Janet G Schnall, MS, AHIP

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Finding Measurement Tools Any Time, Any Place
An Interdisciplinary, Self-Help Web Tutorial

• Janet G Schnall, MS, AHIP
• Angela Lee, MLS, MSW
• Joanne Rich, MLIS

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Objectives

• Describe evolution of alternative model for
  developing web tutorials
• Demonstrate new technologies used to design
  tutorials, i.e. Camtasia video,Try It
• Share evaluation results of the tutorial

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University of WashingtonHealth Sciences Libraries

• Part of a large urban academic medical center
• Serves 6 nationally ranked health sciences
• schools
• 20,000 primary clients (faculty, staff, students)

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• Education by HSL Liaisons 2003
• 326 sessions
• 6,280 participants
• 90 in curriculum or point of use
• 47 out of library

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UW School of Nursing

• Ranked 1 by U.S. News and World Report every
  year since survey began in 1984
• 495 students, including 300 graduate students
• 120 faculty plus 600 clinical faculty
• Offers BSN, MN, MS and PhD degrees

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Nursing Curriculum IntegrationSix Core Modules

• Getting Started with Library Resources
  Literature Searching
• Navigating the Web Using Search Tools and
  Evaluating Resources
• Basic Introduction to Evidence-Based Practice
  Resources
• Research to Practice Advanced Techniques for
  Finding Information for Clinical Practice
• Managing the Literature with Current Email Alert
  Services and EndNote
• Finding Measurement Tools

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UW School of Social Work

• Ranked 3 by U.S. News and World Report
• 490 students, including 370 graduate students
• 64 faculty plus 250 clinical faculty
• Offers BASW, MSW, and PhD degrees

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Social Work Curriculum IntegrationIn-Course
Instruction

• Finding Social Work Practice Research
• Finding Measurement Tools
• Community Practice Introduction to the Census
• Community Resources for Case Management
• Legislative Advocacy
• Grant Writing and Fund Development Resources

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Why transform static to interactive tutorials?

• Increased numbers of off-campus and distance
  students
• Need for any time, any place virtual learning
  space
• Emerging digital library
• User demand web products, customization

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Immediate Steps

• Hired Educational Technology specialist
• Created first two prototypes
• EndNote
• Rx Finding Drug Information
• Developed latest model
• Finding Measurement Tools

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Evolution of Teaching Technologies
Interactivity
Camtasia videos Try-Its Question-Answer
Paths Pieces
Chunking information Multiple entry points
Sample Searches
Process
Screen shots Process-oriented
Web Outlines
Flat tutorial Resource-oriented
Content
Resources
PBL/EBM
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Web Outlines Conventional Tutorial

• List of Sources/Links
• Static presentation
• Resource-oriented
• Library designed
• Single entry point
• Text-based

Xxxxxxxxxxxxxxxxxxxxxxx
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Sample Searches

• Screen shots
• Process-oriented
• Produced with Photoshop or Powerpoint
• Permit on campus and remote access

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Sample Searches
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Paths Pieces

• Chunking or piecemealing information
• The process of separating information into brief
  sections in order to improve learner
  comprehension and retention.
• Multiple entry or access points
• The process of creating multiple paths into the
  tutorial.

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Chunking Information
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Multiple Entry Points
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Interactivity

• Multiple activities/samples
• Interactive design
• Case-based
• Process-oriented
• User focused
• Multiple entry points
• Technology-driven

Interactive tutorial
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Design Principles

• Static Interactive
• Resource Process-oriented
• Library designed User focused
• Single entry Multiple entry points

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Finding Measurement Tools Self-Help
Tutorialhttp//healthlinks.washington.edu/howto/m
easurement/
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Development Process Create Diagrams

• Use process framework
• Apply question analysis
• Provide standard and alternate choices

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Develop Case Examples

• Use customers FAQs
• Identify search steps
• Connect steps to resources

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Provide Interactivity

• Camtasia videos
• Try It windows
• Customized tables
• Clickable flowcharts
• Q A

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Apply Learning Style Principles

• Perceptual Preference Modality learning styles
• Auditory
• learn by listening
• prefer verbal instruction
• Visual
• learning by seeing
• prefer reading
• Tactile/Kinesthetic
• learn by touching
• prefer doing or clicking

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How Learning Styles Work

• Resource Example
• Detailed Description
• Search Tips
• Sample Search video
• Try It

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Add-In Technology Videos

• Selected Camtasia to record and produce videos
• Why?
• Easy and inexpensive technology
• Supported both on-campus and remote users
• Already produced videos for School of Nursing
  informatics modules

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What is Camtasia?

• Software that captures computer screen activity
  and sound
• Produces videos to be streamed
• Suite of 3 programs
• Camtasia Player, Recorder, and Producer
• Cost approx. 300

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Sample Search Video
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Camtasia Videos Worked Well

• Multi-purpose software use for teaching or
  presentations
• Relatively inexpensive
• Minimal equipment needed for production
• Short learning curve
• Fast and easy to produce
• Can use free software (e.g. RealOne Player) to
  view results
• Learners could use videos any time, any place

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Add-In Activity Try It

• Create interactive exercise where users can try
  out live search with guided instructions.
• Two windows open up
• Left window direct link to database
• Right window detailed search instructions

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Try It
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Evaluations

• Feedback survey in tutorial
• Preliminary pre and post-test evaluation study
• Evaluation of streaming videos

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Survey ResultsMost Useful Part of Tutorial
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Most Helpful Instructional Technique
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Better Equipped to Answer Instrument Questions
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Preliminary pre and post test evaluation

• Students show an improvement in searching for
  instruments from results of a preliminary pre-
  and post- test evaluation study conducted in
  Summer 2003.

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Streaming Video Evaluation Results

• Good acceptance of video
• Number 1 choice
• Other formats would also be acceptable
• Viewed more than once

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http//healthlinks.washington.edu/howto/pubme
d/



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http//healthlinks.washington.edu/howto/camtasia
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Camtasia Recording Room
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Future Plans

• Add streaming video clips to additional web Help
  pages and tutorials
• Conduct formal evaluation of the Finding
  Measurement Tools tutorial
• Explore other designs and technologies for
  presenting information to users

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Lessons Learned

• Develop a plan interactive tutorials take time
  to create, produce, update
• Design tutorials with users in mind
• Highlight the process rather than just the
  resources
• Make your site fun and easy to use
• Let your users drive
• the tutorial