Standard Offer Program Compliance Workshop

1
Standard Offer Program Compliance Workshop

• Agenda
• Database Changes
• Lunch
• Implementation Changes

2
Database - New Look

• Easier navigation

3
Implementation Menu
4
Add Customer
5
Address verification

• Two methods
• ESI ID number unique to each utility
• Meter number

ESI ID (22 digits) 10089010xxxxxxxxxxxxxx Ce
nterPoint - First 8 digits are always
10089010 Next 14 digits are unique. ESI ID
can be found on the CenterPoint Energy electric
bill.
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Address verification Meter

• Meter number must include manufacturer and 8
  digit serial number.
• A - Asea, Brown, Boveri
• D - Duncan
• G - General Electric
• L - Landis Gyr
• S - Sangamo
• W -Westinghouse

S23017722 G67337984
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Database Changes - Duplication Check

• Due to address verification and duplication
  check, the ability to split homes or complexes is
  gone

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New Step Customer Approval Request
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Submit Customers for Approval(also duplication
check is performed)
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SF approval vs. MF approval

• Single Family, Small Commercial and Mobile Homes
  - automatic approval
• Valid ESI ID or Meter and
• Customer Approval Request is sent via database
• Multi-family requires program manager approval
  and 10 days for pre-assessment inspection.
• An email notice is sent to project sponsor when
  customer is approved by program administrator.

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Add Installation
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Add Installation
Must have customer approval prior to submitting
the installation. Only approved customers show
up on this list with the measures that have been
approved.
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Add Installation example
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Add Ceiling Insulation
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Edit/Delete Installation
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Submitting an Invoice
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Invoice Eligible Customer List
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Submit Invoice
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Input Invoice Number
(Submit button doesnt become active until an
invoice is input)
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Submit Invoice button is active
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Invoice Summary
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Invoice Details
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Sponsor User Guide

• A Sponsor User Guide for the 2005 database will
  be available from the Downloads page at
• http//www.centerpointressop.com

24
Implementation Changes

• Deal directly with sponsor
• Must use company name on all literature and
  during contact
• Identification of approved sub contractor, must
  be on vehicle, uniforms and ID

25
Implementation Changes

• Use of CenterPoint Energy name
• From SOP Agreement
• The Contractor shall not use CenterPoint Energy
  Inc.s corporate name, trademark, trade name,
  logo, identity or any affiliation for any reason,
  including to solicit customers for participation
  in its project, .
• Acceptable wording for EESP marketing materials
• Utility rebates
• Utility-sponsored
• Your local electric utility
• Houstons electric distribution utility
• Your electric distribution utility

26
Implementation Changes

• Sponsor participation list

27
Implementation Changes

• Provide invoice by 10th
• Final invoice due by November 30, 2005
• Milestone date set for June 30, 2005
• Will take a more aggressive approach in
  monitoring project sponsors success toward
  achieving installation milestones
• Result in reduction of incentive reservations of
  Project Sponsors who fail to reach installation
  milestones

28
Implementation Changes

• Income Eligibility Form
• No typed amounts
• Customer to complete
• Multi-family pre-approval
• If project is a multi-family property of five or
  more dwelling units, the Project Sponsor must
  submit the proposed project to CNP for
  pre-approval. CNP will require up to ten days to
  approve project. No installations can occur
  before CNP provides its approval.
• CNP may conduct an on-site inspection of the
  property during this period to verify the
  applicability of proposed measures.

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Implementation Changes

• Multi-family pre-approval will require typical to
  be preformed
• Provide schedule for single-family sites

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Implementation Changes

• No do overs
• If measure fails, will not be allowed to fix
• Not allowed to go back to failed site

31
Duct Efficiency

• Treated Duct Location
• Measure installation standards state that All
  treated sites must have a majority of the treated
  ducts and returns located in an unconditioned
  space.
• CNP will inspect for, and enforce this
  requirement more stringently in 2005.

32
Duct Efficiency

• Post-Installation CFM Readings
• CNPs post-installation CFM readings must be
  within 10 of project sponsor-reported value.
• Inspection failure for above will result in 100
  reduction for that installation.
• Failure rates exceeding 15 for three months may
  result in exclusion of this measure from the list
  of project sponsors measures.

33
Ceiling Insulation

• Labeling and Installation of Home Insulation
  (R-Value Rule) 16 CFR 460
• The card or certificate must be affixed near the
  attic opening and should state the
• coverage area
• thickness
• R-value of the insulation you installed
• number of bags used
• The receipt must be dated and signed by the
  installer.

34
Ceiling Insulation

• In previous years, project sponsors would provide
  their estimate of the existing R-value of ceiling
  insulation. The resulting estimates of existing
  attic R-value varied widely. In 2005 project
  sponsors will input into the database the
  following information
• insulation type
• thickness
• general condition
• The existing R-value is derived from these
  inputs.

35
Implementation Changes

• Square footage measurements. Applies to savings
  calculations for duct efficiency, air
  infiltration, and ceiling insulation.
• If difference between CNP post-installation
  inspection and project sponsor-reported value is
  greater than 10 / 100 SF, CNP reserves the right
  to fail the home.
• Systematic or persistent errors in calculating
  square footage can result in prohibiting a
  project sponsor from including these measures in
  future installation reports.