Breakdown of Text

1
Breakdown of Text Credit Usage
2
Cost Breakdown MT
Outgoing Messages (MT)

• In general, all outgoing SMS messages (MT) cost 1
  text credit.
• MT are sent during
• Contact Collection
• Keywords
• Keyword auto-responder
• Follow-on auto-responders
• Alternate auto-responder
• Keyword signup notification sent to registered
  phone
• Sign Up Pages
• Online sign-up page SMS auto-response
• Online sign-up page confirmation message
• Facebook Widget SMS auto-responder
• Premium SMS Features
• Mobile Voting
• Mobile voting choices
• Mobile voting auto-responder

3
Cost Breakdown MO and Other
Incoming Messages (MO)

• In general, all incoming messages (MO) are free.
• MO may come a couple different methods
• Keywords
• If we have a keyword example then texting in,
  example to 69302 will be an MO
• Users may also send in messages which will be
  sent to the keyword inbox.
• If example sample message is sent to 69302,
  sample message will show up in the accounts
  inbox.
• Send Message
• If a user replies to any blast they have
  received from our system, without preceding the
  message with a keyword, it will be considered a
  Text Reply.
• These will cost no text credits and are
  submitted into the text reply inbox.
• Exceptions to the free MO rule
• For mobile voting, each MO costs the user costs
  ½ a credit.
• For the shuffle responder, each MO costs the
  user ½ a credit.
• If the user is utilizing the API, he will be
  charged 1 credit for every MO.

Other

• There are other circumstances where text credits
  must be used.
• Utilities Feature Filters out invalid numbers
  from a CSV file.
• Each mobile number that is put through the
  utilities feature will cost 1 text credit.
• Any mobile numbers put through the utilities
  feature first can be imported into the system
  free of charge.
• Add/Import Contacts Manually add or import
  contacts.
• Adding or importing numbers will cost 1 text
  credit per number, unless filtered through
  utilities first.
• If you choose to replace an existing phone
  number (already added or imported) when importing
  All contact types then you will be charged 1
  text credit for each replaced contact.
• It will cost 1 text credit when import
  appointment reminders, unless the phone number
  has been run through the utilities feature, in
  which case it is free.