Integration of Kuala Lumpur

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Integration of Kuala Lumpurs Public Transport
Presentation byMr. Nor Hassan Ismail, Senior
General Manager,Rangkaian Pengangkutan Integrasi
Deras Sdn Bhd (RAPID KL)
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Subjects to be Covered
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• RapidKL Creation and Organisation
• Bus System - Improvements
• RapidKL Common Ticketing
• Network Restructuring Integration of Rail and
  Bus
• Inter-Modal Common Ticketing
• Future Expansion and Challenges

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RapidKL Creation and Organisation
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• Public transportation is critical to the economy
  of Malaysia and to the Klang Valley in particular
• Therefore the Government has established RAPID KL
  which is the result of merging four separate
  operations
• STARline LRT
• PUTRAline LRT
• Intrakota Bus
• Cityliner Bus
• Launch announced by MOF II in November 2004
• RAPID KL Management in place since February 1,
  2005

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RapidKL Creation and Organisation
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• RAPID KL has been conceived as an Operator, thus
  not owning the assets
• SPNB, owned 100 by the Government, owns the
  assets
• RAPID KL, also owned 100 by the Government,
  maintains and operates the assets
• An operating agreement governs the relationship
  in detail for a period of 10 years
• The Government will regulate the industry through
  its agencies

Government
RAPID
SPNB
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AN OVERVIEW OF CURRENT RAIL OPERATIONS
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TERMINAL PUTRA GOMBAK
NORTH
Taman Melati
Taman Melati
Wangsa Maju
Wangsa Maju
Sri Rampai
Sri Rampai
Sentul
Setiawangsa
Setiawangsa
Sentul Timur
Jelatek
Jelatek
Titiwangsa
Dato' Keramat
Dato' Keramat
Rawang
Dang Wangi
Dang Wangi
Damai
Damai
KLCC
KLCC
Ampang
Kampung Baru
Kampung Baru
Ampang Park
Kampung Baru
Ampang Park
Masjid Jamek
Pasar Seni
Miharja
KL Sentral
Bangsar
LEMBAH SUBANG DEPOT
Taman Bahagia
Taman Bahagia
Taman Jaya
Taman Jaya
Asia Jaya
Asia Jaya
Abdullah Hukum
Abdullah Hukum
Kelana Jaya
Kelana Jaya
Taman Paramount
Taman Paramount
Universiti
Universiti
Kerinchi
Kerinchi
Seremban
SOUTH
Sri Petaling
Port Klang
KLIA
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RapidKL Creation and Organisation Combined
Network 7

• RAIL OPERATIONS
• Kelana Jaya line LRT (formerly PUTRA)
• Sri Petaling Ampang lines LRT (formerly STAR)
• 2 mil. passengers per week
• - 310,000 passengers per day
• 54 Km. track, 56 stations
• Kelana Jaya Line LRT fully automated trains every
  3 minutes at peak
• Sri Petaling Ampang Lines LRT, electric train
  every 2.8 minutes at peak
• BUS OPERATIONS
• Some 1.3 mil. passengers per week
• - 180,000 Passengers per day
• Across 98 Stage, 38 Feeder and 15 City Shuttle
  bus lines
• 500 buses in service
• Two major workshops
• Twelve depots

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RapidKL Creation and Organisation
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• RAPID KL MISSION STATEMENT
• RAPID KL is a customer-oriented,
• result-driven organization
• employing dedicated and professional staff
• committed to providing
• safe, effective and efficient public
  transportation
• in the Klang Valley
• through an integrated system of rail and bus
  services

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RapidKL Creation and Organisation
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• Key Mission Integrated transport system
• The key mission given to RAPID KL Management is
  to provide an integrated public transport
  platform for the Klang Valley
• To achieve this we will integrate bus and rail
  operations and enhance the entire network with
  new network strategies
• Simultaneously we will provide an integrated
  ticket system allowing passengers to move freely
  between bus and rail networks

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RapidKL Creation and Organisation
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CEO
Executive Board
Finance
Corporate Communications
IT
Safety Health
Legal
Security
Facilities Services
Internal Audit
COO Bus
COO Rail
CMO
HR
Central Purchasing
Engineering
Operations
Engineering
Operations
Marketing
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RapidKL Creation and Organisation
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FEEDBACK LOOP
Develop product
Obtain feedback
Pricing strategy
Distribution Mgmt
Product Development
Revenue Mgmt
Sales Channel Mgmt
Mobility Mgmt

