Service Management Requirements for TDR

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Service Management Requirements for TDR

• Hal Folts, Sr Systems Engineer
• National Communications System

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Disaster Strikes
earthquakes
hurricanes/typhoons
and other major disasters

• Natural and Man-made
• Unexpectedly or slowly developing
• Initial response by local emergency services
• Followed by deployed emergency services

3
Telecom Capabilities

• Public services
• Wire phones
• Mobile phones
• Internet

• Land Mobile Radio
• Trunked Radio Systems - TETRA
• Satellite links
• Mobile broadband systems - MESA
• Amateur Radio

4
ITU-T Study Group 4
Telecommunication Management Including Telecommuni
cations Management Networks (TMN)
Draft (stable) Recommendation M.3350
(M.ets) Requirements for ETS Management Service
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ETS Management Service
Enables on-line interchange of critical telecom
management information between disaster relief
operations and telecom service provider across
the TMN X-Interface in real-time to support
disaster relief operations
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SC/SP Ops Interaction
Disaster Relief Operations

• Request activation
• Modify parmeters
• Request deactivation
• Register ETS users
• Submit trouble reports
• Request status
• Request reports
• Administer alert triggers

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SC/SP Ops Interaction
ETSMS

• ETS usage reports
• ETS security event alerts
• Degradation alerts
• Status change alerts

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SC/SP Relationships
contracts
Service Customer SC
Srvice Customer SC
uses ETSMS
contracts
authorizes
Service User SU
Controls/ configures/ maintains
uses ETS
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TMN Management Levels
Business Management
Service Management
Network Management
Element Management
Network Elements
10
Telecom Mgt Net Architecture
Disaster Relief Operations
Emergency Operations Center
X Interface
X Interface
X Interface
Disaster Management Information Database
Telecom SP Management Domain
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Thank You
Hal Folts