Management Information Systems

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Management Information Systems

• Lecture 7,8,9
• (Management Decision Making)
• By Farhan Mir

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Lectures Administration

• Final Words on System Models
• Management and Decision Making
• Prim

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Case Study 2

• Terrorism Information System
• Program to detect, classify and identify Foreign
  terrorism in US
• Eventually support timely action in case of
  terrorism attacks
• In case of an event, Analysis support to detect
  past patterns for a similar attach
• Policy Making for Future course of action
• Have a look at Web for further details
  http//www.darpa.mil/iao/TIASystems.htm

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Final Comments

• Organization need to develop Systematic Approach
• To Clearly identify related components and
  influences
• Rearrange components and their relationship to
  achieve maximum optimization
• Models are useful way to
• Express complex systems
• Both qualitative and quantitative modeling tools
  help in better understanding about general and
  specific situations
• System Models often utilized to represent the
  complete picture (the whole situation)
• System Development one clear example
• Decision systems often requires modeling support
• Often more than one system have to work in
  collective harmony to achieve desired goals

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Organizations, Management Decision Making

• People Organizations
• Where IS lies in Organizational Planning?
• IS Personnel
• Decision Making
• IS Planning

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People Organizations

• People (Psychological issues)
• The biggest problem area in IS
• Skills abilities (Learning)
• Career Development
• Culture (Motivation)
• Organizations (Structure, Decision Making,
  Culture, etc.)
• Organizational Attitude
• MIS Scope in Organizations
• Global Environment
• Flexibility Vs Control

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Where IS Lies in Organizations?

• Traditional Roles (Past)
• A Separate Department having little influence in
  overall Organizational posture
• Information Provider only
• Operational Role
• Current Future Status
• Linking all Departments (at heart of
  organizational operations)
• Progressively involved in planning and Objective
  setting
• Used as a business-creator/ initiator (Strategic
  Role)

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IS Personnel

• Operators
• Data Entry
• Computer Operators
• System Analysts
• Most Crucial IS job
• Whether you r developing In-house or using a
  purchased application or Outsourcing
• Programmers
• Technical People
• Developers
• Database Administrators
• CIO
• Others (Security Management, Policy Making)

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Decision Making

• IS Supporting directly in Following Decision
  Areas
• Monitoring, Controlling, Performance analysis
  (MRS, MIS)
• Planning Decision Making (DSS, EIS, MIS, SIS)
• IS in Organizational Planning
• Decision Making
• Types of Decision-Making
• The Decision-Making Process (traditional model)
• Decision Makers
• Quality Vs Quantity Issues

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IS Planning

• Technology
• New/Hottest Technology (Costly)
• Older/ Traditional Technology (Cheap)
• Combination of both strategies
• Professionals
• Training Vs. Hiring
• Cost the key issue
• Issues Recommendations
• Reliability in traditional technologies Vs.
  benefits with new ones (New cycles of training
  updation)
• In-depth Analysis the way to avoid failures
• Project Management a systematic way

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References

• Charles Parker, Thomas Case. (2000). Management
  Information Systems Action Strategy. (2nd
  Ed). Chapter 2 4
• James OBrien. (1998). Introduction to
  Information Systems A Networked Enterprise
  Perspective. (2nd Ed). Chapter 10,12
• Kenneth C. Laudon Jane P. Laudon (2001).
  Management Information Systems Managing a
  Digital Firm.(7th Ed). Chapter 3