Revving Up Your Staff For The Long Race

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Revving Up Your Staff For The Long Race

• Rodney Mondor
• Associate Director, Advising Services
• University of Southern Maine

National ACademic ADvising Association 2006
National Conference
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AGENDA

• Why it is important
• Analyze current work environments
• Assess staff members performances
• Motivate individuals and team
• Set goals

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• WHY?

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STAFF TURNOVER

• PROS
• New Blood
• New perspectives
• Untainted by history
• Already tried that.

• CONS
• Costs
• Instability
• Inconsistency
• Time
• Trust
• Inability to move forward

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STAFF TURNOVER

• Working conditions
• Bored at the job
• Stress at the job
• Lack of professional/personal opportunity
• A Better offer
• In summary
• People quit people, before they quit their
  companies.
• Tony
  Pearce

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WORK ENVIRONMENT

• Mission
• Written job description
• Word on the Street
• Internal
• External
• Protocols/Office Procedures
• Clear
• Consistent

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WORK ENVIRONMENT

• What does your office look like?

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WORK ENVIRONMENT
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ROLE OF the SUPERVISOR

• Supervision is a management function intended to
  promote the achievement of institutional goals
  and to enhance the personal and professional
  capabilities and performance of staff.
• - Winston and Creamer, 1977

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STAFF PERFORMANCE

• Identify your Workers
• Shining Star
• Rising Star
• Falling Star

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RANK YOUR STAFF
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STAFF PERFORMANCE

• Performance Review
• Recognize for the work
• Being taken for granted
• Just getting by

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PERFORMANCE
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FILL THEIR BUCKETS

• Talents
• Skills
• Interests
• Abilities

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FILL THEIR BUCKETS

• Know your employees main things
• X amount of talents

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Main Thing
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FILL THEIR BUCKETS

• Know your employees main things
• X amount of talents
• Give feedback on performance
• All for One NOT!

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FEEDBACK
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FILL THEIR BUCKETS

• Know your employees main things
• X amount of talents
• Give feedback on performance
• All for One NOT!
• Provide recognition
• All for One NO!

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FILL THEIR BUCKETS

• Know your employees main things
• X amount of talents
• Give feedback on performance
• All for One NOT!
• Provide recognition
• All for One NOT!
• Communicate how the team is doing
• Small wins

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ASSESS YOUR TEAM

• What do they have to offer?
• How can you use them?
• How can you motivate them?
• GROOMING YOUR REPLACEMENT

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THE FUTURE

• MENTOR
• MENTOR
• MENTOR

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GIVE IT A TRY

• STAR CHART
• WHAT THEY BRING
• HOW TO MOTIVATE

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Revving Up Your Staff For The Long Race

• Rodney Mondor
• Associate Director, Advising Services
• University of Southern Maine

National ACademic ADvising Association 2006
National Conference