Coordinating Community Transportation

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Coordinating Community Transportation in Western
New York The CTE Approach
MISCC April 9, 2008
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Development Disabilities
Medicaid Program
Children Families
Family Assistance
Faith Based Transit
Temporary Assistance for Needy Families
Special Ed Transportation
Substance Abuse Mental Health
Health Care
Medicare Medicaid Svcs
HHS
Rural Transit Operators
Family
Health Resources Services
Office of the Secretary
Area Agency on Aging
Assistant Secretary Planning Evaluation
Head Start
Child Care Bureau
Soc. Services Block Grant
Education
Private Paratransit
Aging
Community Services
Centers for Independent Living
State Governors Cabinet Secretaries
Disability Rehab and Research
Rehabilitation Services Administration
Employment
Federal Agencies Grant
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Education
Office of Special Education Programs
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Shopping
Local Government
Recreation
Medical Transit Provider
Transportation
Office of the Secretary
Private Taxi
Elderly Disability Program
Urbanized Grant Program
Independence
Disability Service Provider
National Highway Traffic Safety Administration
Federal Transit Administration
Head Start
Rural Grant Program
ADA Paratransit
Local Transportation Authority
Departmental Office of Civil Rights
Job Access Reverse Commute Program
Assistant Secretary for Transportation Policy
Transit Pass
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• MISSION
• To convene and create a standard of best
  practices for organizations in the health and
  human services transportation industry through
  the provision of comprehensive training, state of
  the art fleet maintenance, mobility management
  and advocacy for integrated human-centered
  transportation systems.

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Setting a Standard of Excellence in the Delivery
of Health Human Service Transportation
in Western New York.
TRAINING DEVELOPMENT
MOBILITY MANAGEMENT
FLEET SERVICES
ADVOCACY/COLLABORATION
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• Commercial Drivers License (CDL) Training
• Enhanced Driver Safety Training
• Sensitivity Training focused on working with the
  disabled
• NYS Certified Driving School

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• Full service Call Center and a telephony system
• Mapping interface to provide shortest and/or
  fastest routes
• Dispatch real time requests to improve loading of
  vehicles
• Cater to passenger special needs (extra wide
  wheelchair, orthopedic cushion, leg lifts,
  walker, escort, child seat, etc.)

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• Fully staffed team of ASE-certified mechanics
• Complete D.O.T. New York State Inspection
  Services
• Full service maintenance, repair and vehicle
  washing facilities
• Certified air conditioning service center
• Certified wheelchair lift repair center

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• Human-Centered Transportation Summit in
  collaboration with Erie County Department of
  Senior Services
• Older Adult Mobility Pilot in collaboration with
  Erie County Department of Senior Services
• Mobility Manager chosen by the Erie County
  Department of Social Services to coordinate all
  Medicaid Transportation in Erie County

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Center for Transportation Excellence
Contact Information Dan Skulicz Director of
Operations Center for Transportation
Excellence 401 East Amherst Street Buffalo, NY
14215 Tel [phone] Fax (716)
838-2792 E-mail dskulicz_at_cteny.com
CTENY.com