Human Resources

1
Human Resources

• Planning and Recruitment

2
Human Resources Planning and Recruitment

• ??????????????????????????????????????? human
  Resources Planning ??? Strategic Planning
• ????????????????? Human resources planning
• ???? ?????? ?????????????????????? ????????
  ??????
• ???? ?????? ??????????????????????
  ???????????????
• ????????????????????????????

3
Human Resource Planning

• ????????????????????? ??????????
  ???????????????? ???? ??? ?????????
  ???????????????? ??? ?????????????????
  ???????????????? (?????? /??????? /
  ??????????? ?????????? ???????????????????????)

4
Important of Human Resources Planning

• ????????? 1996 ??? 2006 ????????????????????????
  132.4 ???? ???? 150.9 ??????
• ???? 2006 ??????????????????? ????????? 40.5 ??
  ???????????????? 45-54 ?????????????????? 42
  ???????????? ???? 25-39 ????????????? 11
• ??????????????????????????????? ?????? Asian
  Americans ????????? 40.9 ??? Hispanics ?????????
  36.4 ????????????????????
• ????????????????? 40 ????????????????
• ???????? ????? 1 ?? 3 ????????? ??????????
  Part-time ??????????????? ??? ??????????????

5
Important of Human Resources Planning

• ?????????????????????? 10 ?? ???? 54-57.6
• ???????????????????????????????? skill ,
  experience, ???????? ??????? ??? technicians ,
  managerial employees, professionals, sales
  representative ??? executive and managerial
  employees
• 3 ?? ???????? job high tech ??????????? 1.3
  million
• ???????????????? Americans ??????????????????????
  ???? 2 ???? 5 ?????

6
HRP and Strategic Planning
??????????????????????????? HR manager
??????????????????? HRP ??? Strategic planning
???????????????????? ?? 3 ??????

• Linking the planning process
• Development of core competencies
• ??????????????? ??????, ??????? ?????????????
  ???????? Human Resource ??????????????????????????
  ?

7
HRP and Environmental Scanning
?????????????????

• ???????? ????????? ?????? ??????
  ??????????????? ?
• ?????????????? ?????????? ????????????? ? ??????
  ??? ???????????? ?
• ?????????????????????????? ??????????
  ?????????????? / office automation

8
HRP and Environmental Scanning
?????????????????

• ????????????????????????????? (???????????)
• ????????? ( ??????????????? , ??????????????? )
• ?????????????? (???? , ?????????????? ? ,
  ??????????????????????????????)

9

• Element of Effective HRP

• Forcasting Demand for Employee

• Forcasting Supply for Employee

• Internal Labor Supply

• External Labor Supply

• Balancing Supply and Demand Considerations

10
?????????? Demand ?? 2 ???? ???

• Quantitative Approaches ?????????????????????
  ?????????????????? ?????????????
• Qualitative Approaches ?????????????????????????
  ??????????? ?????????????????
  ??????????????????????????????????????????????????
  ????????

11
Organization Downsizing

???????????? Downsizing ???????????????????
??????????????????? ?????????????????????????????
?????????????????
Making Layoff Decisions
??????????? ???????????? Layoff
????????????????????????????????????
???????????????
12
Recruiting Within the organization
Recruiting ????????????????????????????????????
???????????????????????????????
?????????????????????? ???????????????????
??????????????????????????????????????????????????
?????????????????????????? ??????????????????????
???????????
13
Advantages of Recruiting From Within

• ??????????????????????????????????????????????????
  ??????????? ??????????????????????
  ????????????????????????????????????
  ????????????????????????????????
• ?????????????????????????????????????
• ???????????? ?????????????????????????????????????
  ?

14
Methods of locating Qualified Job Candidates

• Human Resource Information Systems
• Job Posting and Bidding
• Limitations of Recruitment from within

15

• Recruiting outside
• the Organization

• Recruiting Protected Classes

16
Outside Source Of Recruitment

• Advertisements
• Unsolicited Applications and Resumes
• Using the Internet
• Employee Referrals
• Executive Search Firms
• Educational Institutions

17
Outside Source Of Recruitment

• Professional Organizations
• Labor Unions
• Public Employment Agencies
• Private Employment Agencies
• Temporary Help Agencies
• Employee Leasing

18
Improving the Effectiveness ofExternal
Recruitment
Yield Ratios
Costs of Recruitment
Organizational Recruitment
Realistic Job Previews
19
Recruiting Protected Classes

• Recruitment of Women
• Recruitment of Minorities
• Recruitment of the Disabled
• Recruitment of Older Persons

20
Key terms (chapter 4 HRP)

• Cultural audits ????????????????????????
  ??????????????????????????????????????????????????
  ????? ????????????????????????????????????
• Employee leasing ???????????????????????????????
  ???????????????????????????????? leasing
  company
• Human resources planning ???????????????????????
  ???????????????????????????????
  ??????????????????????????????????????????????????
  ?????????

