Prsentation Produit CPL

1
L E A DER for Wired Broadband Solutions
Broadband Solutions
2
Agenda

• Company Introduction
• Broadband Home Networking challenges
• What is PLC?
• Presentation of LEAs PLC Products4.1)
  Professional Range4.2) Residential Range
• The stakes involved with the CE brand for PLC
  products
• LEAs Customer Support

3
Contents

• Company Introduction

4
Background

• Company milestones
• 12-1999 LEA SA. founded. Head Quarters CESSON
  SEVIGNE, Brittany
• 03-2000 First round financing closed (2M)
• 12-2000 Second round financing closed (10M -
  in the Top 20 of French start up company
  financing - INNOVACOM/AGF/VERTEX/NEWBURY)
• 12-2000 End of 9 months trading/Turnover 5
  M /EBITA / 23 employees
• 01-2001 Acquisition of Kurtosis Ingénierie SA
  PLC Technology
• 02-2001 LEA UK LTD opens in Great Britain
• 07-2001 LEA Inc, USA opens
• 12-2001 Close of trading 2001. Turnover 3 M
  / EBITA / 34 employees
• 09-2002 ITL  Test Laboratory  approved by the
  DSL Forum
• 09-2002 ISO9001/2000 certification awarded
• 11-2002 LEA Co Ltd opens in Shenzhen, China
• 12-2002 Close of trading 2002. Turnover 13 M
  / EBITA / 38 employees
• 03-2003 Acquisition of Lanergy Ltd.
• 05-2003 LEA Anvers, ASIC design centre, opens
  in Belgium,
• 09-2003 European Leader for ADSL filters (10
  million lines deployed)
• 12-2003 Close of trading 2003. Turnover 37 M
  / EBITA / 45 employees

5
Integrated components for Broadband connectivity
using existing cabling infrastructure

• In the Broadband access market sector
• Leader in the DSL splitter solution to separate
  voice and data traffic
• Smart Silicon integrated splitters for carriers
  central office and customer premise equipment
• Universal splitters and filters solution tunable
  to all complex impedance lines (10 million in
  service)
• In the Broadband Home Network market sector
• Leading Manufacturer of PLC Solutions
• PLC HomePlug Residential and Professional
• Complete product range

6
LEverAge the Existing Infrastructure to make it
BROADBAND friendly (Electricity Supply Line and
Telephone Line)
7
1bis
LEA Pro Forma 2003 (1/2)
EUROPEAN LEADER FOR ADSL AND PLC For ADSL in
Europe, 1 ADSL Filter/Splitter in 2 is a LEA
filter ? Since March 2000 LEA has equipped
25 million ADSL lines worldwide ? LEA has a
market presence on 3 continents USA / Asia/
Europe (with 3 European design centres) ?
LEA is NUMBER 1 IN THE WORLD for ADSL
Splitters/Filters for telephone
Central Offices (sources Point TopicLEA
internal statistics) ? LEA is the first, and
only, DSL Interoperability Laboratory in France
recognised by the DSL FORUM For PLC
Broadband networks ? First complete solution
on the market offering a CONNECTION KIT for the
distribution of ADSL, VIDEO
and VOICE via ANY ELECTRICAL SOCKET ?
ACQUISITION of KURTOSIS (January 2001) and the
assets of LANERGY (March 2003)
8
1bis
LEA Pro Forma 2003 (2/2)
SOLUTIONS recognised by BROADBAND LEADERS
9
The deployment of Broadband access drives LEAs
growth and revenues
200345 employees / 22 Engineers/3 PhD
Engineers / 15 Diploma Holders
2002/2003 Growth INCREASE 159
10
LEA is the most profitable Telecommunications
Company in Europe (LEA internal statistics)
200345 Employees / 22 Engineers /3 PhD
Engineers / 15 Diploma Holders
2002/2003 Growth INCREASE 628
11
AWARD
Nominations
LEA is the 2003 1ST PRIZE winner for
The ADSL/PLC connection kit 15 key patents in
Broadband technologies
Capital-IT March 2001 Best of the Best Start up

Innovation Competition Silver Medal
Intelligent Building Category for Embedded
PLC Smart-Plug
Start West May 2001 Innovation Prize
La Tribune - Entrepreneur Prize October 2001
12
Contents

• 2) Broadband Home Networking Challenges

13
Home Networking Facts

• TV over ADSL a reality
• The variety of applications now available drives
  the new requirements for home networking

Video content will accelerate the need for QoS
Guaranteeing delivery of these new paid for
services to end-users is a must! !
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Application vs. Bandwidth and QoS
Applications
Voice
Voice Data
Voice Data Video
Analogue

Analogue Digital
Digital

Double Play

TV on Demand

Modem
Simple Play

Video on Demand

Minitel

ADSL Modem

Videophone

Internet

IP Phone

Video Transmission

TV

MP3

Internet
Simple Play
Double Play
Triple Play
gt 56 kbits/s
gt 8 Mbits/s
gt 40 Mbits/s
Bandwidth
15
Contents

• 3) What is PLC ?

