EFQM, ISO 9001:2000 vs CMMI

1
EFQM, ISO 90012000 vs CMMI
2
EFQM
3
EFQM OverviewEquivalent CMM/SW Coverage
Enablers
Results
Leadership
People Management
People Satisfaction
Business Results
Processes
Customer Satisfaction
Policy and Strategy
Impact on Society
Resources
Innovation and Learning
4
EFQM OverviewEquivalent CMMI Coverage
Enablers
Results
Leadership
People Management
People Satisfaction
Business Results
Processes
Customer Satisfaction
Policy and Strategy
Impact on Society
Resources
Innovation and Learning
5
ISO 90012000vsCMM Integration
6
CMMI Overview
7
ISO 90012000 vs CMMI

• ISO 90012000
• No explicit requirements for
• Institutionalization
• Creating and maintaining organizational process
  assets
• Organizational Measurement Repository
• Database of good and best practices
• Misses details for the following process areas
• Organizational Training
• Risk Management
• Decision Analysis and Resolution
• Organization Process Performance
• Quantitative Project Management
• Organization Innovation and Deployment
• Causal Analysis

8
ISO 90012000 vs CMMI - 2

• CMMI
• No explicit requirements for
• Customer Focus and Customer Satisfaction
• Management representative responsible for quality
  management
• Infrastructure (buildings, workspace,
  equipment,etc)
• Customer property
• Control of monitoring and measuring devices (weak
  correlation)

9
The Support of CMMI to ISO 90012000

• Organizations at the CMMI Maturity Level 3 will
  be ready for ISO 90012000 registration with
  minor adjustments
• Organizations registered as ISO 90012000
  compliant will require additional effort to reach
  the CMMI Level 2 or 3

10
Synergetic Implementation Approach

• Develop Infrastructure
• Ensure successful implementation of all Generic
  Practices GP 2.1 2.10 and 3.1 3.2
• Implement missing points from ISO Clauses 4.0
  Quality Management System and 5.0 Management
  Responsibility
• Establish SEPG and Management Steering Group
• Develop the Organizations Set of Standard
  Processes

11
Synergetic Implementation Approach - 2

• Select Process Areas that contribute to ISO
  registrations Clause 7.0
• Requirements Development
• Technical Solution
• Requirements Management
• Product Integration
• Verification
• Validation

12
Synergetic Implementation Approach - 3

• Select Process Areas that are enabling Process
  Areas
• Configuration Management
• Process and Product Quality Assurance
• Measurement and Analysis
• Project Planning
• Project Monitoring and Control
• Supplier Agreement Management

13
Synergetic Implementation Approach - 4

• Implement specific ISO requirements
• Management representative
• Work Environment (See People CMM)
• Implement Risk Management and Decision Analysis
  and Resolution in order to solidify the
  management and technical practices