Main Campus

1
Main Campus
Montoya Campus
Quality New Mexico Welcome to TVI
South Valley Campus
Westside Campus
2
Introduction and Agenda for Presentation

• Welcome and Introductions
• General Overview of TVI Video
• Highlights Based On Zia Application

3
TVIs Guiding Principals

• Mission Providing dynamic education for the
  community.
• Vision Creating pathways for students future.
• Values Statements
• We Value Students.
• We Value People.
• We Value Community.
• Goal Statement Raise educational levels by
  exceeding student, workforce, and community
  expectations.

4
Section I Leadership
TVIs Leadership Focus
5
Section 1 Leadership

• TVI Is A Complex Institution
• Five Locations
• Four Divisions
• Complexity Can Be Seen In Organizational Chart In
  Application
• Team Structure, However, Provides Leadership,
  Direction and Recommendations for College-wide
  Decisions

6
Section I Leadership
Leadership Process at TVI
7
Section 1 Leadership

• Governance Is Provided By TVIs Governing Board
• Seven Elected Members
• Examples of Major Roles
• Hire and evaluate the President
• Approve the Strategic Plan
• Define personnel evaluation polices
• Hire and evaluate the external auditor

8
Section I Leadership

• Other Important Points
• All Members of Leadership Participate With and On
  Teams
• Leadership Seeks Feedback From Internal and
  External Constituents To Improve
• Leadership Is Involved In Community
• Leadership Focuses on Ethical Behavior
• Leadership Places Priority on Performance
  Evaluation and Improvement

9
Section 2 Strategic Planning

• Campus-wide Planning Started in 1996
• The Strategic Planning Process Team (Faculty,
  Staff and Students) Also Work with Governing
  Board
• Current Process Has Six Major Components And Each
  Is Approved By The Governing Board
• Processes Focuses on Alignment

10
Section 2 Strategic Planning
TVI Strategic Plan Process
11
Section 2 Strategic Planning
TVI Planning Linkages
12
Section 2 Strategic Planning
Strategic Deployment Action Plans
13
Section 2 Strategic Planning
Strategic Deployment Budget Process
14
Section 3 Students Stakeholders

• Students
• Enrollment Continues to Grow
• Fall 2003 Credit 20,077
• Fall 2004 Credit 22,748
• More Than a 50 Growth Past 5 Years
• Average Age 29.4 years
• 59 Female
• 40 Hispanic, 7 Native American
• 70 Part-time
• Over 65 of entering students enroll in at least
  one developmental course
• More Than 37,000 financial awards granted in
  2003-2004

15
Section 3 Students Stakeholders

• Key Student Segments And Key Student Requirements
  Are Very Diverse (Profile, Page iii)
• Transfer
• Career
• Developmental
• Life-Long Learners
• Career Upgrade
• Adult Education

16
Section 3 Students Stakeholders

• Key Stakeholders
• Faculty
• 334 Full-time, 670 Part-time
• 14 Hispanic, 4 Native American
• 53 Female
• Average Age 48 years
• Staff
• 709 Full-time, 96 Part-time
• 44 Anglo, 43 Hispanic, 4 Native American
• 54 Female
• Average Age 44 years

17
Section 3 Students Stakeholders

• Key Stakeholders Continued.
• K-12 Schools
• Colleges and Universities
• Employers
• Business Community
• Governing Board

18
Section 3 Students Stakeholders

• Important Points
• TVI Continuously Works to Improve Information
  Channels to Students and Stakeholders
• Web Site
• Passport Portal
• Stars
• TVI is Committed to Student and Stakeholder Input
  and Continuous Improvement
• More Than 60 Surveys Over Past Five Years
• Other Services Do Real-Time Surveys

19
Section 3 Students Stakeholders

• Important Points (cont.)
• Focus at TVI Is On Meeting Student Needs
• Special Services
• Academic Advisors
• Achievement Coaches
• Adult and Developmental Education Department
• Tutoring Centers
• Distance Learning
• Career Counseling
• Use Grants To Support Students
• Foundation Scholarships
• Title V
• Trio
• Enlace
• Perkins

20
Section 3 Students Stakeholders

• Important Points (cont.)
• Complaint Management System
• Financial Aid
• Enrollment Services
• Instructional Division
• Stakeholder Focus
• Public Schools Concurrent Enrollment
• Universities Articulation Agreements
• Employers Advisory Committees
• Governing Board Monthly Meetings, Standing
  Committees

