Millennials Working Among Us

1
Millennials Working Among Us

• Brian Stroup
• Area Complex Director
• Oregon State University

2
Outline

1. Introductions
2. What is a millennial?
3. What are the traits of a millennial?
4. How do we best work with millennials given their
   specific traits?
5. Questions and Reflection
6. Sharing of Ideas
7. Taking it to the next level
8. Closing Comments
9. Questions/Discussion

3
Learning Outcomes

1. Participants will know definition of a millennial
2. Participants will know traits of millennials
3. Participants will know the ways to best work with
   and retain millennial employees
4. Participants will develop a plan to implement at
   least one idea on their respective campuses to
   work with millennial employees best

4
What is a millennial?

• Definition
• Born between 1981 or 1982 and 2004?
• Roughly 20 of US population
• Optimistic/realistic, Rewrite the rules, Tech
  savvy, Multitask, Nurtured
• Generation Y

5
What are the traits of a millennial?

• Special
• Sheltered
• Confident
• Team-Oriented
• Conventional
• Pressured
• Achieving

Source Howe, N. Millennials in the Workplace.
ACUHO-I Webinar. December 10th, 2009.
6
Special

• Treat them as special and expect special work in
  return
• Personalize recruitment
• Formalize mentoring programs
• Co-market/recruit to parents
• Links on websites for parents
• Hold event for parents to ask questions

Source Howe, N. Millennials in the Workplace.
ACUHO-I Webinar. December 10th, 2009.
7
Sheltered

• Promote health benefits
• Communicate long term career security
• Hold protocol training
• Keep resources available and accessible

Source Howe, N. Millennials in the Workplace.
ACUHO-I Webinar. December 10th, 2009.
8
Confident

• Make clear that all tasks are important
• Create forums for them to share and discuss ideas
• Positive feedback is crucial
• Recognition and praise very important
• Foster an upbeat work environment

Source Howe, N. Millennials in the Workplace.
ACUHO-I Webinar. December 10th, 2009.
9
Team-Oriented

• Recruit through peers
• Use immersive orientation
• Show your organizations role in the community

Source Howe, N. Millennials in the Workplace.
ACUHO-I Webinar. December 10th, 2009.
10
Conventional

• Promote work/life balance
• Provide training in soft skills (i.e.
  interviewing, etiquette, dress, punctuality, etc.)

Source Howe, N. Millennials in the Workplace.
ACUHO-I Webinar. December 10th, 2009.
11
Pressured

• Provide tight cycles of feedback through
• frequent check ins
• regular performance reviews (not once a year)
• Offer internships and keep them once theyre
  hooked
• If long term opportunities arent provided they
  will move on

Source Howe, N. Millennials in the Workplace.
ACUHO-I Webinar. December 10th, 2009.
12
Achieving

• Integrate cutting edge IT into daily work
• Give skills a name
• Track progress for them

Source Howe, N. Millennials in the Workplace.
ACUHO-I Webinar. December 10th, 2009.
13
Other Ways to Work Best with Millennials

• Listen to them
• Quality time
• Allow multitasking
• Offer lots of support
• Offer flexibility

14
Question

• Which of the following statement regarding
  feedback represents millennials the most?
• Sorry to interrupt, but how am I doing?
• Once a year, with lots of documentation.
• No news is good news.
• Feedback whenever I want it, at the push of a
  button.

15
Neil Howes Top Suggestions

• Treat them like VIPS
• Co-recruit the parents
• Find them early
• Look after them
• Offer them structure
• Provide tight cycles of feedback
• Dont offer a McJob
• Make them part of the group
• Be active in the community
• Take an interest in their success

Source Howe, N., Nadler, R. Theyre Back.
ACUHO-I Talking Stick. Nov./Dec. 2009.
16
Questions and Reflection

• How have you or your department implemented one
  of the ideas discussed today to manage and/or
  retain millennial employees?
• How can you or your department implement one of
  the ideas discussed today to manage and/or retain
  millennial employees?
• What challenges do you see in implementing this
  change?

17
Sharing of Ideas
18
Taking it to the next level

• Tool to take your idea to the next level on your
  home campus
• Goal setting worksheet
• Keep it visible
• Share it with your supervisor

19
Closing Comments

• Resources to check out
• Adapting to generational styles individualized
  supervision
• Roll with the resistance
• Embrace and celebrate this generation
• The next generation is coming

20
Resources to Check Out

• ACUHO-I Talking Stick Theyre Back
• Nov./Dec. 2009
• Millennials in the Workplace
• Neil Howe and Reena Nadler
• Millennials Rising The Next Great Generation
• Neil Howe and William Strauss

21
Resources

• Howe, N., Nadler, R. (2009). Theyre Back.
  ACUHO-I Talking Stick. Nov./Dec. 2009.
• Howe, N. (2009). Millennials in the Workforce.
  ACUHO-I Webinar. December 10th, 2009.
• http//knowledge.wpcarey.asu.edu/article.cfm?artic
  leid1580
• http//www.abanet.org/lpm/lpt/articles/mgt08044.ht
  ml
• http//humanresources.about.com/od/conflictresolut
  ion/a/generationquiz_2.htm
• http//www.interchange-group.com/data/720Secrets
  20to20Working20with20Millennials.pdf

22
Photo Credits

• Slide 4 Photo http//www.rtdna.org/media/pdfs/com
  municator/2007/sep/Millennials.jpg
• Slide 5 Photo http//elementaryteacher.files.word
  press.com/2007/09/helicopter-parents-photo-by-mich
  ael-elins-newsweek-may-22-2006.jpg
• Slide 7 Photo http//chronicle.com/img/photos/biz
  /photo_2089_wide_large.jpg
• Slide 9 Photo http//edu.learnit-teachit.org/rawm
  edia_repository/7debdd57_2fdd_4895_98e8_4642b23bff
  42,
• Slide 10 Photos http//www.silverliningchalets.co
  .uk/userimages/Pelvoux-w.jpg, http//www.div13.org
  /Update/2006Fall/WorkLifeBalance.jpg
• Slide 12 Photos http//thedigitalprofessor.files.
  wordpress.com/2008/12/student_laptop.jpg,
  http//genystartup.com/wp-content/uploads/2009/07/
  gen-y.jpg
• Slide 13 Photo http//specialtyfabricsreview.com
  /repository/1/4318/large_1009_bs_1.jpg

23
Questions/Discussion

• Contact Information
• Brian Stroup
• Area Complex Director
• Brian.Stroup_at_oregonstate.edu
• Office 541-713-5134