REAL PROPERTY

1
REAL PROPERTY WORKPLACE SHARED SERVICES

• Managing Space Requirements to Support Strategic
  Goals in Health Care

Marco Buccini, MAIBCChief, Capital Projects and
Real Estate
2
Agenda

• Evolution of Space Management
• Healthcare Challenges
• Supporting Strategic Goals with Workplace
  Strategies
• Creating a High Performance Workplace
• Pilot Project
• Ongoing Management (IWMS)
• Benefits Conclusion

3
Space Management From Liability to an Asset

• Space Management has evolved from being
  considered a financial liability to an asset
• It is a tool to be used to successfully leverage
  and assist in
• Achieving organizational goals
• Enabling business and clinical processes
• Building desired organizational culture
• Supporting business and technology strategies

4
EVOLUTION OF THE WORKPLACE

• from ME
• each staff member in a closed office

• to WE
• many staff in open work areas,
• collaborating in a variety of proximate
• formal and informal spaces

5
Challenges in the Health Care Environment

• very diverse types of space
• includes offices and a wide variety of clinical
  space
• large portion of space currently housed in older
  facilities not built for current functions
• the quest for ongoing operational efficiencies
  which are necessary to control cost and increase
  patient access

6
STRATEGIC GOALS

• At Fraser Health these include
• Creating a great workplace
• Safety and Quality
• Creating Capacity
• Integration Sustainability (flexibility)
• Partnerships
• Promote learning

• Think of Space Management as Workplace
  Strategies that embody a philosophy with
  policies to support the implementation of
  Strategic Goals.

7
Creating a High Performance Workplace

• Increased Staff Satisfaction Efficiency

• Telecommuting Strategy

• Real Estate Savings

• Knowledge Transfer

• Productivity

• Recruitment Retention Strategy

• Triple Net Bottom Line

8
ORGANIZATION AND PROCESSES
IN THE PAST
TODAY
individual offices
open space
9
FLEXIBLE CONCEPTSCorporate Agility Furniture
Layout
capacity 82 employees in 30,000 sq. ft.
10
FLEXIBLE CONCEPTSCorporate Agility Growing
within Finite Space
capacity 120 employees
11
FLEXIBLE CONCEPTSCorporate Agility 122
Increase in Staff
capacity 180 employees in same 30,000 sq.ft.
12
Workplace Concepts

• workstations

13
Workplace Concepts

• offices

14
Workplace Concepts

• shared spaces

15
Workplace Concepts

• meeting spaces

16
Workplace Concepts

• learning spaces

17
Benchmarks
18
Benchmarks
19
PILOT PROJECTSurrey Outpatient Facility (OPF)
20
PILOT PROJECT

• Space Standards Policies
• evolving into
• Space Design Utilization Criteria
• based on
• Workplace Strategies
• Allows the space requirements to be developed
  based on zones of work from
• private
• interactive
• multi-tasking
• equipment
• storage

21
Guiding Principles for Space Design Utilization
Criteria/Workplace Strategies

• Evidenced Based Design Performance Optimization
• Master Planning Concepts
• Adaptability/Flexibility
• Sustainability (LEED)
• Design Standards Guidelines
• These align with Strategic Goals

22
Work Underway OPF
23
Work Underway OPF
ZONE A Private work ZONE B Interaction
collaborative and social ZONE C Multi-tasking,
mixed use. ZONE D Business equipment ZONE E
Storage
24
Work Underway OPF
ZONE A Private work ZONE B Interaction
collaborative and social ZONE C Multi-tasking,
mixed use. ZONE D Business equipment ZONE E
Storage
25
Work Underway - OPF
ZONE A Private work ZONE B Interaction
collaborative and social ZONE C Multi-tasking,
mixed use. ZONE D Business equipment ZONE E
Storage
26
Work Underway - OPF
ZONE 1 individual work ZONE 2
collaboration ZONE 3 primary path ZONE 4
multi tasking , mixed uses ZONE 5 private
consult
27
(No Transcript)
28
Ongoing Management, Monitoring Optimization

• Integrated Workplace Management Solution (IWMS)
• Optimization of Resources Tool OPTIMIZING
  STRATEGIC GOALS

29
NEXT STEPS

• Evaluation of OPF Pilot Project
• Establishment of Workplace Strategies Document
  and Corporate Policy
• Completion of IWMS Business Case
• First Phase of IWMS Implementation (jointly with
  VCHA)
• Gap analysis
• Standardization with common platform (Archibus)
  Schema IWMS Implementation Workplan
• Full IWMS Implementation

30
BENEFITS

• Reduces the cost of occupancy thus creating
  additional capacity
• Improves workplace performance maximizes
  efficiency
• Qualitative Benefits

31
CONCLUSION

• Workplace Strategies support the realization of
  Strategic Goals
• Great workplaces
• Safety and quality
• Creating capacity
• Integration Sustainable/Flexible
• Encourages partnerships
• Promotes learning