16
What is PLC?

• PLC  Powerline Communication 
• ? The ability to pass numerical information
  (Voice, Data, Images) over the electricity supply
  network using different techniques of modulation
  / demodulation
• Differents types of PLC
• -  Outdoor  or transmission using the external
  electrical wiring of a house, or building-
   Indoor  or transmission using the internal
  electrical wiring of a house or building
• Indoor PLC
• Narrow band is generally used for the transfer of
  command information / equipment management
• Broadband is used for the transfer of Broadband
  Internet, videos and files
• PLC technology was developed in the 1990s in the
  wake of Narrow Band PLC which had been in
  existence for ten years. The development of
   Indoor  solutions accelerated at the beginning
  of the year 2000 with the creation of the
  HomePlug Alliance in the USA

17
LEAs Broadband Technology and Expertise
DSL Sector
Level (dB)
Domestic Network
EDF
Indoor PLC
Outdoor PLC
CENELEC
50Hz 3kHz 148,5kHz
4MHz 12Mhz
22MHz
Control automatisation
Frequency (Mhz)
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What is HomePlug ?

• Narrow Band PLC beginning of the 1980s
• Broadband PLC beginning of the 1990s
• The development of  Indoor  solutions
  accelerated at the beginning of the year 2000
  with the creation of the HomePlug Alliance in
  the USA
• HomePlug is a consortium of recognised
  industrialists and business leaders, each an
  expert in their own field
• - - Creation (March 2000) Has grown from 13 to
  80 members Company profiles hardware and
  software design, semiconductor
  companies, electrical distributors and retailers.
• - - Field trials (May 2001) Publication of
  preliminary specifications 500 pilot
  sites (houses) to verify 3 important
  parameters ? reliability, speed of
  communication and interoperability
• -          -  HomePlug Compliant Program 
  (November 2001) First products from
  différent manufacturers are interoperable.
• - -  HomePlug Compliant Products  (January
  2002) First official announcement of the
  availability of HomePlug products on the market.

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The Benefits of Indoor PLC

• The  Indoor  PLC products available on the
  market are of the HomePlug type
• Products from different manufacturers are
  interoperable
• No need to lay new cabling to be able to connect
  one piece of equipment with another
• Each electrical socket becomes a connection
  point for access to the PLC network
• The multiplicity of electrical sockets allows
  you to be anywhere in your house or building and
  still be able to receive PLC signals
• PLC products are very  Plug Play  orientated
  and give you a simple, quick and robust
  deployment
• PLC technology enables you to access 3 key
  applications over the same medium voice (IP
  telephone), data (information), images (video)
• Broadband Internet access can be shared between
  several users
• Data-processing and multimedia equipment can be
  networked between users
• All data transmitted over the network is
  protected by a DES56bits type encryption
• It is possible to enlarge your existing cable
  network by extending it via a PLC network

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Indoor PLC Performances

• Current Specifications HomePlug V1.0.1
• Transmission of signals in the 12-22 MHz band
• Coexistence over the electrical supply network
  with an energy distribution of 50Hz and Narrow
  Band PLC (CENELEC band)
• Flow of 14Mbps raw data / actual flow available
  6 to 7Mbps
• Dynamically shared flow
• Number of potential users a maximum of 16
  simultaneously (recommendation)
• OFDM (Orthogonal Frequency Division
  Multiplexing) modulation, which is based on the
  simultaneous emission on n frequency bands
  (located between 2 and 30 MHz) with n carriers on
  each band
• Access protocol CSMA/CA (Carrier Sense
  Multiple Access / Collision Avoidance), which
  allows an effective and robust dialogue with the
  network layer.

