Improve dementia care by creating a competent workforce with

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Dorothy Kennerley, HIEC Consultant
dotkennerley_at_btinternet.com
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Competence

• the habitual and judicious use of
  communication, knowledge, technical skills,
  clinical reasoning, emotions, values, and
  reflections in daily practice for the benefit of
  the individual and community being served.
• Epstein and Hundert JAMA, Jan. 9, 2001

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The Workforce

• Everyone involved in providing care and support
  to people with dementia

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Creating cultures to support people with dementia

• NWDA competency framework provides
• Vision
• Values
• Behaviours
• Basis for reflective practice

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The NWDA competence framework (now augmented
from Michigans)

• Everyday language
• Applies to the wider workforce
• Describes good practice

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Using the NWDA competence framework to develop
new habits and better care
Guide education, training and development Descri
be job expectations Help define quality
expectations Assess the competency of
individuals, teams and organisations
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Dementia differentials

• The add-on competencies need by experienced
  people to productively care for people whose
  needs are made more complex because of dementia.

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Early reports on dementia differentials
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AimNWDA competence framework Create a
critical mass of people providing good care to
people with dementia
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Thanks