Behavioral Performance Management

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Chapter 12

• Behavioral Performance Management

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Behavior Modification Techniques

• Develop a new behavior

• Strengthen a behavior

• Maintain an established behavior

• Stop inappropriate behavior

• Modify emotional behavior

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Behavior Modification

• We operate on the environment
• Alter behavior to maximize positive and minimize
  adverse consequences.
• Operant versus respondent behaviors
• Law of effect
• Likelihood that an operant behavior will be
  repeated depends on its consequences

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Learning Theory Background
(Continued)
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A-B-Cs of Behavior Modification
Example
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Contingencies of Reinforcement
Consequence is Introduced
Consequence is Removed
No Consequence
Behavior Increases/ Maintained
Positive reinforcement
Negative reinforcement
Punishment
Extinction
Punishment
Behavior Decreases
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Principles of LearningReinforcement and
Punishment
(Continued)
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Principles of LearningReinforcement and
Punishment
(Continued)

• The Use of Punishment
• The Meaning of Punishment
• Administering Punishment
• Guidelines for Discipline
• Analysis of Money as a Reinforcer
• Nonfinancial Rewards
• Social Recognition and Attention
• Performance Feedback

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Schedules of Reinforcement
Behaviors 1 2 3 4 5
6 7 8 9
Time (Days) 1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16
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Behavioral Performance Management, or O. B. Mod.

• Step 1 Identification of Performance Behaviors
• Step 2 Measurement of the Behavior
• Step 3 Functional Analysis of the Behavior
• Step 4 Development of an Intervention Strategy
• A Positive Reinforcement Strategy
• A Punishment-Positive Reinforcement Strategy
• Step 5 Evaluation to Ensure Performance
  Improvement

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Questions
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