Chapter 11: Effective Communication in Task Groups and Teams

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Chapter 11 Effective Communication in Task
Groups and Teams
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Content

• Chapter check
• Define Social Groups
• Define Personal Growth Groups
• Define Task Groups
• Define Leadership
• Decision-Making Methods
• Question to ponder on

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Chapter Check

• Define SOCIAL GROUP, PERSONAL GROWTH GROUP and
  TASK GROUP

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Social Groups

• Provide us with recreation and the stimulation of
  conversation with people we enjoy
• More focused on interpersonal climate

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Personal Growth Groups

• Communication is personal in topic and tone and
  its goals are to support members and to help them
  clarify and address issues in their lives

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Task Groups

• Focus on accomplishing a particular objective,
  such as improving the quality of work, generating
  policy or resolving problems

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Six Types of Task Groups

• Project Teams
• consist of a number of people who have special
  expertise in relation to some project who work
  together over a period of time
• 2. Focus Groups
• used to find out what people think about a
  specific idea, product, issue or person
• guided by a facilitator

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Six Types of Task Groups

• 3. Brainstorming Groups
• harness group discussions creative potential
• guided by leaders/facilitators
• 4. Advisory Groups
• - inform or recommend to others who make the
  actual decisions

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Six Types of Task Groups

• 5. Quality Improvement Teams
• 3 or more people from different areas of an
  organization who work together to improve quality
  in the organization
• 6. Decision-Making Groups
• - exists to solve problems or make decisions

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Leadership

• Set of functions that assists groups in
  accomplishing tasks efficiently while maintaining
  a good climate

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Styles of Leadership

• Laissez-Faire
• do nothing
• Laid-back and nondirective
• 2. Authoritarian
• directive and dictatorial
• 3. Democratic
• provides direction and guidance

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Styles of Leadership

• 4. Authority Rule
• - occurs when an individual or group with power
  tells a group what to do and the group satisfies
  the authoritys decision

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Decision-Making Methods

• Consensus
• involves wide participation and long discussions
  asking everyone
• 2. Voting
• decision is made based on the support of a
  certain number of group members
• 3. Compromise
• - members work out a solution that satisfies each
  persons minimum criteria but may not fully
  satisfy all members

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Question to ponder on

• Are you satisfied with the type of leader US has?
  Why or why not? What type of leadership do you
  think is best for US?