Peer Training Programs

1
Peer Training Programs
Consumer-Providers Recovery in Action
Presented by Sharon Kuehn, SPIRIT, Contra Costa
County Service Provider Individualized Recovery
Intensive Training Katrina Killian, BestNow!,
Alameda County Building Employment Strategies
Through Networking On Wellness! Wing H. Tse, Peer
Support Internship Program San Francisco County
2
Training of Consumers to Work in the Mental
Health Field

• Consumer-Provider Training Programs
• Background information
• Preparing the existing workforce to include
  consumer-providers
• Training the consumers
• Creating jobs/finding placements for the
  consumer-providers
• Providing ongoing support

3
Training of Consumers to Work in the Mental
Health Field Overview

• Mission, Purpose Goals of Training Programs
• Core Components of Training Programs Getting
  Started
• Core Curriculum
• Training Outcomes
• Questions and Discussion

4
Consumer-Provider Training Programs

• Mission Statement
• Our program recognizes the special experiences
  and qualities that mental health clients bring in
  serving their peers. We support the mental health
  system to demonstrate the reality of recovery
  through the successful employment of qualified
  mental health clients.

5
Consumer-Provider Training Purpose

• The purpose of the Training is to create a space
  in which you can empower yourself by developing
  core skills in attaining and maintaining recovery
  through self-awareness, self-actualization and
  peer support.
• The purpose is also to prepare you to make an
  important contribution to the mental health
  system by filling consumer-provider positions in
  either paid or volunteer capacities in agencies
  that serve persons with mental health issues.

6
Consumer-Provider Training Goals

• To become more empowered as a self-actualized
  person.
• 2.  To gain an understanding of the importance of
  peer support as an integral part of the recovery
  journey as well as to the overall mental health
  system of care.
• 3.  To gain a working understanding of the County
  Mental Health Programs and a variety of Mental
  Health approaches.

7
Consumer-Provider Training Goals

• 4. To identify, develop, and sustain your
  personal support system, and to develop and use a
  personal wellness plan.
• 5. To become more aware of community resources
  which aid consumers in living successfully in the
  larger community.
• 6. To assist you with career exploration that
  will help you develop the skills that will enable
  you to find meaningful work activity.
• 7. To prepare you to work in the mental health
  field.

8
Why develop a consumer-provider training program?

• Benefits of Classroom Training and Internship
  programs run by experienced Consumer-Providers
• The first step in shifting roles from consumer to
  student to consumer-provider to provider
• Empowerment in-house training programs create a
  safe place for consumers to develop key tools for
  self-actualization and mutual support

9
System transformation the benefits of
consumer-providers

• Modeling wellness/recovery
• Speak a common language with the consumers they
  are providing services to
• Demonstrate that recovery is real and possible
• Their presence educates other providers about
  what recovery is about
• Creating a Consumer-Driven System
• Services based on what the consumer wants
• Consumers must have a choice about not only what
  services are provided, but about the way in which
  they are delivered

10
Celebrating Recovery
11
Core Components of a Consumer-Provider Training

• Networking with Local Programs/ Agencies
• Advisory Committee
• Curriculum Committee
• Partnership with Department of Rehabilitation/
  Vocational Services
• Site Visits
• Community Speakers
• Internships Program
• Site Supervisors (staff from various agencies)

12
Core Components of a Consumer-Provider Training

• Consumer Leadership/Role Models
• Instruction Team and Teaching Assistants with
  recovery experience and process skills   
• Graduate panels
• Check-In Peer Recovery Practice
• Mutual Support component
• WRAP Self-Care and Support
• Group Facilitation Practice

13
Core Components of a Consumer-Provider Training

• Recruitment Process
• Community Outreach
• Orientations (Graduate Involvement)
• Applications
• Panel interviews (Graduate and Community
  Involvement)

14
Core Components of a Consumer-Provider Training

• Core Curriculum
• Staffing Patterns Team Approach
• Internship Placements (Job Fair)
• Centralized Training Location

15
Core Curriculum

• Phase I Peer Recovery Practice
• Phase II Rehabilitation and Recovery
• Phase III Understanding Community Resources
• Phase IV Leadership Training
• Phase V Employment Preparation
• Phase VI Internship

16
Phase I Peer Recovery Practice

• Introduction to Peer Support Active Listening
• The role of the Peer Supporter
• Attending skills Engagement
• Learning to respond
• Boundaries
• Using of Disclosure to help others
• Cultural Competency

17
Phase II Rehabilitation and Recovery

• Mental Health Approaches
• Medical Model
• Psycho Social Rehabilitation
• Recovery Vision
• Self-Help
• Understanding Common Diagnosis
• Psychopharmacology
• Co-Occurring Disorders (Dual Diagnosis)

18
Phase II Rehabilitation and Recovery

• Wellness Recovery Action Plan
• Group Facilitation Skills
• Empowerment
• Consumer/Survivor/Ex-Patient Movement
• Political Activism
• Spirituality Holistic Health
• Ethics Confidentiality

19
Phase IIIUnderstanding Community Resources

• Overview of the Public Mental Health System
• Patient Rights and Advocacy
• Understanding Public Benefits
• Local Resources Student Presentations
• Crisis Management
• Addiction Recovery

20
Phase IIIUnderstanding Community Resources

• Family Support
• Family Involvement
• Childrens Services
• Community Inclusion
• Overcoming Stigma and Discrimination
• Housing
• Adult Education

21
Phase IV Leadership Training

• Suggested component
• Program Design by CONTAC
• www.contac.org
• Develop community organizing and advocacy
  capacities
• e.g. facilitating meetings, public speaking,
  letter-writing, organizing events, etc.

22
Phase V Employment Preparation

• Time and Money Management
• Benefits Counseling
• Ethics and Office Culture
• Volunteerism
• Consumer-providers in the mental health system
  creating your support system
• Resume preparation
• Job Search skills

23
SPIRIT 2003 Ready for Job Fair!
24
Phase VI Internship

• Job Fair
• Community Outreach
• Create a variety of placement options
• Required weekly support seminar
• 10 20 hours per week at partnering program
• Partnering programs provide site supervision
• Joint Supervision
• Monthly Stipend

25
Consumer-Provider Knowledge


Public MH System Mental Health
Approaches Self-Help Wellness and
Recovery PsychoSocial Rehabilitation
Empowerment MH Resources (local, state)
26
Consumer-Provider Skills

• Peer Support
• Engagement Active Listening
• Group Facilitation
• Charting/Notes
• Resume/Interview Skills
• Observation
• Communication
• Conflict Resolution

27
Consumer-Provider Practices

• Boundaries
• Ethics/Confidentiality
• Dependability
• Engaged
• Mutual Support
• Self-Care
• Attitude of Respect

28
Peer Training ProgramsContact Information

• Sharon Kuehn [phone]
• sharonkuehn_at_sbcglobal.net
• Katrina Killian [phone]
• bbestnow_at_aol.com
• Wing Tse [phone]
• wing.h.tse_at_sfdph.org