Develop a workplace learning environment

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Develop a workplace learning environment

• 9790K NSW MODULE NO
• 080301 business management

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Week 1

• Review the training plan
• Review module assessment guide
• Review general procedures, eg signing in roll,
  break time
• Review OHS procedures

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Topics for week 1 create learning opportunities

• Assessment criteria
• 1.1. Potential formal and informal learning
  opportunities are identified
• 1.2. Learning needs of individuals are identified
  in relation to the needs of the team and/or
  enterprise and available learning opportunities

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Review learning environment

• A learning organization.
• The term learning organization is defined by
  Arie de Geus as describing organizations that
  value knowledge and have learned how to acquire
  and share for the benefit of their stakeholders.
  (in Cole, Kris, Supervision the Theory and
  Practice of First-line Management,2001,pg 407)

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What does that mean in practice?

• Learning organizations encourage and enable
  continuous learning from their own experience,
  from customers and suppliers, contractors and
  partners..they share this knowledge throughout
  the organization. (ibid,pg 407)

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Some major characteristics of a learning
environment include

• 1.Learning networks (refer page 810 Cole)

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2.Real virtual relationships both internally
externally

• Virtual organizations are where teams of people
  never meet face to face. Communication is
  electronic and meetings are held by
  videoconference or online chats. Many
  organizations are already blending virtual with
  real and this may be the tip of the iceberg as
  organizations become more global. Virtual
  organizations offer the opportunity to change
  traditional structures and ways of operating.
  (Cole,pg 133-134)

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A major challenge facing todays organisations
is.....

• how to best improve and use the knowledge of its
  employees. This is considered so important to
  organisational results that we are even seeing a
  new senior position in some organisations the
  TD-oriented Chief Learning Officer and the
  technically-oriented Chief Knowledge Officer.
  These positions are so new that there are only a
  handful worldwide so far.

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3.Technology, systems and structure

• Technology will be one way to improve and spread
  peoples knowledge. E-training can partner with
  other electronic means of connecting employees
  worldwide to share knowledge and pick brains. We
  can also expect to see e-training partnering with
  c-training (the traditional classroom training)
  to build, strengthen and extend skills learned
  the traditional way or to ready people for
  c-training.

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The fluid team.

• Answer the questions as class task 2

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4. Mobile individuals

• SOHOs and mobile offices
• SOHO describes the small office phenomenon. SOHO
  people are contractors doing jobs previously done
  by full time permanent employees. Surveys
  indicate that by 2010, 25 of Australian workers
  will be working from home. The National Institute
  of Studies considers that because humans are
  social beings that this percentage will not be as
  high.

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Contributing to workplace learning

• Refer to Cutting edge learning article
• Cole, page 801
• Summarise

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Culture of change

• To support a learning environment organizations
  must have a culture where change and the ability
  to gain new skills is part of everyday practice
  and policy.

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Develop a culture of learning

• Learning must be seen to be, and must actually,
  benefit the company and the individual in the
  company.
• This is sometimes difficult to assess and may not
  be immediate. There may be disagreement about the
  benefits of training within the management group.

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Support for training must be company wide.

• The benefits of training must be respected and
  supported at management level to ensure its
  success.
• Learning must be considered an investment.

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Some indirect benefits of training include

• Establishment of networks within the company
• Establishment of networks with other companies
• A sense of being valued amongst trainees
• An increase in self esteem amongst trainees
• More employees seeking advancement training
• Some trainees seeking further training outside of
  company

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List some of the direct benefits of training.

• What do you consider encourages a culture of
  learning?
• Read the following list
• Tick factors that support of culture of learning
• Cross factors that inhibit a learning culture

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• A manager who enjoyed is proud of his learning
• A company human resource development section
• A lack of strategic objectives for the section
• The existence of trainees on the staff
• A lack of training plans
• Agreed time off from work for approved study