Key Performance Indicators: Overview

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Key Performance Indicators Overview

• Patricia Buckley, Ph.D.
• Patricia.Buckley_at_esa.doc.gov

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Why Do We Want These Data?
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Why is ICT Deployment Critical?

• ICT use leads to increased productivity
• ICT is a source of high wage jobs
• ICT support sector development

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Why is Measurement Critical?

• How do you know what is working?
• How do you know what needs to be changed?
• Information needed to adjust in a rapidly
  changing world
• Regulation
• Education

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Regulatory Data Telecommunications Sector

• Market Entry
• Interconnection
• Spectrum Management
• Numbering
• Price Regulation
• Universal Service
• Service Quality

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Firms Providing Telecommunications Services Are
Required to file

•          Domestic Section 214 Approval
•          FCC Form 395 Common Carrier Annual
  Employment Report and Discrimination Complaint
  Requirement
•          FCC Form 477 Local Competition and
  Broadband Reporting
•          FCC Forms 492 and 492A Rate of Return
•          FCC Form 499-A Telecommunications
  Reporting Worksheet  
•          FCC Form 499-Q Telecommunications
  Reporting Worksheet  
•          FCC Form 502 Numbering Resource
  Utilization/Forecast (NRUF)
•          Section 1.47(h) Designation of Agent
  for Service of Process
•          Section 1.8001 Commission Registration
  System (CORES)
•          Automated Reporting Management
  Information System (ARMIS)  
•          Section 43.21(c) Letter  
•          Interstate Service Tariff
•          Section 64.709 Interstate Service
  INFORMATIONAL Tariff Requirement
•          Section 64.1195 Carrier Registration
  Requirement
•          Section 64.1900 Geographic Rate
  Averaging Certification
•          Section 64.2105  
•          Regulatory Fees

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And if they are international providers, they
also must file
         International Section 214
Approval          International Service
Tariff          Section 43.61 International
Traffic Data          Section 43.82
International Circuit Data
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US Federal Communications Commission Statistical
Publications

• Consumer Governmental Affairs Bureau
• Quarterly Inquiries Complaints Reports
• International Bureau
• Annual International Telecommunications Data
• Trends in the International Telecommunications
  Industry
• Annual Circuit Status Report

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US Federal Communications Commission Statistical
Publications

• Media Bureau
• Media Reports on the Cable Industry
• Wireless Telecommunications Bureau
• Commercial Mobile Radio Services (CMRS)
  Competition Reports
• Wireline Competition Bureau
• Analyses and Data on the Telecommunications
  Industry