Design for Six Sigma

1

• Design for Six Sigma
• An Introduction to Design and Development

2
Course Content

• Introduction
• What is Six Sigma?
• What is Design for Six Sigma (DfSS)?
• Benefits of DfSS
• DMADV
• Tools
• Deployment Structure
• Summary
• References

3
Translate into CTQs
Customer Voice Fast Service!
CTQ Cycle Time
How to Measure Time Client Requests To The Time
Client Receives Service
Target/Limits Goal of 3 days, with max upper
limit of 5 days
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Measurement System Analysis

• Example CTQ Cell Phone Luminance
• Ex Take 2 technicians, using same photometer,
  measure 4 cell phones (3 times each)
• Study will
• compare technicians to each other
• Measure repeatability within each technician
• Determine if overall measurement variation is
  acceptable for this process and spec limits

5
Roof of Correlation
NEGATIVE CORRELATION! More Functions is good,
but it will reduce Battery Life
How to resolve this contradiction? TRIZ!
ROOF
TechnicalRequirements
INTERRELATIONSHIPS
CustomerRequirements
PlanningMatrix
ProductTargets
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DOE Example
Send postcards during week, letters on weekend
Personalize the letter, not the postcard
INTERACTION PLOTS DOE IS BEST TOOL TO TEST FOR
INTERACTIONS!
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Helps identify shifts and trends
Machine Wear Problem
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Additional Resources
Quality Management Systems Solutionshttp//ww
w.qmss.biz