Your Partner in the City

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Your Partner in the City
Creating a Project Framework that works!
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Projects At last the Truth!
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Agenda

• Reasons for failure
• Project Framework Components
• The Missing link.
• Easy things to do
• Survey Update
• Open Forum

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Why Projects Fail (1)
Source CityIQ Project Governance Survey
11/2004
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Why Projects Fail (2)

• No link to strategic objectives
• Lack of senior management ownership
• Ineffective engagement with stakeholders
• Inadequate and insufficient skills
• Poor approach to project and risk management
• Failure to separate development from
  implementation
• Source NAO and OGC 2003

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Overlapping Themes

• Communication
• Resources and Skills
• Stakeholder Management

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Project Framework Components
Ownership Clear Link to Business Strategy Board
Level Responsibility Approvals and Monitoring
Mechanism
Tools and Techniques Mandate or Advise
? Standard Project Initiation Tool Risk
Scoring Project Implementation Review
Infrastructure Knowledge Management External/Peer
Reviews Fit for Purpose Project Office
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Easy things to do (1)

• Review the style of your project office and
  discover how it fits your company culture.

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Style of Project Office
Omnipotent Control and Approve
Quality Check and Validate
Mandate
Active
Recommend and Influence
Centre of Excellence
Advise and Assist
Low Key Administrative Support
Passive
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Easy things to do (2)

• Align the project office to the organisation by
• Matching the resources in the project office to
  the expectations you have of the function.
• Repositioning the responsibilities of the office
  to be fit for purpose in your organisation

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Project Framework Components
Ownership Clear Link to Business Strategy Board
Level Responsibility Approvals and Monitoring
Mechanism
Tools and Techniques Mandate or Advise
? Standard Project Initiation Tool Risk
Scoring Project Implementation Review
Human Resources Identify Talent Benchmark
Project Managers Focused Training and Development
Infrastructure Knowledge Management External/Peer
Reviews Fit for Purpose Project Office
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The Missing Link

• The Missing Link is human behaviour.
• When we manage projects we must take into
  account
• The culture of the organisation
• The individual perspective
• The team / group perspective
• In other words the touchy-feely stuff

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The Missing Link
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Easy things to do (3)

• Recognise the strengths and weaknesses of your
  project managers and employ them accordingly

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3 Types of Project Manager

DIY Man Have a Go Joe
Toolkit Man
Super Manager The Juggler
Knowledge, Skills, Experience, Credibility,
Political Nous, Age !
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Super Managers The Jugglers

• Deal With ANY Type of Project
• Business Driven High or Low Complexity
• Technology Enabled Change
• Politically Sensitive
• Characteristics
• How They Behave/React
• How They Discharge Responsibilities
• Deal in Outcomes not Outputs

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Linkages
Project Managers
Projects
DIY Man
Low Complexity Business Driven
Technology Enabled Business Change Medium
Complexity Business Driven
Toolkit Man
The Juggler
High Complexity Business Driven Politically
Sensitive
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A Typical Organisation
Project Managers
Project Portfolio
DIY Man
Low Complexity
Toolkit Man
Medium Complexity
High Complexity
The Juggler
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Easy things to do (4)

• Match project managers to the type of role they
  are best able to fill
• Develop DIY Man Project Managers
• Recruit to Fill Gaps

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Easy things to do (5)

• Invest in training and development
• Educational
• Understanding Principles of Project Management
• Training in in-house processes and procedures
• Training in tools and techniques
• Workshops
• Procurement, Stakeholder Management, Supplier
  Negotiation
• Soft Skills
• Presentations, Communication, Facilitation

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Easy things to do (6)

• Consider coaching and mentoring
• Buddy System
• External Resource

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Easy things to do (7)

• Dont just train project managers, train
• Stakeholders
• Sponsors
• Business Owners
• Business Users

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Easy things to do (8)

• Open other methods of communication
• Simplify reporting
• Make information more readily available
• Knowledge sharing
• Collaborative reporting
• Confidence health check

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A Typical Organisation
Project Managers
Project Portfolio
DIY Man
Low Complexity
Toolkit Man
Medium Complexity
High Complexity
The Juggler
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Easy things to do (9)

• Manage the project portfolio as well as the
  projects
• Re-balance (e.g. Split Medium Complexity Projects
  into Smaller Projects)
• Plan forward think strategically

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Easy things to do (10)

• Think Strategically

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Easy things to do (11)

• Consider using external resource to
• Review your capability to deliver projects
• Assess the strength of your delivery capability
• Provide coaching and mentoring services
• Source and provide supermanagers
• Implement collaborative reporting
• Facilitate in-house workshops
• Upshift the project culture

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Supplemental Survey Results
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Five Signs Youre A Project Manager

• You create a Gantt Chart to plan your holiday
• You refer to food at dinner parties as
  deliverables
• You enjoy reading the Project Management Body of
  Knowledge in bed
• You refer to your other half as the budget
  holder
• Safe sex involves preparing a Risk Log and a
  Contingency Plan

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