Title: The Emotion Wheel: Primary and Mixed Emotions
1The Emotion Wheel Primary and Mixed Emotions
Love
Joy
Acceptance
Fear
Anticipation
Surprise
Anger
Sadness
Disgust
Remorse
2INFLUENCES ON EMOTIONAL EXPRESSION
3Influences on Emotional Expression
- Culture
- Gender
- Social Conventions
- Social Roles
- Inability to Recognize Emotions
- Fear of Self-Disclosure
4Culture
- Collectivist Cultures (e.g. Japan, India)
- More apprehensive about relational communication
than Americans and Europeans - Prize harmony among members of their in group
- Discourage expression of negative emotions that
might upset relationships among people who belong
to it - Frank about expressing negative emotions toward
outsiders - Could regard North Americans as overly
demonstrative
5Culture
- Individualistic Cultures (U.S., Canada)
- Fear of strangers and risky situations more
likely to frighten people in the U.S. than in
Japan - Feel comfortable revealing their feelings to
people with whom they are close - Individualists more likely to hide such emotions
as dislike - North Americans might view collectivist Asians as
less than candid
6Gender
- Research suggests there may be some truth to the
cultural stereotype of the unexpressive male and
the more demonstrative female. - Women more likely to express feelings of
vulnerability, including fear, sadness,
loneliness and embarrassment. - Men rarely express the above to male friends, but
may open up the the women they love.
7Gender
- Difference may also exist in sensitivity to
others emotions - Women may have greater ability to recognize
emotions that are expressed in the facial
expressions, movements, and vocal cues of others. - Gender is not the only variable that affects
emotional sensitivity - People generally better at recognizing emotions
of members of the same sex - Familiarity with the person leads to greater
sensitivity. - Difference in power
- Gender differences are statistical averages, and
many men and women dont fit these profiles.
8Gender - Womens SpeechTalk is the essence of
relationships. Women tend to
- match experiences to communicate equality
- Ive felt the same way.
- show support for others
- I think you did the right thing.
- ask questions for greater understanding
- Tell me more about what happened.
- invite others to speak
- How was your day? Tell me about your
meeting. - usually respond in some way to what others say
Tell me more. Thats interesting. (nod, eye
contact) - use more tentative speech with qualifiers
- Im probably not the best judge of this, but...
- That was a pretty good movie, wasnt it?
9Mens SpeechMen tend to
- give advice
- Dont let him do that to you. You ought to
tell him... - dominate the conversation
- boys and men talk more frequently than women
- men interrupt to control conversation
- express themselves in absolute ways
- communicate in general terms, distanced from
concrete experiences and feelings - tends not to be highly responsive
- yeah or umhmm
- lack of expressed sympathy and understanding
10Social Conventions
- In mainstream U.S. Society unwritten rules of
communication discourage direct expression of
most emotions - Comfortable with making statements of fact or
opinion - Emotions that people share are usually positive.
- Communicators reluctant to embarrass
- Displays of anger usually suppressed
- child raising
- work place
- personal relationships
- Social rules even discourage too much expression
of positive feelings
11Social Roles
- Sales people taught to smile at customers no
matter how obnoxious - Teachers must be rational, instructing students
with total impartiality - Students rewarded for asking acceptable
questions, but otherwise being submissive
12Inability to Recognize Emotion
- Because of restrictions, many of us lose the
ability to feel deeply. - Crying often difficult
- Years of denying anger makes the emotion
difficult to recognize. - For someone who has never acknowledged love for
ones friends, accepting that emotion is difficult
13Fear of Self-Disclosure
- In a society that discourages expression of
feelings, emotional self-disclosure can seem
risky - Expression of affection might be construed as a
romantic invitation - Confession of uncertainty might be viewed as
weakness. - Emotional honesty may make others feel
uncomfortable - Chance that emotional honesty could be used
against you, either out of cruelty or
thoughtlessness
14GUIDELINES FOR EXPRESSING EMOTION
15Recognize your Feelings
- Physiological changes
- Nonverbal behavior
- Verbal messages
16Choose the Best Language
- We suffer from limited emotional vocabularies
- Several ways to express a feeling verbally
- Through single words Im angry (or
depressed, curious,) - By describing whats happening to you My
stomach is tied in knots, Im on top of the
world. - By describing what youd like to do I feel
like running away, Id like to give you a hug,
I feel like giving up. - Emotionally counterfeit feelings
- I feel like (want) to go to the show. Better
Im bored and want to go to the show. - I feel like weve been seeing too much of each
other. Better I think weve been seeing too
much of each other and I feel confined.
