Team Game: IT

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(No Transcript)
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Team Game IT

• Stefan Jon SilvermanFounder / PresidentSJS
  Associates, N.A., Inc.

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Introduction

• Get to know your moderator
• Who is Stefan Silverman???
• What is his role in this Session???
• Schedule
• Slides (15 Minutes)
• Team Meetings (55 Minutes)
• Presentations (20 Minutes, 5 minutes / team)
• QA and Wrap-up (Champions - Deck 7 - 615 PM
  this evening)

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Game ScenarioThe Current Economic Situation

• Economies are slowing world-wide
• Business spending is retrenching from stated
  plans and commitments
• Consumer spending is being re-focused on life
  necessities
• Recovery timing is the great unknown

Your company must expand or die
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Game ScenarioThe Business Circumstances

• Your company has acquired a brick-and-mortar
  travel business of the following structure
• Head office 60 staff / workstations
• 50 urban street branches, staffed on average at 4
  heads each, with declining walk-in traffic
• The company sends vacationers to 300 holiday
  destinations in 7 countries
• The company has major supplier relationships
  with airlines, car rental firms, hotel chains,
  independent hotels

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Game ScenarioWhat you have inherited

• Very little money has been spent on IT for 10
  years and the staff is not versed in modern IT
• Current Infrastructure is implemented as follows
• Operating system Novell 3.1X server 10 base T
  at HQ, remote office connectivity is via 28.8kbps
  dialup
• 386 or low level Pentium PCs running Windows
  3.1.1
• Unenhanced telephone system (bell and lamp)
• No CRM, intranet, or extranet
• 10 year old accounting package, manual HR
• E-mail system cc mail
• Minimal Y2K compliance 2 years ago
• IT department 12 persons
• Current staff costs run at 50,000 per head

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Game ScenarioWhat you have to accomplish

• Develop an IT strategy for the next 3 years to
  enable the business mission
• Implement scalable systems to expand the holiday
  business upmarket, enter the corporate event
  arena, and create an internet presence
• Create new efficiencies via electronic
  interchange / exchange with the businesses
  strategic partners
• Empower the companies employees via IT to
  increase productivity and revenue per head
• Support an increase in revenue from the present
  115 million/yr. to a level of 200 million/yr.

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Initiative Context

• The CEOs Holy Trinity for business success

Business Strategy
Customer Experience
Technology Implementation
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IT Group Context
Architecture
Availability
Operations
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Safe Assumptions

• Support for this initiative comes from the Board
  of Directors and the CEO is your sponsoring
  executive
• The IT Group will be adequately funded to
  accomplish the mission
• The IT effort will be kept in-house and will
  not be outsourced
• Compensation packages and bonuses for staff have
  been allotted to reward success

You will be fired if you fail!!!!!
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Worksheets

• Goals
• Strategic mission statement
• Success factors
• Criteria for measuring success
• Mechanics
• Top 3 tactical sub-initiatives
• Implementation plan
• Risk factors and remediation strategy
• Next Steps
• New initiatives that can be supported by current
  implementation
• Growth into new areas and required IT budget

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Game Structure

• Teams will disperse and meet for 45 minutes
• Teams will be provided with markers and wall-hung
  paper sheets
• One sheet each for Goals, Mechanics Next Steps
• IT Focus is on Architecture, Availability
  Operations
• Remember the CEOs Holy Trinity of Strategy,
  Customers IT

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Game Structure

• Think fast, capture all ideas, agree on top 3
  items
• Wander around to other teams and read their
  sheets to add context to your teams focus area
• Nominate a spokesperson
• Present 5 minute elevator pitch to CEO

Have Fun!!!!!
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Teams Missions

• Team 1 Legacy Backend Systems Partner Data
  Exchange
• Team 2 Front-office / Desktop / Intranet /
  Support
• Team 3 Internet / Extranet Implementation
• Team 4 Operations / Disaster Recovery / Security

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All presentations will be available on Richmond
Events web site shortly after the forum. Access
is only possible with user name and password,
which will be resent to each attendee.
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Team Game IT

• Stefan Jon SilvermanFounder / PresidentSJS
  Associates, N.A., Inc.

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(No Transcript)