What you MUST know before the development

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What you MUST know before a system development
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Stakeholders Players in the Systems Game

• A stakeholder is any person who has an interest
  in an existing or proposed information system.
  Stakeholders can be technical or nontechnical
  workers. They may also include both internal and
  external workers.
• System owners
• System users
• System designers
• System builders
• Systems analysts (project managers)

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System Owners

• System owners an information systems sponsor
  and executive advocate, usually responsible for
  funding the project of developing, operating, and
  maintaining the information system.
• Top Management (CEO, CFO, CIO)
• Primary Concerns
• - how much will the system cost?
• - how much value or what benefits will the
  system return to the business?

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System Users

• System users
• a customer who will use or is affected by a
  system on a regular basis
• Primary concern get the job done using the
  system
• Internal users
• Clerical and service workers, technical and
  professional staff, supervisors, middle managers,
  and executive managers
• External users
• Internet EC consumers, suppliers, partners

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System Designers and System Builders

• System designer a technical specialist who
  translates system users business requirements
  and constraints into technical solution.
• DBAs, Network architects, web designers, security
  experts
• System builders a technical specialist who
  constructs information systems and components
  based on the design specifications generated by
  the system designers.
• Programmers (applications, systems, and DB),
  network administrators, web masters..

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Systems Analysts

• Systems analyst a specialist who studies the
  problems and needs of an organization to
  determine how people, data, processes, and
  information technology can best accomplish
  improvements for the business.
• Roles
• Bridge (facilitator next slide) between
  management and technical specialist
• Understand both business and computing
• Initiate change within an organization
• Ultimately, a problem solver

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The Systems Analyst as a Facilitator
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Where Do Systems Analysts Work?