THINK OR SINK

1
THINK OR SINK

• Risk Management for Patrollers
• Al Knott
• Halifax, May 7,2004

2
In the Beginning..

• Managing Risk has become a high profile part of
  our industry
• We need to ensure that our members support Resort
  Management in this area
• We produce excellent first-aiders
• We need to better prepare them to be excellent
  patrollers

3
But first a word from our sponsors

• In no particular order, the contributors
• Richard Schreier, Marty Cameron, Bill Kennedy,
  Thomas Tull, the Division Presidents, Jimmie
  Spencer (CWSAA), Barry Acton, Derry Danby.

4
Terminology - CSA

• Risk
• the chance of injury or loss as defined as a
  measure of the probability and severity of an
  adverse effect to health, property, the
  environment or other things of value
• Risk Management
• the systematic application of management
  policies, procedures and practices to the tasks
  of analyzing, evaluating, controlling, and
  communicating about risk issues

5
Terminology - CSPS

• Hazards
• Those things, that if not dealt with, reduce the
  probability of having a good run/day/year/life
• Dealing with Hazards
• Taking the necessary action to reduce or remove
  the hazard, alone or in cooperation with Resort
  Management

6
Who Owns Responsibility for Risk Management?

• Resort Management
• Assisted by the volunteer patrol as defined by
  the working relationship specific to your resort

7
Defining the Working Relationship

• Regardless of how it starts, it ends with the
  Patrol Leader and Resort Management
• The Key is COMMUNICATIONS
• Between the patroller and the PL, APL, Team
  leader
• Between the PL and the Resort
• DO NOT SHORT CIRCUIT THESE LINKS

8
(No Transcript)
9
Our Risk Management Process

• Communications
• Observe the terrain while you are skiing or
  boarding a run
• Identify potential hazards

10
(No Transcript)
11
(No Transcript)
12
(No Transcript)
13
(No Transcript)
14
(No Transcript)
15
(No Transcript)
16
(No Transcript)
17
(No Transcript)
18
(No Transcript)
19
(No Transcript)
20
Other Hazards

• Debris on the run
• Sinkhole in the run
• Snow fences buried in drifts
• Out of control/reckless boarders/skiers
• Surface lift tracks in need of repair
• Etc.. etc.

21
Lets Review the Process

• Observe the terrain around you all the time
• Identify the hazard
• Communicate if required
• Assess the potential for injury
• Communicate if required
• Control the hazard
• Communicate if required
• Resume patrolling

22
Other Types of Hazards

• Verbal Hazards
• Criticizing Resort Management operations or
  policies
• Radio protocol
• Binding Adjustments

23
In Summary

• Minimizing hazards is on-going
• Prevention of injuries is paramount
• Reduce the need for our services
• Increase the enjoyment factor for everyone