Corporate%20PPT%20Template

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Mark CraigSenior Product Manager Oracle
Workflow Oracle Corporation
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Workflow and Business EventsDatabase to J2EE
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Oracle Workflow

• Supports enterprise requirements for business
  process management
• Business Event and Process Definition
• Business Process Automation, Integration
• Business Process Intelligence
• Traditional application workflows
• Business document approvals
• E-business integration workflows
• Sending, receiving, routing on JMS messages

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Oracle Workflow

• Embedded Process Management Engine of
• the Oracle E-Business Suite
• Oracle Application Server 10g Integration
  technologies
• Workflow Server 2.6.3 ships with upcoming
  Database/Application Server 10g releases

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Business Benefits

• Visual documentation of the business process
• Crosses organizational, company boundaries
• Analyze time and costs of entire processes with
  multi-dimensional analysis
• Business processes will change
• You can only fix what you can see
• Enabling dynamic processes sympathetic to change
• Change business processes without changing code
  (Reduced cost of ownership)

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Workflow Enabled e-business Suite
Release 11i highlights

• CRM
• Call Center
• Service
• Contacts
• Support
• Marketing
• iStore

• ERP
• Order Management
• Internet Procurement
• Self Service Financials
• Advanced Planning System
• Projects
• HRMS
• Candidate Offer
• Career Management Reviews

And many more...
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Traditional Workflow Expense Report
AP Standard Expense Report Process
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Oracle Workflow For Java (OW4J)

• Currently Under Development
• Next generation of Oracle Workflow
• Java based Business Process Management
• Integrated with Oracle JDeveloper Application
  Developer Framework
• You choose whether your workflow is executed by
  the database or java engine (based on where your
  business logic is deployed)

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Architecture Transformation
OW4J
Oracle Workflow

• JDeveloper IDE (Java)

• Design Tool (Windows)

• Web Browser (HTML)

• Java Engine PLSQL Engine

• PLSQL Engine Java Adapter

Database Repository
Database or XML

• PLSQL Web Toolkit UI

JSP UI
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Business Events launch Business Processes
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Why?

• Dont hardcode your business actions or process
  to your application
• Achieve maximum flexibility to make additions and
  modifications without changing code
• Identifying business events already key part of
  the development process
• Register Events, optionally register actions

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Business Event
Application
Workflow
Business Event
Actions
Business Logic
Integration
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Business Event System

• Applications raise events
• Declaratively register
• Business Events
• Actions to Business Events (no coding required)
• Actions include
• Launching a workflow
• Publishing XML to JMS
• Executing Code

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Business Event System Architecture
Application
Matching Event Subscription
Raise Local Events
Workflow Process
Event Dispatcher
Action (Java/PLSQL)
Listen External Events
XML on JMS
JMS
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Model your Business Process
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Model your Business Process

• Bottom up/Top Down Design
• Receiving and Raising Events
• Receiving and Sending Messages
• Business Logic
• Task assignment
• Use sophisticated constructs
• Looping
• Results-based branching
• Parallel Flows
• Rendezvous

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TodayOracle Workflow Builder
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FutureOW4J Modeler

• OW4J Modeler
• Applications developer tool
• Integrated with Oracle JDeveloper Application
  Framework
• Based on XML
• Leverages Oracle JDeveloper Application Framework
  metadata services
• Runs on platforms supported by Oracle JDeveloper

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OW4J Modeler
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OW4J Modeler
Component Palette
Application Navigator
Property Inspector
Structure Pane
Process Window
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D E M O N S T R A T I O N
OC4J Modeler
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FutureOW4J Self Service Modeler

• OW4J Self Service Modeler
• Browser Based
• Process modeler for Business Analysts
• Optimized for simple use case scenarios
  (Notification messages editing simple activity
  re-sequencing )
• Hosted environments

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OW4J Self Service Modeler
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Layered Customizations

• Base Workflow Definition/Template modeled in OW4J
  Modeler
• Never overwritten by customers
• Customizations applied in OW4J Self Service
  Modeler
• Layered on top of base definition at runtime
• Available Customization layers
• User
• Verticalizations
• Localization
• Organization
• Powered by Application Developer Framework XML
  metadata services technology
• Manages runtime application XML metadata
  (file/database)
• Supports Reuse, Caching, Translation,
  Customization

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XML Business Process Definition

• OW4J based on XML Schema process definition
• Member of the Workflow Management Coalition
• Moving towards industry standard XML schema based
  import/export definition of business process
• Closely following ongoing debate(s) in various
  standards bodies (BPMI.org ,BPEL.)

