Know the Workplace

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Know the Workplace

• Chapter 11

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At the workplace

• Consider whats going on
• What is the expected conformity?
• How do you anticipate things?
• How do you become with it in the workplace?
• How do you adapt?

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Occupational Trends

• Gold collar workers experts in computer
  technology
• From 1965 to 1995 more information has been
  gathered than from 3000 BC to 1965 (5,000 years)
• Amount of information doubles every year
• Diversity in the workplace
• Blending of work with non-work in lifestyles
• Global competition and interdependence,
• New organizational patterns
• Uncertainty (911)

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Who are the Workers Born

• Mature Workers pre-1946
• Baby Boomers 1946-1964
• Baby Busters (X generation) after 1964
• Generation Y born 1977 to 2000

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Terms

• Downsizing
• Contingent workers (part-timers)
• Core workers (full-timers)

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Occupations in Demand

• Computer
• Software engineers
• Support specialists
• Network administrators
• Systems and data communication analysts
• Desktop publishers
• Database

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Leadership in the Workplace

• Leadership influencing people to think and to
  act a certain way
• Page 264
• Autocratic continuum of power in one single
  person
• Democratic (group operates together)
• Laisez-faire (group works independently from
  leader)

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Theory X

• Leader views workers as people who dont like
  work
• Workers must be closely supervised
• Workers are basically lazy

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Theory Y

• Work as pleasurable, natural part of life
• Internally motivated to be productive
• Accomplish goals and are willing to learn and
  accept responsibility

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Successful Leaders

• Share power and authority
• Build mutual trust and respect
• Use team building, problem solving and process
  analysis
• View all tasks as cooperative undertakings
• Decentralize decision making
• Stop finger pointing
• Believe that everyone has good ideas
• Chase fear out of the workplace
• Cooperative with organized labor
• Recognize that this is a long term commitment

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Effective Leaders

• Develop appropriate self-confidence
• Practice strong ethics
• Develop partnerships with people
• Help group member reach goals and achieve
  satisfaction
• Make expectations known
• Set high expectations
• Give frequent feedback on performance
• Manage a crisis effectively
• Cultivate a strong customer orientation
• Ask the right questions

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Kirkpatrick Locke (1991) Leadership Traits

• Drive
• Honesty and Integrity
• Self-confidence
• Creativity
• Expertise
• Cognitive ability
• Leadership Motivation
• Flexibility

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Charismatic Leadership Bass (1998)

• Idealized influence
• Intellectual stimulation
• Inspirational motivation
• Individual consideration

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Performance Evaluations

• Documenting as most
• important component of
• a performance evaluation
• Performance Reviews

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Policies and Procedures

• Written
• Unwritten
• Advantages
• Clear understanding of expectations
• Understanding of consequences of behaviors
• Predictability of work environment
• Security of knowing how to succeed
• Fairness and equity in rules and in applying them

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Stress Awareness Test

• Page 275

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Pacing

• Using strategic planning for structuring your time

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Tips for Pacing Yourself to Reduce Stress

• Pay attention to your natural body rhythms
• Shift between pleasant and unpleasant tasks
• Allow some time for pleasurable tasks
• Use your breaks to relax
• Take mini-breaks
• Choose leisure activities that balance unique
  stress
• Take vacations
• Exercise, relaxation or errands during your
  workday

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Chill Out