HOW EMOTION AFFECTS BUSINESS

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HOW EMOTION AFFECTS BUSINESS
OPEN SOURCE MANAGEMENT
www.opensourcemanagement.it
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Tangible Capital (visible)
Intangible Capital (invisible)
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INTANGIBLE FACTORS ADD THE REAL VALUE TODAY!

• Value today is added by what is around the
  product by the application of creativity and
  intellectual capital. Tom Peters

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A BUSINESS IDEA IS AS VALUABLE AS THE PEOPLE
WHO SUPPORT IT
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The pike dies of experience and habits
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PEOPLE STRATEGY
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1) IS YOUR MANAGEMENT STYLE ADEQUATE?
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PRODUCTIVITY PROBLEM

• CAUSE
• (Source Point)

• EFFECT
• (Receipt Point)

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Blaming others drives you toward negative and
ineffective emotions
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2) ARE YOU BETTING ON THE RIGHT PEOPLE?
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Steve Jobs, around 1997, talks about his failure
in Apple
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70 OF COSTS OF NON QUALITY OF PERSONNEL DEPEND
ON CHARACTER RATHER THAN ON COMPETENCE AND
EXPERIENCE
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3) STUDY(IMPROVE YOURSELF)
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THE COMPANY MIRRORS THE MANAGER

• 1) To grow as a company you need to have a
  program to improve yourself
• If you want things to change, you have to change
  first

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Millionaires have a system and the know-how to
restore their enthusiam and energy when they lose
it. Thomas Stanley
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MOST IMPORTANT COMMODITY. IT DOESNT COME FOR FREE
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Slides at www.paoloruggeri.net
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FOUR AREAS

• 1) Improve management style (read book)
• 2) Work on improving yourself (take the profile
  yourself)
• 3) Assess the quality of some key person in the
  team
• 4) Build a structured hiring process (integrate
  the test in your hiring process)

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HOW TO PRESENT THE ANALYSIS

• Take it yourself
• Explain to the person that we are working on
  improving the company and it will start with an
  analysis to identify areas of strength and areas
  of improvement
• Every analysis is free until 10/30/2013

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people
60 of people
80 of results
80 of problems
20 of people
20 of people
productivity
Average
Trouble Makers
Top Performers
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HOW TO USE THE PERSONNEL PROFILE

• 1) Test the sales people or managers in the
  company you are uncertain
• www.opensourcemanagement.it/analisiinterna

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GT ________ (your location)