21
Section 3 Students Stakeholders

• Student Satisfaction
• Noel-Levitz Student Satisfaction Inventory (SSI)
  (1997, 1999, 2002, 2004)
• Presidents Forums
• Student Evaluations of Courses and Faculty
• Graduate Job Placement

22
Section 3 Students Stakeholders

• Stakeholder Satisfaction
• Advisory Team Participation
• Donations to TVI Foundation
• Business and Community Satisfaction Surveys

23
Section 4 Measurement, Analysis, Knowledge
Management
24
Section 4 Measurement, Analysis, Knowledge
Management

• Key Performance Indicators (Profile Page iv)
• Are we retaining our students?
• Are our students satisfied?
• Are we effectively preparing our students for the
  workplace?
• Are we effectively supporting faculty and staff?
• Are we effectively managing our resources?

25
Section 4 Measurement, Analysis, Knowledge
Management

• Student Learning Indicators
• Associate Degree Graduate Core Competencies (Page
  16)
• Instructional Program Technical Competencies
• Successful job placement
• Employer and Graduate Feedback
• National Licensing Examination Results
• .

26
Section 4 Measurement, Analysis, Knowledge
Management

• Performance Reporting
• Annual report to Governing Board
• Survey Highlights Report
• Knowledge Management
• Banner Transactional Information Management
  System
• New Employee Orientation (NEO) Shares
  information and culture
• TVI Fact Book
• Comprehensive Resource Manual

27
Section 5 Faculty and Staff

• Employee Involvement
• A Systematic Team Structure at the College,
  Division, Department and Program Level
• Communication Process
• Focus includes Internal Communication Team,
  Divisional Leadership Teams, Forums, Etc.

28
Section 5 Faculty and Staff

• Performance Measurement
• Annual performance processes developed by
  employee teams
• Just FYI Compensation has improved steadily over
  the past 5 years
• Faculty salaries ? 30
• Staff salaries ? 26
• Benefits Improvement Equal to 1.5 Salary Increase

29
Section 5 Faculty and Staff

• Professional Development
• Internal Opportunities
• External Opportunities
• Succession Planning
• Supervisory Training Programs
• Micali Leadership Institute (320 participants
  since 1997)
• Executive Leadership Year
• Support for pursuit of advanced degrees

30
Section 5 Faculty and Staff

• Five Bargaining Units
• Rewards and Recognition Processes
• Individual and Team Excellence Awards
• Departmental Recognition Activities
• Length of Service Recognition Dinner
• TVI Foundation Dinner and Recognition Activities

31
Section 6 Institutional Processes

• Key Processes
• Budget
• Curriculum Management
• Enrollment
• Facilities
• Hiring
• Information Technology
• Student Recruitment/Retention
• Purchasing

32
Section 6 Institutional Processes

• Key Learning Centered Processes
• Enrollment
• Curriculum Development
• Curriculum Review
• Recruitment and Admissions
• Program and Course Delivery
• Student Job Placement and/or Transfer

33
Section 6 Institutional Processes
34
Section 6 Institutional Processes
Threshold Matrix Review
Level I Program Review
Level II Program Review
?Class Size ?Graduates ?Job Placement ?Retention
Data review of programs flagged and on scheduled
rotation. Opportunity to justify data.
Detailed discussion of programs that do not meet
criteria levels. Decision about discontinuance
of program.
Advance to Level II if Level I criteria not met.
Advance to Board Review for decision regarding
continuance of program.
Advance to Level I if Threshold Criteria not met
35
Section 7 Results

• Page 31 through 48 Provided Results
• Executive Team Reviews Performance Information On
  An On-Going Basis
• Institution Receives Dashboard on Web and A
  Dashboard Summary
• Generally TVI Results Are Positive Reflecting
  Focus on KPIs
• Many Discussions Will Focus On Results
• Summer Dashboard Summary

36
Summary

• Thank You For Providing Us An Opportunity To
  Visit With You Through This Site Visit
• Please Feel Free to Visit Any Building and Speak
  To Whomever You Wish
• Individuals Will Be Here For Each of Your Open
  Agenda Discussions
• If You Need Anything, Please Just Let Us Know