Information System Economics

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Faculty of Management
1242.2219 Information System Economics
Prof. Phillip Ein-Dor room 328 phone
6406343 eindor_at_post.tau.ac.il class hours
Thursday 1415-1530 office hours Thursday
!700-1800
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SYLLABUS
Course Objectives   The objectives of this course
are to acquaint students with the issues
involved in information system management and to
prepare them to manage such systems in the
future. This will be accomplished by examining
the many aspects of information system
management.Thus, we will attempt to answer the
questions what, why, and how.
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SYLLABUS (contd)
Requirements for Course Completion   In order to
satisfy the requirements for course completion
students will be required to prepare a number of
exercises and/or case studies, to complete and
report on a group project, and to pass a final
examination.   Grades will be weighted as
follows   Exercises and case studies 50 Group
project and report 50 Total 100
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SYLLABUS (contd)
Readings   The text for this course is McNurlin,
Barbara C. and Ralph H. Sprague, Jr. Information
Systems Management in Practice, 4th ed.
Prentice-Hall, 1998.   Some additional readings
are   Borovits, I and P. Ein-Dor.
"Cost/Utilization A Measure of System
Performance." Communications of the ACM 20, 3
(March 1977) 185-190.   P. Ein-Dor and E.
Segev. "A Classification of Information Systems
Analysis and Interpretation." Information Systems
Research. 4, 2 (June 1993)166-204.
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SYLLABUS (contd)
 Topics   The topics to be covered and the order
of presentation are as below. Unless otherwise
specifies, readings refer to the course
text.   Topic
Text/Reading 1 Introduction chapter 1
2 Technology Management chapters 6, 11, 12
3 Maintaining balance Borovits and Ein-Dor,
1977 4 Acquisition Management   5 Strategy and
planning chapters 3-4 6 Information
Management chapter 7 7 Portfolio
Management chapters 13-15 Ein-Dor and
Segev, 1993
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SYLLABUS (contd)
 More Topics     Topic
Text/Reading 8 People Management chapter
17 9 Project Management chapters
9-10 10 Maintenance chapter 10, pp.
305-318 11 Operations Management chapter 8
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INTRODUCTION
Why is IS management a problem? Cycle
inconsistencies internal, external Evaluation
problems Multiple elements of IS
management Pace of technological
change Dependence on others (vendors,managers,use
rs) Maintaining balance
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INTRODUCTION
What are the solutions? Evaluation Environm
ental scanning Planning Cooptation
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TECHNOLOGY MANAGEMENT
Hardware Software Communications Networks
Relativity of infrastructure
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MAINTAINING BALANCE
Why is balance important? Levels and aspects of
balance Hardware system Software Communicati
ons Personnel System Dependence on
measurement
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ACQUISITION MANAGEMENT
Insourcing vs. outsourcing Development Operati
ons Personnel Evaluating bids problem of
multiple dimensions Beauty contest/price bid
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STRATEGY AND PLANNING
What is the role of IS in the organization? Op
erations Support Strategic advantage
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INFORMATION MANAGEMENT
Data Information Knowledge Intelligence ?
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PORTFOLIO MANAGEMENT
What kinds of systems? 1-20 Systems at what
stage?
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PERSONNEL MANAGEMENT
Not only in narrow sense IS personnel Users
Managers
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PROJECT MANAGEMENT
The problem high failure rate Budget Sche
dule Performance Success/failure of project
vs. system
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MAINTENANCE
The importance of maintenance Keeping
systems alive Adapting systems Replacing
systems The high cost of maintenance The high
cost of insufficient maintenance
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OPERATIONS
Prioritizing Efficiency vs. effectiveness
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Summary
Technology management System balance Acquisition S
trategy and planning Portfolio management Personne
l management Project management Maintenance Operat
ions