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Growth Factors

• BROADBAND ACCESS BOOM
• 55 Million homes/businesses in Europe will be
  connected to Broadband by 2005 Gartner (12
  Million in 2003)
• STRONG MARKET PENETRATION OF BROADBAND IN THE
  PME AND SOHO
• 20 growth in Broadband connections in 2003 IDC
• THE DOMESTIC LAN MARKET IS SET TO EXPLODE
• - World market of 3.6 Billion EUROS in
  2006 Cahners
• COST IS THE MAJOR FACTOR!
• No re-cabling required
• EASY TO USE AND TO INSTAL
• - Plug and play, no complicated manual, no
  installation CD

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Wiring alternatives for the domestic Broadband
Network

• ETHERNET copper twisted pair cabling
• Requires re-cabling and involves changes to the
  home environment
• Existing telephone cabling
• - Variable network quality
• Not systematically available in every room
• Wireless (802.11 and Bluetooth)
• Problems with SECURITY and CONFIDENTIALITY
• Environmental and application constraints
• Complicated to install

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Comparison of Network Technologies 1/3
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Comparison of Network Technologies 2/3
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Comparison of Network Technologies 3/3
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Contents

• 4) Presentation of LEAs PLC Products
• 4.1 Professional Range
• 4.2 Residential Range

27
Contents

• 4) Presentation of LEAs PLC Products
• 4.1 Professional Range

28
Professional Range

• Connect
• Configure
• Surf and Share

NetPlug Pro PLN001-03
NetPlug PLN001-01
NetPlug PCI PLN001-04
ELEKTRA PLG001-01
SmartPlug PLN001-05
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LEA PLC Kit Solutions available
Starter Kit



Small Enterprise Kit
SoHo/ Hotel Broadband Kit
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Starter Kit 1/2
Starter Kit

• 2 Ethernet NetPlugs PLN001-01
• 1 CD-ROM with  SoftPlug  (PLC configuration)
• 2 Ethernet cables
• Quick Start installation guide

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Starter Kit 2/2
Share fast internet access via a Broadband
modem Share files between PCs network games
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Ethernet NetPlug PLN001-01 1/2
Design Features Electricity supply network
interface / Ethernet port Every electrical
socket in your home / building is a potential
network access point Encryption system to
protect data traffic via the electrical wiring
network Passwords and individual MAC addresses
are recognised and controlled by ELEKTRA Status
indicator lights allow you to check the
electricity supply and connections Prise
électrique gigogne Minimum configuration
required A computer with an operating system
that supports a TCP/IP network protocol A
10Mbps or 10/100Mbps Ethernet network card with
an RJ45 connector A NETPLUG for each piece of
equipment connected to the network via an
electrical socket
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NetPlug Ethernet PLN001-01 2/2
PLC interface Chipset HomePlug compatible
Security - DES56bit coding Interface -
2PT/CEE22, EN60320/C13, CEE(7) VII, Class 1
Speed up to 14Mb/ s

• General specifications
• Mains power supply - 230V, 50Hz
• Humidity max. 95 relative humidity
• Temperatures Operational from 0C to 40 C
• - Storage from -25 C to 85 C
• Dimensions - 120 x 64 x 90 mm
• Weight 0.4 kg
• Prise électrique gigogne
• Single PhaseE/CEE22, EN60320/C13,CEE(7) VII,
• Class 1

• Ethernet interface
• Chipset - Ethernet 10 Base T
• Interface - RJ45
• Speed - 10 Mb/s

• LED Indicator Lights
• Ethernet - Connection (active or not)
• PLC - Connection (active or not)
  - Activity
• Data - Collision on the PLC

34
SoHo Residential Kit 1/3

• 1 ELEKTRA
• 2 Ethernet NetPlugs PLN001-01
• 2 ADSL Filters
• Cables Ethernet / USB /
  Telephone / Power
• Quick Start Installation Guide
• 1 CD-ROM -  SoftPlug  (PLC config) -
  Users Manual (Fr/Eng) - USB Drivers

Small Enterprise Kit
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SoHo Residential Kit 2/3
Share Internet access and create a network -
Internet and Video
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Soho Residential Kit 3/3

• - Share Services (create a network)
• Share a Broadband Internet Access
• Connection to / extension of an existing LAN

