IWMW June 2003

1
Content Management Systems Buy or Build
Ricky Rankin Queens University Gareth
McAleese University of Ulster
2
Content Management System - Buy

• The Queens Environment
• Problem to be Solved
• CMS Expectations
• The Implementation Path
• Where are we
• Next Steps

3
The Queens Environment

• Web Site
• Combination of Intranet Internet
• Some information sourced from corporate databases
• VLE/MLE/Portal
• Developed in house
• Database driven
• Live links to corporate database systems

4
WWW site - Enthusiast Pages
5
Code it yourself

• ltHTMLgt
• ltHEADgt
• ltMETA HTTP-EQUIV"Content-Type"
  CONTENT"text/html charsetwindows-1252"gt
• ltMETA NAME"Generator" CONTENT"Microsoft Word
  97"gt
• ltTITLEgtQUB Equal Opportunities Unit - eoult/TITLEgt
• ltMETA NAME"Template" CONTENT"C\PROGRAM
  FILES\MICROSOFT OFFICE\OFFICE\html.dot"gt
• lt/HEADgt
• ltBODY LINK"0000ff" VLINK"800080"gt
• ltTABLE CELLSPACING0 BORDER0 CELLPADDING0
  WIDTH100 height"431"gt
• ltTRgt
• ltTD colspan"5" VALIGN"MIDDLE" height"35"
  gtlta href"http//www.qub.ac.uk/"gtQUB
• Home lt/agt lt/TDgt
• lt/TRgt
• ltTRgt
• ltTD VALIGN"MIDDLE" height"35" colspan"2" gt
  
• ltdiv align"left"gtltimg src"images/EOUhead.g
  if" align"left" gtlt/divgt
• lt/TDgt
• ltTD VALIGN"MIDDLE" height"35" colspan"3"
  width"585" gt
• ltdiv align"right"gtltimg src"images/EOUhomep
  age.gif" width"110" height"29" gt

6
So whats wrong with this

• Information owner does not update page
• The sites a mess!
• Our site is a laughing stock
• Doesnt look corporate or consistent
• Cant be good for business
• Cant find information
• Patchwork of sites, inconsistent in presentation
  and navigation
• Non compliance usability accessibility
• The bloke who did it has left

7
The fix

• outsource

8
Multiple Developers
9
So whats wrong with this

• Information owner does not update page
• The sites a mess!
• Our site is a laughing stock
• Doesnt look corporate or consistent
• Cant be good for business
• Cant find information
• Patchwork of sites, inconsistent in presentation
  and navigation
• Non compliance usability accessibility
• The bloke who did it has left

10
Dreamweaver Pages
11
Create Using Dreamweaver
12
Dreamweaver Code

• lt!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0
  Transitional//EN"gt
• lthtml LANG"EN-US"gtlt!-- BeginTemplate
  "/Templates/vcentre-default.dwt" --gt
• ltheadgt
• lt!-- BeginEditable "doctitle" --gt
• lttitlegtThe Queen's Visitors' Centre -
  Welcomelt/titlegt
• lt!-- EndEditable --gt
• ltmeta http-equiv"Content-Type"
  content"text/html charsetiso-8859-1"gt
• ltSTYLE TYPE"text/css"gtlt/STYLEgt
• ltlink rel"stylesheet" href"menu_items/qub3.css"gt
  
• ltSCRIPT LANGUAGE"JavaScript" TYPE"text/javascrip
  t"gt
• lt!--
• if(window.event "" "undefined") event
  null
• function HM_f_PopUp()return false
• function HM_f_PopDown()return false
• popUp HM_f_PopUp
• popDown HM_f_PopDown

13
So whats wrong with this

• Information owner does not update page
• The sites a mess!
• Our site is a laughing stock
• Doesnt look corporate or consistent
• Cant be good for business
• Cant find information
• Patchwork of sites, inconsistent in presentation
  and navigation
• Non compliance usability accessibility
• The bloke who did it has left

14
The Path to CMS
Enthuasists Techie/Nurd Raw html Unstructured Webmaster Dreamweaver Structure/Templates Business case Information owners html if you want

Templates Office skills Information owners
Content Management
15
CMS Pages
16
CMS - Navigation
17
CMS Page
18
Page Template
19
So whats wrong with this

• Information owner does not update page
• The sites a mess!
• Our site is a laughing stock
• Doesnt look corporate or consistent
• Cant be good for business
• Cant find information
• Patchwork of sites, inconsistent in presentation
  and navigation
• Non compliance usability accessibility
• The bloke who did it has left