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The Promise of a Standard Definition

• Business Analysts already using specialized
  desktop applications to model business processes
• These applications will be able to export an
  industry standard XML definition of a business
  process
• XML imported into OW4J Modeler
• Configuration by Developers and Analysts
• OW4J Engine runs that business process

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Include People (Employees,Customers,Suppliers)
in your Business Process
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Automated Task Management

• FYI Notifications
• Response Required Notifications e.g.. Approvals
• Browser based Oracle Workflow Worklist
• Automatically Notify Users of Tasks
• Sends Notifications to Roles (users and groups)
• Drill down capability (URL, Attachments)
• Escalation Management
• Vacation Handling

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Automate Task Management
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Worklist Configuration Capabilities
Control Notification Filtering, Column Display
and Order
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Choose Column Display and Order
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Choose Notifications to Display
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Notification Content
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Notification Mailer

• Based on Java Mail APIs, XML and JMS
• Outbound SMTP, Inbound IMAP
• HTML, Text, Summary formats
• Managed Configured using the Oracle Workflow
  Manager
• Some customers send up to 20000 outbound
  emails/day

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Wireless Access to Notifications

• Leverages Oracle Application Server 10g Wireless
  Option
• Sends FYI or Response Required Text Messages
• Wireless Devices supported
• PDA
• Phone
• Instant Messaging
• Voice etc

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Electronic Signatures

• What are Electronic Signatures
• Password Based E-Signatures (PSIGS)
• Digital Signatures (PKCS7 / X.509)
• Biometrics, etc.
• Why Electronic Signatures
• Government Requirements
• Contractual Obligations
• High Value Transactions
• Security Consciousness

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Electronic Signatures

• Already available in Oracle E-Business Suite
• Password Based Signatures via Browser
• Under Development
• Digital Signatures(PKCS 7/X.509) via Browser
• Future Directions
• Signing via e-mail (S/MIME)

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Content Management Workflows

• Oracle Content Management SDK
• Java based, Object Oriented File System
• Targeted at Developers building CM solutions
• Integration with Oracle Workflow via AQ
• Oracle Files
• Enterprise File Server Replacement
• Built on CM SDK
• Workflow integration for approval and routing

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Automate your Business Process
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Business Process Automation

• Short and Long Lived Processes
• Sequence the execution of
• Java Methods
• Enterprise Java Beans (EJBs)
• Web Services
• PL/SQL
• Task assignment
• Consume and Publish JMS Messages
• Store and Manipulate Java Objects
• Serialize/Deserialize Java Objects

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Business Process Execution

• The OW4J Engine will complement, not replace the
  existing database resident PL/SQL engine
• Easy optional migration for existing customers
  from PL/SQL Engine to Java Engine
• For existing customers, no incentive to upgrade
  existing processes until/if applications are
  reimplemented in Java.

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Utilize Expression Languages

• Minimize Coding
• Route on Java Object or EJB Attributes
• SPEL, the Simplest Possible Expression Language
• Example Employee Item Attribute stores as
  Employee Java Object
• employee.salarygt50000 returns boolean which
  workflow can route on
• XPATH for XML
• Third Party Java Rules Engines
• Database Rules Engine

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OW4J Engine Status

• OW4J Engine Developer Preview
• Lightweight, no Database required
• Demo Application Requisition Approval
• Available from OTN now!
• EJBs with underlying PL/SQL implementation (OTN
  download)
• Customers can verify and use the new interface
• Execution still performed by PL/SQL workflow
  engine

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Manage and Optimize Business Processes
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Oracle Workflow Status Monitor
Universal access to process status

• Summary of key activities
• Decision makers in the process
• Current owners
• Graphically monitor and administer workflow
  transactions
• View and analyze transaction history
• Retry or skip any activity
• Rewind and rerun any process
• Available to end users and administrators