• A consumer-centric process to establish feedback
  loop for continuous improvement
• Product Development develops and manufactures
  products
• Revenue Management determines the price of the
  product
• Sales Channel Management distributes the product
• Mobility Management gauges the response of
  consumers to the products through obtaining
  feedback

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BUS SYSTEM IMPROVEMENTS -SCHEDULED ROUTE
BROCHURE. 12
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RAPIDKL COMMON TICKETING -MONTHLY TRAVEL CARDS
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RAPID KL INTEGRATED LRT SYSTEM
RAPID KL INTEGRATED LRT BUS SYSTEM
RAPID KL BUS SYSTEM - CONCESSION
RAPID KL BUS SYSTEM
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Network Restructuring Integration of Rail and
Bus 14

• Concept based on integration of rail and bus
• Rail acts as backbone, bus to feed and supplement
• Highly efficient network approach rather than
  line approach
• Local pickup shuttles pick up passengers and feed
  into rail or bus trunk lines
• Trunk lines move passengers into city hubs
• City shuttles and rail feed passengers to final
  destinations
• Basic strategy provide downtown with completely
  overwhelming service and then get driver to leave
  car behind in successive stages, first at Hubs
  then at trunk-line, then at home.

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NEW KLANG VALLEY INTEGRATED PUBLIC TRANSPORT
NETWORK CONCEPT
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Bus Network Redesign

• To introduce 3 types of service that will link
  every part of Klang Valley
• Local Shuttle
• service that feeds passengers from residential
  areas to main routes.
• Trunk Line
• service that receives passengers from local
  shuttle service and transports them to city hubs
  (limited stops).
• City Shuttle
• service that provides access to the CBD.

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City Shuttle 16
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Inter-Modal Systems in the Klang Valley
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• RAPID KL consists of
• Ampang/Sri Petaling LRT Line
• Kelana Jaya LRT Line
• Stage and Feeder Bus

Bus map here

• Other Public Transport Rail Operators
• KTMB
• Monorail
• ERL

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Inter-Modal Common Ticketing
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• Current Ticketing System for Rail and Bus
  Operators
• Magnetic Tickets are not in inter-operable format
  to all Rail and Bus Operators
• Paper based ticket is not an automated ticket
  media
• Touch n Go Stored Value Card is the only common
  ticket that is able to be used to all Rail and
  Bus Operators Ticketing System by overlay
  technique

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Inter-Modal Common Ticketing 19 RAIL
OPERATORS COMMIT TO TOUCH n GO AT ALL STATIONS


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Inter-Modal Common Ticketing 20

• Stored Value Touch n Go implementation
• RAPID KL Kelana Jaya LRT Line (1998)
• RAPID KL Ampang and Sri Petaling LRT Lines (2004)
• KTMB (2005)
• Monorail (2005)
• ERL (2005)
• RAPID KL Stage Buses (2006)

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Future Expansion and Challenges LRT System 21

• Fleet Expansion Project
• Tender invitation stage for additional 88
  vehicles for the Kelana Jaya Line LRT expected
  delivery within 3 years.
• Areas Under Consideration for LRT New Alignments
• Kelana Jaya Line
• Kelana Jaya to Subang Jaya/USJ (First Priority)
• University/Asia Jaya to One Utama Shopping Centre
  Kota Damansara
• Ampang Sri Petaling Line
• Sri Petaling to Sunway
• Tasik Selatan to Bandar Tun Hussein Onn
• Sentul Timur to Kepong/Bandar Baru Selayang

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Future Expansion and Challenges Bus System 22

• Bus network to extend to new townships
• Bus network to expand to feed extensions to LRT
  systems
• Bus service frequency to increase to basic 15
  minutes on all routes outside the city centre
• Bus fleet increased by 200 new buses in 2005
• Bus fleet planned to increase by 600 new buses in
  2006
• By 2008 bus fleet will be 2,500 buses
• We have strong support from Government for the
  provision of the new buses

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Key Performance Indicators 23

• Our Mission is to provide integrated public
  transportation in the Klang Valley.
• The Government has generated KPIs for RAPID, also
  as basis for granting us an Operating Agreement,
  to evaluate how well we do that.
• We will be judged by independent outside
  measurement of performance
• We will be transparent to the public as well and
  invite direct dialogue with all parties
  concerned.

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THANK YOU