Developed by

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Disability Training
Module 3 Assistive Technology Training

• Developed by
• Karen N. Hoopes
• Disability Program Navigator
• Tri-County Workforce Center

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Assistive Technology Topics

• Review of Disability Facts
• Understand Types of Disabilities
• Blind/ Low Vision
• Deaf/ Hard of Hearing
• Mobility Impairments
• Learning Other Hidden Disabilities
• Learn How to Comfortably Assist Customers with
  Disabilities
• Learn to Recommend the correct equipment for the
  job
• Understand Assistive Technology Resources
• Real Situations / Case studies
• Learn to Operate Assistive Technology Equipment
• Final Exam

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Disability Facts

• 54 million Americans with disabilities
• 70 are unemployed
• 7 out of 10 (73) people want to work
• People with disabilities, are the largest
  minority group
• Its the only minority group that anyone can join
  at any time

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Some General GuidelinesReview of Disability
Etiquette

• Speak directly to the person, not to an
  interpreter or translator
• Do not distract service animals
• Avoid using inappropriate phrases (handicapped,
  crippled etc.)
• Treat adults in an adult manner (no baby talk)
• Be at eye-level with someone in wheel chair
• For deaf people tap the shoulder face them, let
  them know when youre leaving
• Be patient with people who have speech
  difficulties

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When Assisting Customers with Disabilities

• Offer services for persons with disabilities to
  everyone
• Dont be afraid to offer assistance if you see a
  customer is struggling
• Be tactful and diplomatic in offering (Examples)
• Wait for the customer to tell you if you can
  assist before proceeding
• Assist the customer in the way the customer has
  requested if it seems reasonable
• If you cannot assist in the way a customer asks,
  find an alternative, effective solution and offer
  it.
• Under law, it is not an option to say NO..SORRY
  We are required to provide a reasonable
  accommodation for people with special needs.

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Module 3 Assistive Technology in the One-Stop

• Learning Objectives
• Identify the assistive technology available in
  the One-Stop
• Effectively recommend the correct technology for
  a specific disability
• Understand the resources available to help you
  operate the AT equipment

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Assistive Technology

• Technology that allows persons with disabilities
  to be productive
• A reasonable accommodation for people with
  disabilities
• Equipment available in the One-Stop Center
• Blind Low Vision
• Deaf Hard of Hearing
• Mobility Impairment
• Learning Disability

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Blind

• Kurzweil 1000
• Reading paper documents
• Program software to scan and read printed text
  aloud

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Blind

• JAWS for Windows Pro
• Program reads screen out loud
• Obeys spoken computer commands

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Blind
Braille Labeler
To label documents, forms, Disks and other items
using Braille
Did you Know? Only 5 of blind people read braille
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Low Vision

• Zoomtext
• Use when difficult to see computer screen
• Increases magnification of text, icons, and
  images on the computer screen
• Reads to user
• Increases size and shape of mouse
• Has a cursor locater

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Low Vision

• Big Keys LX
• large
• Easy to see
• 1-inch letters

For people that have difficulty seeing the Keys
on a keyboard
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Low Vision

• Pocketviewer
• Magnifies paper print
• Portable video magnifier
• Similar to a magnifying glass
• Place over paper, photos, charts and read

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Low Vision

• Smartview 3000
• Magnifies a paper document or photos
• Place document on platter and move to view
  document
• Similar to a microfiche reader

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Deaf

• Relay Colorado
• Provides full telephone access to deaf and hard
  of hearing
• Relay agents complete calls and stay online to
  relay messages
• 800-659-2656 or TTY 800-659-4656 if using an
  ASCII computer interface. Hearing users
  800-659-3656

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Sprint Relay Service

• Can call from any web-enabled device personal
  computer, mobile phones or PDA devices
• Supports English, Spanish or French Creole
• www.sprintrelayonline.com to make a call
• Browse contacts or call Sprint Relay Customer
  Service at 800-676-3777

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Deaf

• Supercomm 4400 IV TTY
• Teletext device that allows a person who is deaf
  to communicate text over a phone line
• Use of special abbreviated codes

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The Language of TTY CallsA Conversation Example

• Hello, Access Board, this is Jane Smith, may I
  help u? GA
• Dept. Of Justice, Ms. Smith here. May I help u?
  GA
• Good AM, this is Ms. Smith at the Dept. of
  Agriculture. GA
• Thank u for calling, bye to SK or GA
• Have a good day. GA to SK

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Sample Abbreviations Used in TTY Communications
Tomorrow TMR Are R Because CUZ Hold HD Go
ahead GA XXX to correct spelling To show
appreciation SMILE You U Stop Keying
SK Could CUD
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Hard of Hearing

• Pocket Talker Pro
• Individuals who have difficulty hearing during
  conversation
• Portable assistive listening device
• Ideal for 11 or small group

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Hard of Hearing

• Hearing Helper PFM 350
• For people who have difficulty hearing an
  instructor in a classroom setting
• Provides amplification for workshops group
  meetings
• Uses AM FM radio

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Deaf

• Webcam
• Web camera used with Colorado Relays Video Relay
  service.
• Allows a person who prefers sign language to
  communicate with an operator
• Relay operator and user see each other
• User speaks to a relay operator using ASL

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Hard of Hearing

• Dialog VCO with Port
• For individuals who have difficulty hearing on
  the phone and who have clear speech
• Increases volume changes pitch of phone
• Works with Colorado Relays VCO service

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Mobility Impairment

• Rollerball Trackball Plus
• Used in place of a mouse
• Provides better control
• Back forth sliding motion with arm, instead of
  hand motion

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Mobility Impairment

• Ergonomic Keyboard

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Mobility Impairment

• Mini Keyboard with Key guard to steady fingers

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Mobility Impairment

• Dragon Naturally Speaking
• Enter text into programs by talking instead of
  typing
• Used to
• compose letters, memos, and send email messages
• Enter data into forms or spreadsheets
• Work on the Internet
• Start Programs and open menus

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Learning Disability
Product for Microsoft Word Users

• Wordsmith
• Provides Assistance with reading and writing
• Reads text aloud
• Helps construct words and sentences
• Provides advanced spell checking
• Scans documents
• Reads screens

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Learning Disability

• WYNN Wizard
• For people that have difficulty reading
• Ideal as a talking web browser and document
  reader
• Provides the ability to scan a printed page and
  convert it to electronic text
• Speech synthesis enables text to be read aloud
• Can scan and read word processing, text files,
  and the Internet

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Mobility Impairment
Power Table
Power Arrows raise table up and down to adjust
the height of the work surface
Used by people in wheel chairs
And useful for very tall or very short people!
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Assistive Technology Resources

• One Stop Assistive Technology Reference Card
• Product Reference Cards and Manuals from
  Manufacturer
• Assistive Technology Cheat Sheet
• Help text within software programs
• Disability Program Navigator

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Real Situations

• Exercise 2
• Discuss real life scenarios
• Recommend accommodations or assistive technology
  needed
• Explain what resources you would use for help
• Spokesperson presents to the group

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Test Your Assistive Technology IQ

• Go to Module 3 Assistive Technology of the
  Disability Written Examination
• Record your answers to the questions on the
  Assistive technology section of the answer sheet
• Review answers with Class

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Summarize Your Learning
What did you learn today?