Individual Differences and Work Behavior

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Individual Differences and Work Behavior
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Question

• What does the ASA Framework tell us about
  People and
  Organizational Behavior?

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Question

• What types of
  Individual Differences directly
  impact Work Behavior?

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Individual Differences

• Perceptions
• Attitudes
• Personality

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You Be the Judge (p. 71)

• Can Jobs Be Gender Stereotyped?
• What is a Stereotype? A Prejudice?
• How would you rule in this case?
• Is this sex discrimination?
• Were any laws violated here?
• If not, should there be laws against this
  behavior?

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Global OB (p. 73)

• If You Are an American Expatriate Manager,
  What Should You Know About
• China?
• India?
• Russia?
• Mexico?

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Questions

• What is Cognitive Dissonance?
• How can it impact Behavior?

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Job Satisfaction

• What is Job Satisfaction?
• What Impacts Job Satisfaction?

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Attitudes Job Satisfaction

• Key Factors associated with
  Job Satisfaction
• ? The Work Itself
• ? Pay ? Working Conditions
• ? Supervision ? Co-workers
• ? Job Security
• ? Promotion Opportunities

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Question

• What is the Relationship between
  Job Satisfaction and
  Performance?

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Organizational Encounter (p. 79)

• What Do the Survey Results
  Tell Managers About
• Employees Jobs?
• Training Programs?
• Compensation (Pay)?
• Employers?

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Questions

• What are the Big Five Personality
  Dimensions?
• Which do you think is most important for an
  employee?

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Big Five Personality Dimensions
Extroversion
Agreeableness
Conscientiousness
Emotional Stability
Openness to Experience
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Organizational Encounter (p. 86)

• ? What is Internal Locus of Control?
• What is External Locus of Control?
• Do you think Locus of Control can impact
  Ethical vs. Unethical Behavior? Explain your
  answer!

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Organizational Encounter (p. 85)

• How are Gen Y Employees Different?
• Need for Social Approval?
• Self-Esteem?
• Locus of Control?
• Anxiety and Depression?
• Assertiveness in women?

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Case 3.1 (p. 92) Personality Testing

• 1) Is Mark making a good decision to drop the
  use of personality testing? Why or why not?

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Case 3.1 (p. 92) Personality Testing

• 2) Better quality personality tests are
  difficult to fake. Other than wanting the job,
  why would a candidate try to fake a personality
  test?

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Case 3.1 (p. 92) Personality Testing

• 3) Could personality testing be used for HR
  decisions in addition to hiring? Explain!