Refresh Me WholeofGovernment Core Programmes

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Refresh Me!
Whole-of-Government Core Programmes 5
August 2008
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Singapore Civil Service College (CSC)
Our Mission
To Develop People for a first class Public Service
Our Vision
The Heart of Learning Excellence and Development
for the Singapore Public Service.
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Common Challenges

• Increasingly Diverse Workforce Demographics
  Attitudes
• E.g.,
• 60,000 officers in 15 Ministries 9 Organs of
  State another 60,000 officers in abt 67 SBs
• gt 50 are graduates 25 are diploma holders
  median age is 31-32 years old (getting younger,
  more diverse, have higher expectations)

Complex Rapidly Changing Environment
Singapore Civil Service
De-centralisation leading to Increasing no. of
Different Public Agencies
Rising Expectations Demands among Citizens
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Implications for us as public service officers

• Work as one Networked Government
• Possess Common Ethos across Ministries SBs a
  clear understanding of the workings of whole
  government
• Possess Shared Language Experience unique to
  all of us as public service officers

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Implications for us as public service officers

• Develop New Knowledge Core Competencies
• Develop ourselves all our public service
  officers as Leaders at All Levels

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L.E.A.D Programmes

• L
• E
• A
• D

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L.E.A.D Programmes

• Leadership
• Execution (putting into practice)
• Administration Public Management
• Development

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Manager L.E.A.D Strategic L.E.A.DDeveloping
Leaders at all Levels

• Mandatory programs
• Manager L.E.A.D for Managers ADs
• Strategic L.E.A.D for Senior ADs DDs
• Provide Cross-Ministry, Broader National
  perspectives on issues
• Better understand workings of the whole
  government
• Build stronger peer networks across the Service

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Manager L.E.A.D Benefits of Programme

• Be better managers leaders of teams in the
  public service
• Understand how individual agencies formulate,
  review implement policy, how to work across
  organizational boundaries

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Manager L.E.A.D Benefits of Programme

• Gain insights into management issues (including
  HR financial management), within the context of
  current public sector reform initiatives
• Network with other managers across the public
  service

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Manager L.E.A.D a sneak peek

• STRATEGIC FOCUS
• External Environment
• Singapore Economy Key Developments and
  Challenges
• Principles Underpinning Singapores Defence
  Policies
• Security Challenges
• Discussion on our Principles of Governance/
  Policy Development in Practice
• Singapores Social Challenges

• LEADERSHIP /PEOPLE FOCUS
• Management /Leadership
• Leadership for Managers
• Public Service Ethos
• Anti-corruption Implications for
  Managers

• RESULTS FOCUS
• Public Sector Management
• Human Resource Management
• Performance Management in the Public
  Service/Case Study
• Macro Challenges and Budgeting Philosophy of the
  Civil Service

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Strategic L.E.A.D Benefits of Programme

• Be able to work more effectively with peers
  agencies across the government carry out agency
  work more effectively strategically
• Understand specific sectors issues of national
  interest (e.g. challenges of an ageing
  population) ( its wide ranging implications for
  public policy)
• Be able to harness human resource potential in
  your organisation more strategically

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Strategic L.E.A.D Benefits of Programme

• Gain new insights self-awareness as a leader,
  beyond a senior management role
• Deepen camaraderie friendships with peers
  across government facilitate agency work
  understanding

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Strategic L.E.A.D a sneak peek

• Policy Whole-of-Government Module
• Policy Development in Practice
• Learning Journeys on Ageing Population
• Social Challenges Safety Nets
• Singapores Security Challenges
• Singapores Foreign Policy Challenges
• Fiscal Policy Financial Resource Management

Reflections Peer Learning

Reflections Peer Learning
Reflections Peer Learning

• Human Resource Management Module
• HR Philosophy Strategic HRM in the Civil
  Service
• People Management Issues

• Leadership/Ethos Module
• Inner Work of Leadership
• Leadership Dialogue with PSL
• LJ on Anti-Corruption Public Service Ethos
• Change Transitions

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The course gives me a more holistic perspective
of the way the public service works. Well done
CSC!
Course contents are very relevant and I learnt a
lot. Facilitators were all very engaging and
knowledgeable.