21
Key terms (chapter 4 HRP)

• Job posting and bidding ????????????????????????
  ????????????????? ???????????????????????????????
  ??????????????????????????????????????? ?
  ?????????????????????????????? ?
  ?????????????????????????????
• Labor market ?????????? ???????????????????????
  ?? ????????????????????????????????????
  ,?????????????????????????????????????????????????
  ???????????????
• Management Forecast ??????????????? ? ???
  supervisors, ?????????????,???????????????????????
  ???????????????????????????????????

22
Key terms (chapter 4 HRP)

• Markov analysis ?????????????????????????????????
  ???? ?????????????? ???????/???????
  ????????????????????????
• Nepotism ?????????? ????????????????????????????
  ???????????????????????? ???????????
  ????????????????????????????????????????
• Organizational capability ??????????????????????
  ?? ???????????????????????? ?????????????????????
  ???????????????? ???????????????????????????????

23
Key terms (chapter 4 HRP)

• Realistic Job Preview (RJP) ????????????????????
  ????????????????????????????????????????????
  ???????????????????????????????????????????
  ??????????????????????????????????????
  ?????????????????????????? ???????????????????
  ??????? ???????????????????????????????????????
  ?????????????????????????????????????
• Replacement Charts ???????????
  ????????????????? ???????????????????????????????
  ???????????????
• Skill inventories ????????????
  ???????????????????????????????
  ??????????????????????????????????????????????????
  ???

24
Key terms (chapter 4 HRP)

• Staffing tables ??????????????????
  ????????????????????????????? ????????????????????
  ????
• Succession planning ????????????????
  (???????????????????????) ???????????????
  ??????????????????????????????????
  ????????????????????????
• Trend analysis ???????????????????
  ???????????????????????????????????
  ????????????????????????????? ????????????
  ??????????? ?????????????????
• Yield ratio ??????????????? ???????????????????
  ???????????????????????????????????
  ???????????????????

25
Discussion Questions

•  
• 1. Identify the key elements of the human
  resources planning model and discuss the
  relationships among them.
• (????????????????? ?????????????????? The key
  elements)
• Ans The three key elements of
  the human resources planning model
• ??????????

26

• 1       Forecasting Demand for Employees.
• ?????????????? HPR ????????????? ?????/????
  ??????????????????????????????????????????????????
  ???? 2??? ???
• ?????????? ??? Quantitative approach ???
• ????????????? Qualitative approach.

27

• 2.    Forecasting Supply of Employees.
• ??????????????????????? ?????????????????????????
  ??????????????????????????????????????????????????
  ????????????????????????????????????? ??????
  staff ????????????????????????????????????????????
  ???????????????????????????????????????????
  Supply of Employee ??????????
• -Internal Labor Supply
• -External Labor Supply

28

• 3.    Balancing Supply and Demand
  Consideration.
• ?????? HRP ???????????????????????????????????????
  ??????????????????? Demand ??? Supply
  ????????????????? ??????
• Demand ??????????????????????????????????????????
  ???????????????
• Supply ???????????????????????????????????????
  ??????????????????????????????????????????????????
  ????????????????????????????????????????

29
Forecasting Demand

• ????????????? ???????????????????
  
• ??????????????????????????? -trand analysis
• ???????? -
  managerial estimates
• ????????? -Dophi
  techique
• ??????????????????????
• ???????????/?????????????????????????
• ???????????????????????
• ????????????????????????

Balancing Supply and Demand (???????????)
???????????????? -full time -Part time -Recalls
(????????) ????????????????? -lay offs
??????????? ??????????? -terminations
?????????????? -Demotions ????????? -Retirement
????????????

• ????????????????????????
  ????????????????
• -Staffing tables -
  ??????????????????
• Markov analysis - ????????????????????
  ????????
• Skill inventories -
  ????????????????????
• Management inventories - ????????????
• Replacement charts - ??????????????????
• Succession planning

Forecasting Supply
30

• 2.Distinguish between the quantitative and
  the qualitative approaches to forecasting
  the need for human resources.
• Ans
• Quantitative approach ????????????????????
  ???????????????????????????? ???
  ??????????????????????????????????
• Qualitative approach ????????????????????????
  Quantitative approach ??????????????????????????
  ???????????????? , ?????????????????
  ?????????????????? ???????????????????????????????
  ????????????

