Company Overview

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Company Overview

• Provider of IT and program support services to
  civilian Government agencies and the Department
  of Defense
• Project Management
• ITIL Based Help Desk and Desktop Support
• Internet/Intranet Website and Client Application
  Development
• IT Support Services
• IT Solutions
• Systems Administration
• Business Requirements/Analysis
• Domain/System Architecture
• Qualifies as 8(a), SB/SDB, and HUBZone
• NAICS Codes 518210, 541330, 541511, 541512,
  541513, 541519, 541611, 541712, 561210
• GSA IT 70 Schedule GS-35F-0047Y 132-8, 132-12,
  132-51
• DUNS 788145345

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CCT CapabilitiesProject Management

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• Systems/Business Requirements/Analysis
• Initiating
• Planning
• Executing the Project
• Monitoring and Controlling
• Closing the Project

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CCT CapabilitiesHelp Desk Support

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• Tier 2/3 Service Desk Support Services
• Knowledge Base Systems
• Resource Tracking Systems
• Root Cause Tracking Systems
• COTS management software systems
• Desktop Remote Assistance
• Incident, Problem, Change, Release, and
  Configuration Management
• Establishing and Meeting SLAs and OLAs

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CCT CapabilitiesDesktop Support

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• Technology Refresh
• Support for Remote Users
• E-mail, Calendaring, Discussion DB, and Team Room
  Services
• Installs, Moves, Adds, and Changes (IMACs)
• End-User Training
• End-User Documentation
• Mobile Computing Seats
• Mobile Device (PDA/ Cellular Phones) Management

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CCT CapabilitiesIT Support Services

• Business Analysis
• Replenishment of Hardware
• Application Hosting
• Database/Web Hosting
• Desktop and Server Management
• COTS management software systems Application
  Development, Internet/Intranet Website
  Development
• Maintenance Programming/Content Maintenance
• IT Systems Administration

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CCT CapabilitiesIT Solutions

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• Software Engineering/Application Development /
  Internet/Intranet Website Development
• Environment Analysis / Surveys
• Domain / System Architecture
• Recommendations
• Requirements Definitions and Gathering
• Project Planning
• COTS management software systems Application
  Development
• Testing/QA
• Data Migration
• System Documentation
• Help Desk and User Training
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• Network Engineering and Telecommunications
• Architecture Analysis
• Requirements Definition
• Design and Installation
• Incident (Help Desk) Management
• Problem (Help Desk) Management

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CCT CapabilitiesIT Solutions

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• Information Systems Services
• Help Desk
• Desktop Support
• Remote Management
• Web-based Applications
• Technical Consulting
• Training
• Field Support
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• Institutional Information Systems
• Database Administration
• Server Administration
• Optimization
• Data Migration
• Application Development
• Administrator and User Training

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CCT CapabilitiesSystem Administration

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• Release Management
• Configuration Management
• Database Administration
• Usage Reporting
• Data Migration
• Issue Resolution
• Maintenance and Upgrades

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Certifications

• ITIL Certified
• IBM Lotus Domino Certified
• PMI Certified
• MCI Masters Award Recipient

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CCTCustomers

• Freddie Mac
• Produced Configuration Management Database Model
• Certified Financial and Non-financial
  applications to ensure CMDB accuracy
• Provided training to department analysts.
• Provided application profile certification
  instructional support to SMEs.
• Analyzed current processes and documented process
  improvements.
• Produced Visio diagrams to document workflow.

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CCTCustomers

• Export-Import Bank of the U.S.
• Asset Management System (loans, insurance,
  guarantees)
• Letter of Interest Tracking System
• Electronic Payment System
• Personnel Management System
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• Fannie Mae
• Business Analysis
• Project Management
• Requirements documentation
• Group liason
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• Armed Forces Benefit Association
• Help Desk Personnel Information Tracking System
• Help Desk Knowledge Base
• Help Desk Root Cause Tracking System
• COTS management software systems
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CCTCustomers

• US Department of Housing and Urban Development
  (HUD)
• Help Desk Task Tracking System
• User Provisioning Workflow System
• Automated Reporting System
• COTS management software systems
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• US Department of Health Human Services (HHS)
• Document Suspense Tracking System
• Document Web-based User Registration System
• Web-based Workflow and Notification System
• COTS management software systems
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• US Federal Aviation Administration (FAA)
• Online Survey System
• Automated Reporting System
• Hardware and Software Maintenance and Upgrades
• COTS management software systems application
  development

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CCTCustomers

• Office of the Undersecretary of Defense
  (OUSD)
• Lotus Domino/Javascript Application Development
• Project Plan Development
• COTS management software systems Coding
• Data Migration
• U.S. Federal Reserve Board
• Lotus Domino/Javascript Application Development
• Environment Analysis
• Recommendations
• COTS management software systems Coding
• National Guard Bureau
• Lotus Domino/Javascript Application Development
• Requirements Defining and Gathering
• Hardware Research and Recommendations
• Demonstrations

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Company Contact Information

• POCs Henry Jaye Clarks IV
• Phone [phone]
• Email hclarksiv_at_cctechllc.com
• Mark Chang
• Phone [phone]
• Email mchang_at_cctechllc.com
• Headquarters Address
• 1312 V St. SE
• Washington, DC 20020