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ELEKTRA Gateway PLG001-01 1/4
Design Features
Integrated ADSL modem Shared Internet access
via the electricity supply network thanks to its
integrated ADSL modem Theoretical speeds of
14Mbits shared dynamically, between up to 15
users, via the electrical network Every
electrical socket in your house/building becomes
a potential access point Easy to use Web type
configuration interface Centralisation of all
your network addresses (DHCP) Features which
allow you to control access to the Web, FTP and
other network services Integrated Firewall
The option of managing local servers via your
network equipment Encryption system to protect
data traffic via the electricity supply network
The option of connecting to an Ethernet LAN via
an Ethernet port on the front face of ELEKTRA
(network extension) Software interface
configuration possible via the PLC, Ethernet or
USB ports Control of Internet access with a
planned management system based on the services
available and the network user profiles
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ELEKTRA Gateway PLG001-01 2/4
The REAL differentiating factors compared to the
competition
39
ELEKTRA Gateway PLG001-01 3/4
The REAL differentiating factors compared to the
competition
40
ELEKTRA Gateway PLG001-01 4/4
Protocols WAN Interface - ADSL G.DMT (ITU
G992.1) - ANSI T1.413 Transport - ATM
Layers - AAL5 - ATM
Encapsulation - AAL5 (RFC 2684)
multi-protocol - Point to point over ATM PPPoA
(RFC 2364) - Point to point over Ethernet PPPoE
(RFC 2516) Network LAN - HomePlug
compatible chipset - Ethernet 10/100 base T
(IEEE 802.3) - USB 1.1 (RNDIS compatible)
IP protocols - TCP/UDP/IP - Static routing
IP services - DHCP server - Local DNS and
DNS relay Configuration Interface -
Web server - Telnet - Compact Flash
Maintenance - Download updated software from the
Internet - Default configuration reset button
Advanced - Network preferences - NAT
configuration - DHCP server - ADSL
parameters Security
Encryption - DES56bit (data over the electricity
supply network) Internet access - Planning
controls available (dates, times) for users to
access Internet services Firewall -
Linux firewall Local servers - Option of
shared local server access via your connected
network equipment
Interfaces - Ethernet 10/100 Base T RJ45 -
USB type 2 - ADSL RJ11 - Electricity
depends on the country of installation LED
indicators - Power supply - Ethernet -
Connection (active or not) - USB - Connection
(active or not) - PLC - Connection (active or
not) - ADSL - Connection (active or not) Speed
- Ethernet 10/100 Mb/s - USB up to
12Mb/s - ADSL up to 8Mb/s downstream, 800kb/s
upstream - Electricity up to 14Mb/s
Mains power - 230V, 125mA, 50Hz - Power
supply lead (MonophaseEarth/CEE22, EN60320/C13,
CEE(7) VII, Class 1) Humidity - max. 95
relative humidity Temperatures - Operational
from 0C to 40 C - Storage from -25 C to 85
C Dimensions - 180 x 50 x 210 mm Weight - 2
kg
41
SME/HOTEL Broadband Kit 1/4

• 1 ELEKTRA
• n NetPLug Pros PLN001-03
• Cables Ethernet / USB / Telephone / Power
  supply
• VLAN Quick Start Installation Guide
• 1 CD-ROM  SoftPlug  (PLC
  configuration) User Manual (Fr/Eng)
  USB Drivers

SoHo Hotel Broadband Kit
42
SME/HOTEL Broadband Kit 2/4

• Video Streaming
• IP Telephony
• Multi User Internet Access

43
SME/HOTEL Broadband Kit 3/4
44
SME/HOTEL Broadband Kit 4/4

• Multi User Internet Access
• VLAN Configuration Ensures Confidentiality

45
NetPlug Pro PLN001-03 1/4

• Design Features
• VLAN / Video Multicast / QoS
• Interfaces with the electricity supply network /
  Ethernet port
• Every electrical socket in your house / building
  becomes a potential network access point
• Encryption system to protect data traffic via
  the electricity network
• Password and individual MAC addresses
  recognised and controlled by ELEKTRA
• Status indicator lights allow you to check the
  electricity supply and Ethernet connections
• Minimum configuration required
• A computer with an operating system that
  supports a TCP/IP network protocol
• An Ethernet 10Mbps or 10/100Mbps network card
  with an RJ45 connector
• A NETPLUG for each piece of equipment connected
  to the network via an electrical socket.