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Self Service Status Monitor
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Oracle Workflow Status Monitor
Universal access to process status
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Oracle Workflow Manager

• Component of Oracle Enterprise Manager
• Browser Based System Management Tool
• Dashboard for System Administrators and DBAs
• Highlights
• Manage Workflow Background Processes
• Manager Workflow Mailer
• Track Workflow System Status
• Drill Down Capability

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Oracle Workflow Manager
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Workflow Manager Metrics

• Access metrics either via graph or Related Links
  ThroughputWork Items(View)

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Business Process Intelligence

• Complete Audit Trail Maintained
• Business Intelligence through Public Reporting
  Database View
• Graphical Business Intelligence through Oracle
  Discoverer
• Feedback loop for Continuous Process Improvement

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Average Process Execution Time
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Its a Development Framework
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Development Framework

• For PLSQL and Java Applications
• Pluggable Business Actions
• Abstract Business Process from Business Logic
• Adaptable Business Processes
• Sequencing application logic execution
• Linking Applications and Systems
• Online and Offline Human interaction

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Customer Proof Points
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2003 Global Excellence Awards for Workflow

• Sponsored by WFMC, Giga and WARIA
• Regional Gold Award won by Oracle Partner
  iProcess
• Implemented Oracle Workflow at third largest
  retail group in Brazil
• Implemented Systems range from Travel Management
  to Expenses Control
• Press Release http//www.iprocess.com.br/premio/pr
  essrelease_english.asp

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Customer Proof Points

• British Telecom
• Council of the European Union
• CERN (European Organization for Nuclear Research)
• CompanyFinance
• Qualcomm
• Canon
• Oracle E-Business Suite Reference Customers

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British Telecom

• Article Workflow, Oracles Hidden Jewel
• http//www.odtug.com/members/BRIEFCASE/exchange/hu
  ss.pdf
• Oracle Workflow customer since 1998
• The biggest Oracle Workflow solution is Oracle
  Financials, which has 3,000 registered users.
• The smaller projects have about 50 regular users
• The larger projects have 200 concurrent users and
  300-350 periodic users.

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Oracle Workflow is helping us to reduce our
operational costs through better management and
control of users and their workloads, it is also
reducing our time to market with new products and
services.
- Jim Hutton, British Telecom
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CERN

• World's leading particle physics research
  laboratory
• Birthplace of the World Wide Web
• CERN uses Oracle Workflow for the following
  business processes
• Purchasing 
• Requests to import or export goods
• Requests to attend a course from an on-site
  training catalogue 
• Requests to attend external training, conferences
  or other events 
• Requests for vacation time 
• Requests for overtime compensation 
• Requests for additional human resources for a
  project or activity. 

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CERN The Results

• More than 5000 active users
• Around 1000 different users a day
• Oracle Workflow processes an electronic document
  every 20 seconds.
• Oracle Workflow also supports the multilingual
  environment required by CERN users, sending
  notifications to users in the language of their
  choice. 
• Average processing time of an e-document is less
  than a few hours compared with days and weeks for
  the previous paper version. 

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Canon Sales Corporation

• Sales Subsidiary of Canon
• Looking for Open Centralized and Internet
  Enabled Solution for Business Processes
  Reengineering
• Expense and Payments System
• Self Service Access via Browser for all Employees
• Oracle Workflow One Server, 9000 Users
• Development Effort 5 people 1 month

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Next Steps.

• Other sessions
• 36995 Boosting Process Performance with Oracle
  Workflow (already held)
• Recommended Demos
• Oracle E-Business Suite Integration Booth 9D
• JDeveloper OC4J Modeler
• Requisition Approval Demo using OW4J Engine
• Wireless Notifications
• Oracle Application Server 10g Integration
• See Your Business in Our Software
• Visit the DEMOgrounds for a customized
  architectural review, see a customized demo with
  Solutions Factory, or receive a personalized
  proposal. Visit the DEMOgrounds for more
  information.

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Next Steps.

• Oracle Technology Network
• Oracle Workflow for Java
• http//otn.oracle.com/products/ias/workflow/conten
  t.html
• Lots of Collateral, Datasheet, Tech Whitepapers
• Developer Forum (Support Forum in Metalink)

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A
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Reminder please complete the OracleWorld
online session surveyThank you.
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