Improving Human Resource Management:

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Improving Human Resource Management

• Build implement a Human Resource Philosophy
• Hire the right people
• Keep employees
• Invest in employees
• Empower employee

2
Build Implement a Human Resource Philosophy

• What is the Human Resource Philosophy?
• Provides overall guidance and direction
• Believes that an organization can be energizing,
  productive, and mutually rewarding for the
  organization and its employees

• Develop a public statement of the HR philosophy
• make employees aware of the strategy being used
  in order to promote success
• Success often hinges on a thoughtful, explicit
  strategy for managing people

3
Hire the Right People

• Be clear about which sort of people are desired
• Be selective
• Positive attitudes
• Interpersonal skills
• Ritz-Carlton Hotels
• Selective in their hiring process in order to
  maintain their upscale status
• Microsoft CEO Bill Gates
• Insists on hiring employees based on intelligence

4
Keep Employees

• Reward well
• Attractive pay and benefits
• i.e. Costco
• Protect jobs
• Long-term commitment
• i.e. Lincoln Electric

5
Keep Employees continued...

• Promoting from within
• offers many advantages
• Encourages both management and employees to
  invest time and resources in upgrading skills
• Fosters trust and loyalty
• Reduces serious errors by newcomers
• Increases likelihood that employees will think on
  the longer-term

6
Invest in Employees

• Invest time in training employees properly
• As products, markets and orgs become more
  complex, the value of people's knowledge
  increases
• Undertrained workers hurt orgs

7
Empower Employees

• Provide information and support
• Open-book Management
• Based on 3 principles 1) all employees should
  see understand financial performance measures
  2) all employees encouraged to think like owners
  3) everyone gets a piece of the
  action
• Encourage autonomy and participation
• Give work meaning

8
Conclusion...

• Long-term success includes investing in
  employees, why do so many managers choose less
  effective strategies?

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