46
NetPlug Pro PLN001-03 2/4
Technical Specifications

• Network LAN - HomePlug compatible
  chipset - Ethernet 10 base T (IEEE
  802.3) - USB 1.1 (RNDIS compatible)
  IP Protocols - TCP/UDP/IP - UPnP
  optional Network Address- AutoIP,
  DHCP customer or static Bridge
  - transparent on the Ethernet / USB
  interfaces
• Security Encryption - DES56bit (data over
  the electricity supply network) - NEK
  control via ELEKTRA VLAN
  - meets the 802.1q standard - 4094
  tags (controlled via ELEKTRA)
• Interface - Ethernet 10 Base T  RJ45
  - USB  type 2 - Electricity 
  European single phase (no earth)
• LED Indicator Lights - Supply -
  Ethernet connection / Active or not - USB
  connection / Active or not - PLC
  connection/ Active or not - Collision on
  PLC Button - Default configuration (NEK
  universal key)
• Speed - Ethernet  10 Mbp/s -
  USB  up to 12 Mbp/s - PLC  14 Mbp/s raw
  data (actual rate 6-7 Mbit/s)

Advanced Functions

• Multicast - optimisation of the speed to 7Mbit/s
  for the diffusion of Multicast video streaming
  (instead of 500kbit/s in normal mode)
• QoS- management of the CAP priorities (Channels
  Access Priority) which deliver Voice over IP and
  RTP services

General Specifications

• Supply - 230V, 50Hz, 14W- power supply lead IEC
  227, single phase, DIN 49464F, CEE 7/XVI
• Temperature - Storage  -25C to 85C-
  Operational  0C to 40C
• Humidity Less than 95 relative humidity
• Dimensions- 208 x 50 x 135mm
• Weight - 860g

47
NetPlug Pro PLN001-03 3/4
The REAL differentiating factors compared to the
competition
48
NetPlug Pro PLN001-03 4/4
The REAL differentiating factors compared to the
competition
49
LEAs Broadband Wireline Expertise

• LEA conceives and industrialises its own
  products
• LEA is also an industrial partner in developing
  its unique CDC solutions
• The PCI NetPlug concept
• LEA anticipates the future with the
  integration of PLC in building infrastructures
• The SmartPlug concept a NetPlug module embedded
  in the electrical wall socket

Innovation Competition Silver Medal in the
Intelligent Building Category for The
Embedded PLC Smart-Plug
50
Contents

• 4) Presentation of LEAs PLC Products
• 4.2 Residential Range

51
Residential Range
Ethernet NetPlug PLN002-01

• Connect
• Configure
• Surf and Share

ELEKTRA PLG001-01
USB NetPlug PLN002-02
52
LEA PLC Kit Solutions available
FAI Kit (Ethernet or USB)

Residential Kit
53
Starter Kit 1/3
FAI Kit ()

• 2 Ethernet NetPlugs PLN002-01
• 2 USB NetPlugs PLN002-02
• 1 Ethernet NetPlug PLN002-01 1 USB NetPlug
  PLN002-02
• 1 CD-ROM for software configuration/PLC network
  security
• 1 Ethernet or USB cable per NetPlug
• Quick Start Installation Guide

() FAI Fournisseur daccès Internet/Internet
Access Supplier
54
Starter Kit 2/3
Sharing files between PCs via the electrical
supply network
55
Starter Kit 3/3
Share Broadband Internet access via a Broadband
modem Share files between PCs network your games
56
Ethernet NetPlug 1/2
Design Features Electrical supply network
interface / port Ethernet Plug Play Every
electrical socket in your home / building becomes
a potential network access point Encryption
system to protect data via the electricity
network Pass words and individual MAC addresses
are recognised and controlled by ELEKTRA Status
indicator lights allow you to check the
electricity supply and Ethernet
connections Minimum configuration required A
computer with an operating system that supports
the TCP/IP network protocol A 10Mbps or
10/100Mbps Ethernet network card with an RJ45
connector A NetPlug for each piece of equipment
to be connected to the network via an electrical
socket.
57
Ethernet NetPlug 2/2
PLC Interface Chipset HomePlug compatible
Security - DES56bit coding Interface - IEC
227 Single phase - DIN 49464F, CEE 7/XVI
Speed up to 14Mb/ s

• General Specifications
• Mains Power Supply - 230V, 50Hz
• Humidity max 95 relative humidity
• Temperatures Operational from 0C to 40 C
• - Storage from -25 c to 85 C
• Dimensions L80 x H105 x P85 mm
• Weight 0.4 kg

• Ethernet Interface
• Chipset - Ethernet 10 Base T
• Interface - RJ45
• Speed - 10 Mb/s

• LED Indicator Lights
• Ethernet - Connection (active or not)
• PLC - Connection (active or not)
  - Activity
• - Collision on PLC