• Very interactive session good perspectives in
  Singapore social challenges

• Interesting viewpoints, thought provoking

Very useful and good coverage of relevant
topics
The course is very insightful and useful. Learn
new perspective

• An excursion is a fresh change from classroom
  environment. Good to know multi agencies effort
  required to put in for project to be successful.

• Great eye opener.
• Good to have the social dimension
• putting the human face into
• public policy-making

The course has value add my role in the civil
service. It provides a splendid opportunity to
network and understand the roles of other
agencies in the Civil Service
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Blended Cut Red Tape (CRT) Programme
What is Red Tape?
Needlessly time consuming procedures
Rigid adherence to routine and regulations,
causing delay
Official rules and processes that seem
unnecessary and delay results
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What is the CRT Movement?

• Launched in 2000
• Government regulations should be
• Business friendly
• Convenient for the public
• Internally streamlined for efficiency and
  effectiveness
• Comprehensively reviewed on a regular basis

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4 Initiatives Supporting CRT

• Smart Regulations Committee (SRC)
• Pro-Enterprise (PEP)
• Zero-In Panel (ZIP)
• Public Officers Working on Eliminating Red Tape
  (POWER)

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Why Attend CRT?

• Understand the need for changes
• Understand issues and challenges
• Adopt a customer-centric approach
• Apply rules review principles and concepts
• Learn and adapt from best practices

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Blended CRT Programme

• Part I e-Learning
• What is Red Tape?
• The Cut Red Tape Movement
• Cutting Red Tape with P.E.E.R.
• Course Assessment

• Part II Seminar
• Experiential Learning on Rules Review
• More Principles on Rules Review
• Challenges in Rules Review
• Case Studies
• Wrap-Up by PSL

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• The course is excellent! Keep it up! This
  course serve as a platform allowing public
  service officers to voice out relevant experience
  in cutting red tapes

• The trainers were excellent and clear in
  achieving the objectives. I am more aware of the
  Govts initiatives and desire to cut red tape

• Thank you for arranging such training. More
  levels of officers should be able to benefit from
  this course

• An enlightening course. I am aware of the
  principles and rules for review in my workplace
  will look out for intended consequence and
  consult stakeholders when reviewing a rule

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National Education
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Role in Nation- Building
sense of national identity and interest
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Our Vision
Shared Perspective
national priorities
public policy
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Vulnerabilities of Singapore
Common Understanding
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contemporary and emerging issues
Prepare for the Future
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NE programmes

• for Division 1 2
• 1-day seminar
• e-Learning

• for Division 3
• 1-day seminar
• e-Learning

• for Division 4
• 1-day workshop
• earning journey

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It shows us how our country has progressed
through good leadership and a determined nation,
with respect and tolerance for multiracialism.

• Being a public servant is a big responsibility.
  Its not an ordinary work.
• Citizens of Singapore trust public servants to do
  their job well.

Shows how we must constantly change and learn in
order to not be left out.
Insightful and provide candid comment for many
former leaders who were active is that era.

Excellent. This is the first time I have heard of
the World.Singapore concept.
To allows us to understand the importance of able
to adapt to changes around us to survive the
challenges we encounter now and in future.
Topic is relevant to everyday context. Something
useful for us to know.
Getting relevant personnel with strategic
positions to share their experiences.
Allow us especially we the youngster to
understand all the difficulties and hardships
that our forefathers and political leaders went
through to build the Singaporean we have today.
Extraordinary insight to economic challenges
Singapore is facing.

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Reason for the Public Service To serve the people
of Singapore to make a difference in the nation
and in the lives of our people
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Thank You!