31

• 3   What are the advantage and disadvantages
  of filling opening from internal source?
• Ans?????
• -   ??????????????????????????????????????????????
  ????????
• -   ??????????????????????????????????????????????
  ???????????????????????????????????????????
• -   ?????????????????????????????????????
• -   ??????????????????????????????????????????????
  ????
• ???????
• -?????????????????????????????????????????????????
  ??????????????????????????????????????????????????
  ?

32
4. In what why do executive search firms differ
from the traditional employment agencies

• ????????????????????????????????????????????????
• ?????????????????????????????????
  ??????????????????????????????????????????????????
  ??????????
• ?????????????????????????????
• ??????????????????????????????????????????
• ??? traditional employment agent
  ??????????????????????? ?????????????????????????
  ????????????????????????

33
5. Explain how realistic job previews operate
why do they appear to be and effective
recruitment technique

• ??????????????????????????
• ?????????????????????????????
• ?????????????????? ????????????????
  ????????????????????????????????????????
• ????????????????????????????????????

34
6. Discuss some of the employment problems faced
by members of protected classed

• ??????????????????????????? ? ????
• ??????????????????????????????
• ????????????????????????? ??????????
  ??????????????? ??????????
• ???????????????????????
• ?????????????????????????????? ????????????
• ????????????????????????? ?????????????

35
Case Study
1. Human Resources Planning at Donna
Karran International
2. Cisco Systems Goes to the Internet
36
Case study 1
1. ????????? ???????????????? ?????? Downsizing
???????? ??? Donna Karan ???????????????????????
?????
2. ???????????????????????????????????????????????
? Downsizing
3. ??????????????????????????? Human Resources
???????????
37
Case study 1
1. ????????? ???????????????? ?????? Downsizing
???????? ??? Donna Karan ???????????????????????
?????
??? Downsizing ????????? ????????????????

• ??????????????? ????????,??????????
• ?????????????????????????? ???????????????????????
  ??????????
• ????????????????????????????????

38
Case study 1
??? Downsizing ??? Donna ??????????

• ????????? Donna ?????????????? ????
  ??????????????????????????????? ?????????????
  ?????????????? ??????????????????
  ???????????????????? ????????????????????????????
  ??????????????????????????????????????
  ???????????? ?????????????????????????????????????
  ??????????????????????? ????????????????????????
  licensing

39
Case study 1
2. ???????????????????????????????????????????????
? Downsizing

• ?????????????????????????????????????
  ?????????????? ?????????? ???????????????????????
  ?????????????????????????????????????????????????
  ?

3. ??????????????????????????? Human Resources
???????????

• ????????????????????????????????????
  ??????????????? CEO ??????????????????????????????
  ?????????????????????????????????????????????
  ??????????????????????????????????
  ???????????????????????????????????? HR
  ???????????

40
Case study 2
1. ???????????????????????????????????? Internet ?
2. ????????????????????? ????????????????????????
Internet ?????????
3. ???? Internet ????????????????????????????????
??????????????????? ??????????????????????????????
????????????
41
Case study 2
1. ???????????????????????????????????? Internet ?

• ?????????????????? , ??????????????
• ?????????????????? HR ???????????????????????????
  ???
• ?????????????????????????????????????????????
• ??????????????????????????????????????????????????
  ????
• ???????????????????????????????????????????????
• ???????????????????????????????????????????????
  ???????, Job listing ??? Job description ???? ?
  ??? web page

42
Case study 2
2. ????????????????????? ????????????????????????
Internet ?????????

• ??????????????????????????????????????
  ??????????????????????????????????????????????????
  ????????????
• ??????????????????????????? ?????????????
  ????????????????????????? electronic ????????????

43
Case study 2
3. ???? Internet ????????????????????????????????
??????????????????? ??????????????????????????????
????????????
??? ????? ???????????????????????????????????????
???? ??????? ?????????? Internet
????????????????????????? ??????
??????????????????????????????????????????????????
??????? ??????????????? Case study ??? Cisco
?????????????? 2 ???? ???

• Internal Homepage
• External Homepage

44
Case study 2

• Internal Homepage ??????????????????????????????
  ?????????? ????????????????????
• External Homepage ??????????????????????????????
  ?????????????????????????????????????????? ?
  ?????????????? ??????????????????????????????????
  ???????????????????????????? ???????????????????
  ?????? Web page

45

• THE END