20
CMS Expectations

• Internet Pages Initially
• 100K pages reduced to lt 300
• Control in Hands of Information Owners
• WWW based
• Office skills minimum requirement
• Controlled Publishing Process
• Define authors/contributor moderator
  administrators
• Documents can be prepared prior to publication
  date with publication/remove/review/archive dates
  defined
• Workflow
• Navigation generated by System

21
CMS Expectations - continued

• Corporate Style Compliance with Legalisation
• Define templates with protected areas
• Enforce alt tags/metadata where appropriate
• Resuse Content

22
CMS Expectations Tomorrow

• Improve Publishing Process
• Collection of information for Prospectus
• Increase use eForms
• Build Central Resources
• Media libraries
• Bio files
• Doc library
• Tackle the Intranet
• Generic templates for units
• Built in links to corporate systems to produce
  staff lists, course lists .

23
The Process

• Senior Management
• Its their WWW message
• Focus on Intrenet
• Define functionality required
• Linkage with legacy systems
• Metadata
• Accessibility
• Research the market
• 100 alleged products
• JISC documents
• CMS mail lists
• Vendor white papers

24
Whats out There - Costs

• Open Source
• Free
• Needs configuration and building
• Bargain Basement
• lt5K
• Limited functionality
• Low End
• lt30K
• Mid Range
• 30K - 100K
• Top of Range
• How much have you got

25
Whats out There Alleged Vendors
Allaire Spectra Ektron - eMPower3.0 Microsoft Content Management Server Revize
AOLServer ( 1) eMPower MidGard Roosh Newspublisher
Appalachian State University Enhydra MKDoc Roxen
ArsDigita now Enigma - Insight Moveable Type SIM
Atomz Publish Estrada Onstage Mysource SIM (Structured Information Manager)
Blosxom eZ publish NCompass Resolution SIMPL
Broadvision ezContents Net-It Central SiteEditor
Callisto CMS Fatwire NewsPro slashdot.pl
Capstone Content Management System FileMaker Pro NQL SOHOnet Runtime Site Builder
Cascade FileNET Obtree - C3 SquishDot
CMS FireSite OmegaCMS Starbase - eXpressroom
CMS200 Freestyler Open Content Stellent
Cofax Frontier OpenCms Tridion - DialogServer
content object factory FutureTense opensource.go.com Trillium
Crownpeak Technologies Gauss - Interprise VIP Enterprise Content Management Platform PaperThin - CommonSpot Content Server Typo3
Cytura Infosquare - openshare Percussion - Rhythmyx 4.0 Userland
Day - Communiqué Ingeniux XPower phpCMS Vignette
Divine Eprise Intervoven phpMyAdmin (MySQL admin) Webgenerator
Divine Openmarket Krysalis PHPWebsite WebObjects
Documentum lclark.edu PostNuke WebSite Director
Drupal Manila Provue SiteWarrior Xopus
EBT - enterprise-wide content management MasonHQ Red Dot Zope
EditTag Mediasurface Red Hat
eGrail now FileNET Merant - PVCS Content Manager Red Hat Content Management Solution
26
Sources of Information

• Vendor WWW Sites
• white papers
• JISC Paper
• http//www.jisc.ac.uk/uploaded_documents/tsw_01-02
  .pdf
• CMS List
• http//www.cms-list.org/
• Useful Links
• http//www.steptwo.com.au/cm/vendors/list/index.ht
  ml
• http//www.hartman-communicatie.nl/content/tools.h
  tm

27
Items to Include in OR
web technologies
editing
site mgt.
workflow mgt.
database connectivity
localisation Mgt
personalisation
multi-channel publishing
global brand mgt.
application Development
XML support
licensing
Cost eforms
28
Evaluation Selection










category weight
ease of use 3
administration 1
static pages 1
legacy 2
authentication 1
functionality 2
licencing 2
company 1
29
Current Position

• System Selected
• Templates being developed
• Internet Site Converted to use CMS and Live end
  June

30
Next Steps

• Develop Training
• Expand Range of Templates Available
• Develop Corporate Assets
• Develop Intranet site based on CMS
• Develop Generic School/Unit Sites

31
Things We Missed on the Way Through

• Tracking
• Spell Checking
• Edit in situ

32
Tracking
33
Edit in Situ
34
Edit in Situ
35
Questions