58
NetPlug USB 1/2
Design Features Electrical supply network
interface / USB 1.1 port Plug Play Every
electrical socket in your home becomes a
potential network access point Encryption
system to protect data via the electricity
network Pass words and individual MAC addresses
recognised and controlled by ELEKTRA Status
indicator lights allow you to check the
electricity supply and USB connections Minimum
Configuration required A computer with an
operating system that supports the TCP/IP network
protocol A USB port on the equipment to be
connected A NetPlug for each piece of equipment
to be connected to the network via an electrical
socket.
59
USB NetPlug 2/2
PLC Interface Chipset HomePlug compatible
Security - DES56bit coding Interface - IEC 227
single phase - DIN 49464F, CEE 7/XVI Speed
up to 14Mb/ s

• General Specifications
• Humidity max 95 relative humidity
• Temperatures Operational from 0C to 40 C
• - Storage from -25 C to 85 C
• Dimensions L55 x H90 x P72 mm
• Weight 0.2 kg
• 90 rotating plug

• USB Interface
• USB 1.1
• Speed - 12 Mb/s

LED Indicator Lights PLC - Connection
(active or not) - Activity
- Collision on PLC
60
Residential Kit 1/2

• 1 ELEKTRA
• 2 Ethernet USB NetPlugs
• 2 ADSL filters
• cables Ethernet / USB /
  Telephone / Power Supply
• Quick Start Installation Guide
• 1 CD-ROM -  SoftPlug  (PLC config) -
  Users Manual (Fr/Eng)- USB drivers

61
SoHo Residential Kit 2/2
Share Internet access and create a network -
Internet and Video
62
Agenda

• 5) The stakes involved with the CE brand on PLC
  products

63
What is the CE brand mark?

• - CE Communauté Européenne/European Community
• It is the mandatory brand mark for products
  which are marketed in Europe
• The company that markets a product (manufacturer
  or importer) can self-certificate their products
  if they hold a compliance certificate
• Company directors can be held criminally
  responsible if the company does not conform
• For LEA, as a manufacturer, the CE brand mark
  shows - a commitment to the conformity
  of LEA products - conformity tests
  carried out by an independent, certified
  laboratory - product conformity with
  respect to applicable standards

64
Standards in force
() residential standards currently being
revised to take PLC technologies into account
65
Electrical Safety Standard EN60950

• - against the risks of fire (e.g. choice of
  plastic materials), against overheating
• -  against the risk of the presence of toxic
  substances and/or dangerous levels of radiation
  (e.g. laser)
• -  against the risk of injury by the mechanics of
  the product (e.g. no projecting angles)
• against the risks of electric shock (e.g. by
  lightening), de dissipation dénergie impromptue
• ? impacts on the design of electronic cards
• ? impacts on the inclusion of specific protection
  components

66
CEM EN55022 / EN55024

• against external factors that may adversely
  affect the normal behaviour of the product
• against internal factors, generated by the
  product itself, that may affect its external
  environment
• ? impacts on the design of electronic cards
• ? impacts on the inclusion of specific components

Emission level (dB)
CEM (Europe) Requirements
- Usually 15 dB
HOMEPLUG PRODUCTS
3-148.5kHz 4MHz 12MHz
22MHz
Frequency (Mhz)
67
Contents

• 5) LEAs Customer Support

68
LEAs Customer Support

• A complete service package, comprising
• Technical Support level 1 0 825 826 999 (n
  INDIGO) support-plc_at_leacom.fr
• Plus theTechcity Hotline set up by LEA- 6 days a
  week, 8.00am-8.00pm, Monday to Friday,
  9.00am-8.00pm Saturdays- for technical and sales
  information, help with installation and
  configuration, problem solving
• Technical Support level 2 pierre.collet_at_leacom.f
  r
• After-Sales Technical Support Manager Pierre
  COLLET / LEA- 5 days a week, 9.00am-6.00pm,
  Monday to Friday- for technical information,
  product training
• ? Technical Support level 3 LEAs RD Department
• ALL LEAs PLC products are designed by our HW/SW
  team, based in COURBEVOIE (12 EMPLOYEES). They
  are available on site for support / in-depth
  training

69
LEA Your Partner For Broadband Networking
Without Re-cabling
LEA SA52/54 rue du Capitaine Guynemer92415
COURBEVOIE CEDEX FranceTel 33 (0)1 49 97 05
30Fax [phone]
www.leacom.fr