17Share Mixed Feelings
- You might express your anger but overlook the
confusion, disappointment, frustration, sadness,
or embarrassment that preceded it.
18Recognize the Difference between Feeling and
Acting
- Because you feel a certain way does not mean you
have to act on it - Pretending that nothing is the matter, however,
will do nothing to diminish your resentful
feelings.
19Accept Responsibility for Your Feelings
- Language should refect the fact that you are
responsible for your feelings - Instead of Youre making me angry, say, Im
getting angry. - Instead of You hurt my feelings, say, I feel
hurt when you do that. - People dont make us like or dislike them, and
believing that they do denies the responsibility
each of us has for our own emotions.
20Choose the Best Time and Place to Express Your
Feelings
- The first flush of a strong feeling is not the
best time to speak out. - Wait until you have thought out carefully how you
might express yourself in a way that will be
heard. - Be sure the recipient of your message is ready to
hear you out before you begin.
21Express Your Feelings Clearly
- You can often summarize them in a few words
--hurt, glad, confused, excited, resentful, etc. - Avoid overqualifying or downplaying your
emotions, Im a little unhappy or Im pretty
excited or Im sort of confused.
22Express Your Feelings Clearly (Contd.)
- Avoid expressing feelings in a coded (indirect)
manner - Direct Im lonesome.
- Indirect I guess there isnt much happening,
so if youre not busy, why dont you drop by? - People who send coded messages stand less of a
chance of having their emotions understood --and
their needs met. - Make sure you and your partner understand that
your feeling is centered on specific
circumstances rather than being indicative of the
whole relationship. - Instead of saying, I resent you, say, I resent
you when you dont keep your promises. - Rather than, Im bored with you, say Im bored
when you talk about money.
23Feelings and Phrases
- Choose a situation from Column A and a receiver
from column B. - Create a statement that would effectively express
your feelings for this combination.
Column A Situations a. You have been stood up
for a date or appointment. b. The other person
pokes fun at your schoolwork. c. The other
person compli- ments you on your ap- pearance,
then says, I hope I havent embar- rassed
you. d. The other person gives you a hug and
says, Its good to see you.
Column B Receivers a. An instructor b. A
family member (You decide which one.) c. A
classmate you dont know well d. Your best
friend
24MANAGING DIFFICULT EMOTIONSFacilitativeDebilita
tive
25Facilitative vs. Debilitative
- Facilitative contribute to effective functioning
- Less intense than debilitative
- a little nervousness may improve performance
- some anger or irritation may be constructive
- a little suspicion can make people more effective
communicators - Facilitative of shorter duration
- Depression natural after losing a job or after a
failed relationship - Life-long grieving over your loss accomplishes
nothing - Staying angry for a wrong inflicted years ago
punishes yourself.
26You Can
STOP DEBILITATIVE FEELINGS!
27THOUGHTS CAUSE FEELINGS
28Thoughts cause feelings
- Its common to say that strangers or your boss
- makes you nervous like a bee sting causes pain
- Event Feeling
- Bee sting Physical Pain
- Meeting strangers Nervousness
- Looking at emotions this way, you seem to have
little control over how you feel. But you do It
is not events such as meeting strangers or being
jilted by a lover that cause people to feel bad,
but rather the beliefs they hold about these
events.
29Thoughts cause feelings
- Its interpretations people make of an event,
during the process of self-talk, that determine
their feelings. Thus, a model for emotions,
looks like this - Event Thought Feeling
- Being called names Ive done something
wrong. hurt, upset - Being called names My friend must be
sick. concern, sympathy - Hearing, I love you This is a genuine
statement. delight (perhaps) Hearing,
I love you S/hes just saying this anger
to manipulate me. - One study revealed that women are more likely
than men to regard expressions of love as genuine
statements instead of attributing them to other
causes.