Things You Didnt Learn in Library School

1
Things You Didnt Learn in Library School

• An Infopeople Mini-Demo
• Presented by Joan Frye Williams
• CLA 2006

2
The People Have Spoken!
3
Priority Comfortable Places
4
Green Buildings and Practices
5
Within Reason

• Talking OK
• Food and drink OK
• Shared computers OK
• Gaming OK
• Cell phones OK
• Crowd control by cafeteria ladies

6
Go Where the People Are
7
PriorityBrowsing and Circulation
8
Simplified Wayfinding

• Less clutter
• Consolidated desks
• Situational directions
• Consistent civilian terminology
• Prepackaged tips, shortcuts, FAQs

9
Information Neighborhoods
10
Automatic Book Dispensers
11
PriorityIntegration with the Real Virtual
Community
12
Library Toolbar
13
Outreach to External Forums, Social Networks
14
Podcast Programs,Tips, Shortcuts
15
Instant Messaging
16
PriorityOngoing Relationships

• Long term
• Personal
• Proactive
• Collaborative
• Confidential, not anonymous