technology pipeline provides a
  single, cost-effective solution to meeting the
  diverse video and data needs of the states
  entire educational community, in communities
  large and small, urban and rural, across the
  state. There are 496 direct K-20 connection
  sites in the state of Washington.
• Training documents - (See following slide with
  forms and training tools for complete list)

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What we have done to get ready to measure child
outcomes
Describe the resources and supports utilized to
train continued The following forms and training
tools were developed and customized by and for
Washington State
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Next Steps for continuing to learn and improve
the process

• Describe the resources and supports utilized to
  train -continued
• Web based training is provided on the ITEIP Web
  site available to all and is currently on
  PowerPoint. Currently there are courses for how
  to use the ITEIP Data Management System and how
  to enter the COSF into the ITEIP Data Management
  System. We are also using the product Academic
  Suite by Blackboard for Service Coordinator
  training.
• There are training CDs available on all aspects
  of using both the online and offline ITEIP Data
  Management System.
• Web conferencing A Webinar is a seminar which
  is conducted over the Web. In contrast to a
  Webcast, which is transmission of information in
  one direction only, a webinar is designed to be
  interactive between the presenter and audience,.
  A webinar is live in the sense that information
  is conveyed according to an agenda, with a
  starting and ending time.
• We use email of slides, handouts, presentations,
  and agendas followed by phone conferencing a lot
  in WA for training and committee workgroup
  topics.

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Next Steps for continuing to learn and improve
the process

• WE PLAN TO DO NEXT
• The initial training methodologies confirmed that
  we needed a multi- faceted training approach and
  that we need to explore more ways to provide
  training across the state.
• Continuing gathering feedback from Local Lead
  Agencies, users and providers and applying what
  is learned from their input.
• Continue updating the ITEIP Data Management
  System with help and built in training, making it
  easier to use.
• Continue to learn and improve all processes (e.g.
  quality assurance).
• Learn more about training technologies and
  incorporate new methods into state TA activities.
• Improve methodologies used for training to
  include Face to Face, workshops, to include
  regional and federal Technical Assistance (TA)
  and improve dissemination of training courses,
  improve coaching and improve quality of training
  provided.
• Improve tools used K-20 education network,
  other training distribution networks, more use of
  Webinar, more Web based training using
  Blackboard, PowerPoint and other products, move
  CD training to DVDs, and look at what other
  states are doing and collaborate where possible.